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“excellent for "active" people” 5 of 5 stars
Review of Club Med Bintan Island

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Club Med Bintan Island
Ranked #2 of 32 Hotels in Bintan Island
Certificate of Excellence
Beijing, China
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“excellent for "active" people”
5 of 5 stars Reviewed April 6, 2013

we are just back from one week in CLUB MED Bintan and we are extremely satisfied about our holiday there.
The village is extremely good ,the personnel very kind and the GOs extremly active.
for the sports actvities ,special mention for Mr. Leo the tennis teacher and for the whole "circus" team:very professional in what they do and very nice human beings ,too.
The Mini club ,lead by Mr. Otto from Thailand is very good :you can see what kind of passion he puts in organizing the kid's shows.Great guy.
For the "show" time they have a real talent in the person of Mr. Marco Chen from Taiwan :amazing and extremely funny character.

Only a minor negative remarks : they have to fix the mountain bikes which need serious maintenance.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank camillo_carra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,445 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (438)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
Hong Kong, China
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 5, 2013

Ideal location for a family with kids who love to explore new sports every day! The last day our kids concluded that they had done 17 sport during 7 days. Rooms were very basic, food was excellent but cantine was very noisy- too many people at the same place. I would highly recommend families with children in the age group 6-12 to go here. For couples I would reccomend you to go to a more laid back place

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank asia-forever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 5, 2013

Just got back from the best vacation ever

I would especially like to thanks to The village chief, Michael and his excellent team Ibrahim, Jo Jo , Amy and everyone in petit club and the resort- you guys are incredible
Everyone’s really dedicated warm, welcoming and compassionate. Whatever you wished or asked for, the GO’s & G.E’s team is willing to go the distance to make sure we were completely satisfied.

We got our first room far away from the pools and after some concerns we were immediately offered some alternative free upgrade, any other requests were answered immediately.

The beach and swimming pools is well maintained and very clean, Food and drinks was so amazing with great selection and the quality was faultless, entertainment was good and I want to compliment all the participants for their hard work and all the efforts they made. We cannot say enough about this location as the vibe is marvellous that make the overall experience so memorable. I didn’t mind the music by the pools as we have a 2yrs toddler who sleep at 8ish, so me and my husband just seat outside the balcony listen to the live music which is great

This is a great place for couples, families, and groups. It is clean, super friendly team , and has great service. As it was our first Club Med experience, it was pleasant and we definitely return. Thank you for the wonderful experience and we are already talking about planning another trip

Thank you sooo much as you have made our holiday most memorable.

P/S: First room given to us certainly can do better with some refurbishing


Tips for parents: You can book the Petit Club on arrival, this give you more flexibility to choose the date you prefer instead of the entire stayed

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank geelovethesea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 1, 2013

Three of us booked a triple sharing room at Club Med Bintan for the Good Friday weekend and we had a great time! There were lots of activities to choose from, but so little time, we wished we could have stayed longer!

I wish the service could be improved though. We arrived at the resort on Friday and were told that we could only check in at 2pm. Subsequently, when we checked in at 2pm, there wasnt anyone to guide us to our room. We took quite a while to find our room in block U, which was quite a distance away from the reception. On Saturday I got up early to book a sailing lesson slot. I arrived at the hut about 845am, but seeing that the GOs were busy, I waited around. When one of them came back to the hut at 855am, I asked if I could sign up and was told I could only do so at 9am. Subsequently, a few other people came along. We were all at the counter but somehow even though I arrived first, I was served last. Luckily I managed to get the slot I want, else it would have ruined my mood for the day. It was, after all, quite hard to book a slot for sailing as there were only 2 boats available.

Other than that, we pretty much enjoyed the activities at the resort. :) And oh, my 2 friends were mortified to find cockroaches crawling out from the yoga mats, perhaps the mats could do with some cleaning.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank lynnfoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 22, 2013

I stayed in Club Med Bintan with a group of friends of about 30 people, and we had a great time in the hotel!

We tried many different sports such as kayaking, tennis, soccer, basketball, windsurfing, and sailing over the 5 days there.. There were no lack of activities as there were so many varieties of sports we could try..

The staff there are always friendly and engaging, and always put a smile on their faces..

THE BEST EXPERIENCE was with our TENNIS INSTRUCTOR, LEO!

