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“ANGSANA RESORT - BINTAN ISLAND”
Review of Angsana Bintan

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Angsana Bintan
Ranked #5 of 36 Hotels in Bintan Island
Certificate of Excellence
A TripAdvisor Member
“ANGSANA RESORT - BINTAN ISLAND”
Reviewed July 24, 2013

Very enjoyable stay. Total relaxation in a very quite resort. Plenty of activities available but you need to leave the resort to partake in most of these. Highly recommend the half day tour of the island - gives a great insight into how others live.
Staff were extremely friendly & nothing was a trouble to them. Food was excellent with a good variety on the menu.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Angsana.com

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1,582 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (270)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
1 review
Reviewed July 23, 2013

We stay there for romance weekend gateaway
And they prepare our room with honeymoon event with a free cake
So sweet and nice
And also the manager so understanding to give us
Late check out to adjust our ferry ticket timing

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Angsana.com

Helpful?
Thank Oei A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 19, 2013

This hotel is comfortable, beautiful scene with private beach.One the activity that i like is sea turtle breeding, we can teach our children to love with nature, release the turtle in the sea.

Special for you, like with nature, you can see "water monitoring lizard" like dragon comodo but small -- this is natural because we stay in the forest. No polution, fresh air in this Bintan Island.

One thing, that i never forget.. since arrival, we get best services from the staff there, not only room services, but we can explore more about bintan island, especially if you like to eat seafood, they will give the best recommendation of seafood restaurant with local price &but international services ( it's free for international tourism to eat seafood there), kopitiam, otak-otak, tape etc.... and also the beautiful beach outside hotel...

Once again thanks to Fendi, front office staff in Angsana Spa & Resort hotel, you make our holiday meaningful and cheerfull.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karmila011177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 19, 2013

Lovely staff and wonderful environment! Our needs were well catered for. Check in was smooth and service was always present but not intrusive. Didn't end up leaving the resort as our few days were well catered for given we wanted some down time and R&R. Access to lovely pool, beach front that is well maintained and even a range of water activities (jet ski and kayaks).
Food was expensive but nice (expect this across the island resorts). Bring snacks if you have a hungry family. The rooms have a kitchen but no utensils or crockery. A little slice of paradise!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Angsana.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 18, 2013

We stopped over for 3 nights after a long holiday in Europe.
Excellent choice, very friendly staff.
Great pool and beach, very comfortable room.
Found food expensive, and drinks very expensive, compared with both home and Europe.
Wine at $58 US a bottle, is not acceptable after paying about 10 Euro for similar in Europe!
Hope they can address this difference!
Would return one day, but will check out prices.

Retired KIwi Couple.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Angsana.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed July 17, 2013

It was our first time in Bintang as we decided at short notice to take a little break to celebrate our anniversary. Due to its proximity to Singapore it's the perfect weekend destination. The Bintang bubble popped during the last great crash in '97, and although there's some new ferry terminals, the feel of the place seems like a faded '90s ghost town. After, say, 10 minutes stepping of the boat we quickly realized Bintang isn't cheap. The exchange rates between the dollar and Indonesian rupiah hasn't changed since the last change of government, so it's great if you have US dollars, but for the majority who came from Singapore you're being scammed by immigration a couple more Sing dollars for a visa. Ergo, if it's endemic even at the top then it follows suit the rest will follow, and so it did.

Not to be dismissive on actual events for fear of boring the reader, the 1 night trip cost us over US1,000, and all without any booze!

The Angsana and sister hotel, the Banyan Tree, are both in need of a facelift. We opted for a one bed suite, all kept well although, nice, open pool, ideal for kids and adults, and a very short walk to the Banyan Tree which is more reserved with nicer restaurants at a similar price. The spa, although again very expensive is very nice. The Angsana restaurants are nothing to write home about, with no light options which would have been nice for morning/afternoon tea. The breakfast was a bit better, The meat selection was poor. other food options were fine.

When you compare these costs with Phuket, you get the picture Bintang is a costly affair. However, if you just need to get to a beach in the fastest possible time from Singapore and Sentosa just doesn't cut it,then I suppose Bintang has its merits.

Room Tip: Restaurants next door at the Banyan Tree are lovely and similarly priced.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank onefootforward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puri A, Manager at Angsana Bintan, responded to this review, July 22, 2013
Dear Onefootforward,

Thank you for taking your time to share your feedback on Trip Advisor.

We would like to utter our gratitude for celebrating your anniversary at Angsana Bintan.

On behalf of all my team, please accept my deepest apologies for the inconvenience you were caused during your stay with us recently.

In regards to your comments on the Immigration process, I have addressed the same to the respective division for following up in order to prevent any similar
incident occurring in the future.

I also regret to read your dissatisfaction with our food varieties on offer in our restaurants in Angsana. Our Director of Food & Beverages has been informed to take corrective measures.

I would like to thank you for your positive comments in regards of our room, our pool, our spa, and the quality of food in our sister property Banyan Tree Bintan restaurants.

Your feedback is extremely valuable to us as it helps us to improve our quality of service.

I hope we will have the pleasure of welcoming you back in Angsana Bintan.

Sincerely yours,

Ilias Vamvakas
Hotel Manager
Angsana Bintan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 11, 2013 via mobile

Our weekend getaway at Angsana was the best in Asia so far!!!! The service is comparible to Four Seasons! Rooms have sea view but need a touch up. The spa experience was awesome and the standard seems to be equal in every country. Breakfast was average. Overall it was a pricey stay but worth every cent! Thank you Angsana for a wonderful weekend, we will be back soon!!!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nicolehaake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Angsana Bintan

Property: Angsana Bintan
Address: Jl. Teluk Berembang | Laguna, Bintan Regency, Riau Islands Province 29155, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Regency > Bintan Island
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Luxury Hotel in Bintan Island
#4 Spa Hotel in Bintan Island
#5 On the Beach Hotel in Bintan Island
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Angsana Bintan 5*
Number of rooms: 113
Official Description (provided by the hotel):
Nestled on the beautiful white sands of Tanjong Said Bay and overlooking the South China Sea, Angsana Bintan in Indonesia is a heavenly retreat just 55 minutes away from Singapore via high-speed catamaran. Take in the tranquil island life as you are pampered by the finest in Asian hospitality amid the beauty of tropical flora. ... more   less 
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Also Known As:
Angsana Bintan Hotel Bintan
Angsana Hotel Bintan
Angsana Bintan Bintan Island, Riau Islands

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