These people charge very high prices but do not deliver. I left feeling ripped off and two weeks later still do.
The superb cliffside location does not overcome the rotting timbers, the mouldy blind in our room, the grubby bathtub, the sliding doors that wouldn't slide, the cracked spa tub, the patchy wi-fi that we had to fix ourselves and the western food that left a great deal to be desired.
The positives are the people - management must have found the most delightful and attentive people in Asia with the best language skills and hired them - and the Thai restaurant which is world class.
Avoid. These people charge Four Seasons prices but do not deliver.
- Official Description (provided by the hotel):
- Close to Singapore lies a sweep of brilliant Indonesian islands, the most spectacular of which are found in the Riau Archipelago. Bintan Island has long been one of the region's most popular destinations. