We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good but could be better”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Bintan Spa Villa Beach Resort
Ranked #5 of 35 Hotels in Bintan Island
Certificate of Excellence
Taipei, Taiwan
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good but could be better”
Reviewed February 4, 2014

Went to resort with my friend to enjoy beach and sunshine, Overall experience are good.
-Resort itself is small but nice, close to beach, great view through out the dining area.
-Hotel facilities are fine, thought there’s a jacuzzi but the water was very dirty.
-Staffs are great, very helpful with all my requests for changing ferry and land transfer.
-The spa service is awesome, sipping the ginger tea on balcony after massage was definitely the most relaxing moment of all!

There’s a delicious seafood restaurant with reasonable price at the left hand side of resort, good choice if wanna try something local. Also, kite surfing is an awesome activity to explore if you’re a sea sport lover! It can easily be found at surrounding beach.

The only issue was that our van had flat tire on the way to hotel. It’s dangerous to provide guests a van like that! It was not pleasant at all to sat under the sun by the road, waiting for the tire to changed for 30 mins. Resort didn’t send another van to pick us up, didn’t give us any courtesy after check in. Only after I mentioned to receptionist, resort agreed to offer us discount on food and beverage, which we don’t need and don’t want too. The receptionist said will contact me again after consult with manager, but never did till we checked out. Please keep the vehicle in good maintenance, and offering things that guests don’t need is not considered as a sincere apology.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ira_Y14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmund C, Manager at Bintan Spa Villa Beach Resort, responded to this review, February 12, 2014
Dear Guest

Thank you for taking the time to write this positive review. We are glad that overall you have enjoyed your stay with us, from the scenery at the resort, to the spa, to the services provided. We would like to apologise for the unfortunate experience you had on the way to the resort, we will definitely look into this incident and ensure that it does not occur again through more thorough and regular checks on our vehicles. Thank you once again for staying with us and for your valuable feedback, we hope to welcome you back to Bintan Spa Villa again soon.

With Warmest Regards
Edmund Cheong
Bintan Spa Villa Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

561 reviews from our community

Traveler rating
    190
    256
    82
    16
    17
See reviews for
109
212
27
10
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 4, 2014

Me and my boyfriend have always like the sea, and before we want to book for this place i have done some read up on the review too, so after much discussion we decide to go her for a break, it was really good for our 4 days there, we enjoy so much of the quiet and breezy enviroment.

The resort is very well maintain. food is also not bad, staff are very friendly and we both just enjoyed so much, the best things we found aplace for fresh seafood about 5 mins walk from the hotel and the food is so yummy, can believe it with this price we are paying can have fresh seafod every meal. And i have recommed most of my friends to go there for a breaks of a few days especially when our job is so stressful and busy.

The only thing thing the resort need to improve is the wifi, is really bad and i couldnt really get connected.

After all we love the place, we will go back again next time, maybe in another 6 months ...we just love the sea , sand and the breeze..

Room Tip: Ocean Suites
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WendyChee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmund C, Manager at Bintan Spa Villa Beach Resort, responded to this review, February 15, 2014
Dear Guest

Thank you for taking the time to write this postive review. We are very glad that you have found your stay to be a peaceful and enjoyable one. Thank you for the compliments on the maintenance of the resort and the service of our staff as well. Also, we appreciate your feedback regarding the strength of the free wifi, we are in the midst of upgrading and improving the wifi capabilities in the resort and you may look forward to better wifi the next time you stay with us. Once again, thank you for the review, for staying with us, and we look forward to welcoming you back to Bintan Spa Villa soon!

With Warmest Regards
Edmund Cheong
Bintan Spa Villa Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asia
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 2, 2014

We stay , my husband, me,my daughter and my mother in this peacefully place for 6 days .Don't look for a 5 stars hotel, this one offer you the relax,good food , great service and the amazing view on the sea (we choose 2 rooms New Ocean view).No need other things :) We come back again for sure :)

Room Tip: Royal or new ocean view
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lapierle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmund C, Manager at Bintan Spa Villa Beach Resort, responded to this review, February 15, 2014
Dear Guest

Thank you for taking the time to write this positive review. We are glad that you found your experience with us an extremely value for money one, and that you enjoyed the scenery, atmosphere, service and food at the resort. We definitely look forward to welcoming you back to Bintan Spa Villa

With Warmest Regards
Edmund Cheong
Bintan Spa Villa Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 29, 2014

Everything from the booking, to the transfer, to the hotel reception, to the rooms, to the spa, the candlelight dinner, to our beach was perfect..

