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“Best big convention hotel in Makassar”

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Grand Clarion Hotel & Convention Makassar
Ranked #79 of 100 Hotels in Makassar
Bali
Level Contributor
101 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Best big convention hotel in Makassar”
Reviewed February 17, 2010

Most popular for and most able to cater to big events in Makassar. Usually packed because of this. It's a big hotel so staff aren't so attentive/responsive and rooms are worn. Breakfast is great. Free internet in rooms but access isn't reliable. Location is not in downtown area so travel to best restaurants etc is 30 minutes plus. Good spa and health facilities.

  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank indobb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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628 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
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English first
Santa Barbara
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 17, 2009

Nothing special from this minimalist hotel. The hotel lobby is quite big, however they do not maintain the sofas and all the furniture, very dirty and smelly, its cover already holed with the cigarette . You also can find cigarette ash overall easily. There are 3 restaurants, no one of them was good, bad taste chinese resto (they would like to be CocaSuki, but they have still to learn how to cook), the barbeque at pool is also bad and the resto at lobby is also too standard. Don't buy cake at the cafe, old cake!!

The management & all the hotel team still have to work a lot. 4 star must be overrated.

  • Stayed January 2008, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Franka_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 22, 2009

Though I am a regular user of TripAdvisor, this is my first time i am writing a review on my hotel stay.

I was surprised no one have placed any comments on this hotel, so I decided to place my review and hope anyone who are looking for a hotel in Makassar will find my review useful.

I stayed at Clarion Hotel for almost 3 months between Nov08 to Jan09 for business and leisure. Over all I would say my stay in this hotel have been nothing but excellent.

I have stayed in quite a few hotels in 5 different countries but i find the service rendered in Clarion is second to none.

Getting to Clarion takes about 30min drive from the Airport. It is one of the tallest building in Makassar (16 floors). The hotel is located next to a busy road so getting a taxi is quite easy. The hotel itself provides shuttle vans to take you around Makassar but the price is slightly more expensive if compared with taxis. Most taxis in Makassar runs on meter, so there is no worries of you being overcharged to service rendered.

I stayed in a standard room, which isnt large as compared to other 5 star hotels. You can make you own free coffee/tea and there is also a minibar in the room. There is no safe box. However ff you have any valuables you can keep it in the safe at the reception. Room and bathroom are very clean. My room came with bfast; although there are quite a lot of variety for bfast, u will get tired after one week of stay.

One thing that really impressed me is the service rendered to you. Practically every one from up to the manager are very friendly and very helpful. By the end of the first week, quite a number of them knows me by my name. I have stayed in another hotel for 4 months and no one were bothered about me. There we an incident where one of the elevator was under repair and there was a long queue. Realising that, one of the staff immediately assisted us to use the employee elevator at the back of the building. There was also a time when the hotel decided to serve different brand of tea during bfast. When i pointed out my preference they immediatly prepared the original brand of tea specifically for me. From then on the staff made sure i am served the original tea whenever i go down for bfast.

Within the hotel you there are 3 restaurants when u can have your meal or wine while listening to music or watching live soccer match. There are also discos, karaoke and spa inside the hotel building. The nearest shopping mall is 5 min drive away.

This is the only hotel in Makassar that i would consider staying in.

  • Liked — Service
  • Disliked — Internet service in the room was not functioning for one month of my stay
  • Stayed December 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank nathanandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Clarion Hotel & Convention Makassar

Property: Grand Clarion Hotel & Convention Makassar
Address: Jl. AP Pettarani no. 3, Makassar 90232, Indonesia
Phone Number:
Location: Indonesia > Sulawesi > South Sulawesi > Makassar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Makassar
#12 Luxury Hotel in Makassar
#23 Spa Hotel in Makassar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Clarion Hotel & Convention Makassar 4*
Number of rooms: 585
Official Description (provided by the hotel):
Grand Clarion Hotel & Convention Makassar is a restful sanctuary within the hustling and bustling capital of South Sulawesi , location in the heart of Makassar thriving business district offering 585 accomodation with exquisite furnishing and unsurpassed hospitality. ... more   less 
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Also Known As:
Clarion Hotel And Convention Makassar

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