He volunteered to coach us tennis out of his schedule and he will always crack jokes and is very very encouraging to us.. During a hot sunny day, he will also be there to cheer us on to continue practicing.. As we have only just begun learning tennis, we thought it will not be easy to pick up.. However Leo made it easy for us to learn all the techniques and the postures required, and gave us the confidence that we can do it.. (This is what you need in a coach!!)

If you go to Club Med Bintan, you have got to look for LEO!!

HE IS THE BEST!

So happy with my trip in Bintan Club Med, and will definitely be back if I have the chance to!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Seah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed March 22, 2013

Here is a horrible experience /suggestions I would like to share for my trip to your resort for the period of 16-20 Mar 2013 at room # 1011.

I went to the trip with my 3 years girl & husband. They assigned me a room when we arrived the ferry terminal which is near to the pool & bar area (only 1 min away), it's very convenient, but the worst thing was they have nightly show at 9:00pm then follow by after show 10-11pm. Or a tuesday pool/ bar party at 10-12 mid-night. I cannot accept the noise that I had to listen to the live music / comedy even if didn’t want to. The windows inside the room were not soundproof at all. The child bed was however, arranged next to the window.

Dear Resort Manager - Mike, please try to stay at room 1101 when the pool party is on see if u can "sleep" or even "rest" or read a book.

To front desk G.O., I suggest NOT TO assign a room to the family that's right next to the pool / bar area. That's a very unconsidered arrangement. Pls assign those room to the "teenagers, couples, or ppl like to hv nightly party! Or pls check with guest preference before assigning rooms.

Furthermore, the bed sheet / pillow case / quilt cover had the moldy smell that i can't stand. What kind of detergent powder have the resort use? Or the resort is too environmental friendly to use detergent powder at all?

Eventhough most of the G.O. were very friendly and smily at all times, pool was clear and beach is clean...but I just cannot accept the moldy smell sheet and music at midnight.

I'd rather stay home to have a better sleeping quality (no extra household expense needed) then to come here and sleep a few hrs and join the activities... It has no fun for me if I was not able to sleep whenever in a 4-star all inclusive resort.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
11 Thank hzbtang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed March 21, 2013

This is the perfect getaway for a family with kids. My husband, two kids aged 7 and 4 and myself were here for four days in March 2013. From the minute we arrived at the Bintan ferry terminal, the Club Med GO took over and we did not need to worry about a thing. The kids were kept occupied at the kids club with a wide range of really fun age-appropriate activities such as learning trapeze, archery, tennis etc. On the day we arrived, there was a concert put up by the kids at the theatre. It was extremely well choreographed by Otto and the other GO's such as Pristy, Panji and Sun and really fun for the parents and the kids. The GO's looking after the kids work tirelessly throughout the day (8:30 am to 8 pm) to ensure the kids have a fantastic time. With the kids well taken care of at the kids club, we managed to enjoy ourselves and the beautiful Club Med property and facilities. The whole mood of the place is fun, with a DJ by the poolsideand impromptu pool side antics by the GO's. The property has an amazing beach with powdery white sand and a pretty flat beach which makes it ideal for being in the sea by the beach. There are lots of trees and shady spots all over the beach and resort as well. Guests can try the trapeze and pool aerobics. Meals are buffet style with a fantastic variety of western, chinese, japanese, korean, indonesian and indian cusine. Drinks are free- flowing throughout the resort. My kids enjoyed the kids mocktails. The GO's sole purpose is to make sure that guests had a great stay and they certainly succeed. We left this place feeling relaxed and energized and my kids want to go back.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank BeachMama322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Med Bintan Island

Property: Club Med Bintan Island
Address: Jl Site A11 | Lagoi, Bintan Utara, Riau Islands Province 12920, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Bintan Island
#1 Luxury Hotel in Bintan Island
#2 On the Beach Hotel in Bintan Island
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Club Med Bintan Island 4*
Number of rooms: 311
Official Description (provided by the hotel):
The Island of Bintan to the south of Singapore is full of history, marked by fallen empires. Its tranquil bays were long used by the Orang Laut pirates as a refuge. This is where Club Med Bintan Island, a haven of tranquility and refinement combining modernity with Asian tradition, now nestles. From the terrace of the Bar, feast your eyes on the mass of lapis-lazuli blue, mother of pearl and emerald, from the pool to the lush gardens. Nearby, Ria Bintan Golf Course is also a golfer's heaven. ... more   less 
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Also Known As:
Club Med Ria Bintan Hotel Bintan
Club Med Bintan Island Riau Islands
Bintan Club Med

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