The hotel staff is very polite and welcoming.. They tend to you the moment you step into their service area.. Otherwise, everything else, we are left on out own privacy..

We stayed at the new ocean suite.. The moment we stepped into the room.. Me and my wife was awed.. We were greeted by the smell if vanilla.. We went straight to the balcony.. As our suite was on water, we laid on the balcony enjoying the sea breeze..

Foodwise, although its abit costly, the portion is good.. The quality of food is good too..
We had candlelight dinner at the gazebo by the sea.. Its was very romantic.. Felt like a fairytale.. The service is fast.. We talked more than we ate.. Talking about how awesome the place was..

Then off we went to the spa.. We had body scrub, body massage and hydro spa.. We watched the sunset while having our massage.. The masseurs were friendly.. Constantly asking if we were enjoying ourselves..

We didnt try the activities such as snorkelling and island hopping but we're sure to do that when we go there again..
They also had kayaks for rent.. During the low tide we went out to the beach.. The beach was rather clean and untouched..

I'd give my stay there a 4 out of 5..

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KamalRina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmund C, Manager at Bintan Spa Villa Beach Resort, responded to this review, February 22, 2014
Dear Guest

Thank you so much for taking the time to write this excellent review. We are very glad that you have enjoyed your holiday so much, from your stay in the new ocean suite, to the food, the service and the spa. We definitely look forward to welcoming you back to Bintan Spa Villa again soon, where you can try the sea activities that you missed out on.

With Warmest Regards
Edmund Cheong
Bintan Spa Villa Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed January 21, 2014

If u are looking for a place to unwind and relax, this would be the best place. The service provided by the staff is even better then a lot of 5 stars hotels in sg. But it would be perfect if there's a swimming pool and free shuttle bus service provided to go to the town or mall, because having to pay $50 for 2 pax to go out is way way way too expensive.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MingerTLH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmund C, Manager at Bintan Spa Villa Beach Resort, responded to this review, February 22, 2014
Dear Guest

Thank you for taking the time to write this fantastic review. We are very glad that you found your stay a relaxing and enjoyable one. Thank you for your huge compliments to the service at our resort, we will be sure to forward your praises to our team. Also, thank you for the feedback regarding the bus service to town but unfortunately, car rental prices across Bintan are around this price. Once again, thank you for staying with us and for your review, we look forward to welcoming you back again to Bintan Spa Villa Beach Resort

With Warmest Regards
Edmund Cheong
Bintan Spa Villa Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albury, Australia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 20, 2014

We stayed at the resort for 2n3d. We had the Royal Ocean Suite. It was the most expensive of all the rooms. It was a good size and the balcony was nice to sit on having evening drinks and tea in the morning. The good points about the hotel are: the staff are quite friendly and helpful. The restaurant food is not too bad except there was not much seafood available for the seafood bbq and the spaghetti was awful, but overall the dining experience is way better than its two sister hotels (The Agro and The Cabana). Its a very peaceful place made even more peaceful because there are no children - a major plus.

The minus points are that it has no bar or alcohol except a small selection of beer (so take your own - dont forget the mixers), the hotel charges for ice (a world first I would think), the bathroom was not dissimilar to a public toilet, and the mini bus crashed during our transfer. The Spa is ok but a little more training would not go amiss for the staff. There is no pool.

The resort has a rustic charm and we could see many areas where they could improve, but then the price would go up and it would not be so authentic. But overall we enjoyed our stay and might return.

Room Tip: Take alcohol if you plan to drink. Take a fleece or jumper if you are staying there during the mons...
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jillpatricia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmund C, Manager at Bintan Spa Villa Beach Resort, responded to this review, February 22, 2014
Dear Guest

Thank you for taking the time to write this review and provide your valuable feedback. We are glad that you found your stay a peaceful and relaxing one. Thank you for your feedback with regards to our f&b, we will look into it and work to improving our f&b standards. Apologies for the lack of alcoholic drinks during your stay, but we are excited to inform you that we are in the midst of setting up our resort bar. Thank you once again for your review and for staying with us. We hop to see you once again at Bintan Spa Villa Beach Resort

With Warmest Regards
Edmund Cheong
Bintan Spa Villa Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed January 19, 2014 via mobile

I stayed over at Bintan Spa Villa from 17th to 19th Jan. I brought my girlfriend here as it was her birthday. We stayed in their New Ocean suite which had an excellent view of the sea from the balcony. Checking-in was fast and the staff working there were very polite.
We had our dinner at the resort's cafe. The food was good but can be much better for the price we paid.
Since it was my girlfriend's birthday, I told them to prepare a cake to have a mini surprise celebration over dinner. The entire crew working that night, came over to our table with the cake and sang the "Happy Birthday" song. It was very nice of them for such a sweet gesture. My girlfriend really enjoyed the moment. I appreciate the crew's effort for making it a great experience for us.
We totally enjoyed our 3D2N vacation over at BSV.
Just a few points to improve on, the toilet can be cleaner with a better outlook. We couldn't get Wifi at the cafe at all. May be, the management can look into a faster connection. Other than that, Bintan Spa Villa Beach Resort is a good place for a perfect getaway.
Thank you so much guys!

Stayed January 2014, traveled with friends
Helpful?
Thank Vinodth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmund C, Manager at Bintan Spa Villa Beach Resort, responded to this review, February 22, 2014
Dear Guest

Thank you for taking the time to write this excellent review. Thank you for choosing Bintan Spa Villa as the location to celebrate your girlfriend's birthday, and we are very glad that the two of you had a great holiday. Thank you for the compliments of our service staff, we will be sure to relay your praise to them. Also, thank you for your feedback. We have recently just upgraded our resort Wifi, and guests will enjoy a stronger signal now. Once again, thank you for staying with us and we hope to welcoming you back to Bintan Spa Villa soon

With Warmest Regards
Edmund Cheong
Bintan Spa Villa Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Bintan Island hotels
23.9 mi away
Angsana Bintan
Angsana Bintan
#6 of 35 in Bintan Island
4.0 of 5 bubbles 1,516 reviews
24.1 mi away
Banyan Tree Bintan
Banyan Tree Bintan
#3 of 35 in Bintan Island
4.5 of 5 bubbles 1,472 reviews
25.1 mi away
Nirwana Gardens - Nirwana Resort Hotel
Show Prices
Show Prices
Show Prices
22.0 mi away
The Sanchaya
The Sanchaya
#1 of 5 in Lagoi
5.0 of 5 bubbles 164 reviews
21.7 mi away
Village Resort Grand Lagoi Bintan by Far East Hospitality
19.1 mi away
Bintan Lagoon Resort
Show Prices
Show Prices
Show Prices

Been to Bintan Spa Villa Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bintan Spa Villa Beach Resort

Property: Bintan Spa Villa Beach Resort
Address: Jl. Pantai Trikora Km. 38 | Teluk Bakau Bintan, Riau Islands Province 29153, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Best Value Hotel in Bintan Island
#4 Spa Hotel in Bintan Island
#5 On the Beach Hotel in Bintan Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bintan Spa Villa Beach Resort 3*
Number of rooms: 29
Official Description (provided by the hotel):
Tucked in a cosy corner of Trikora beach is Bintan SpaVilla Beach Resort, a little haven of peace and quiet. Think of it as your seaside bed and breakfast.Sea views from every room & Ocean Suites built upon water.Spa by the sea; traditional massage with an ocean view. Beachfront Seafood BBQs. Leave the hustle and bustle behind ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Agoda, Hotwire, Expedia, Booking.com, Ctrip TA, Hotels.com, Priceline and HotelQuickly so you can book your Bintan Spa Villa Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bintan Spa Villa Beach Resort Bintan Island, Riau Islands

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing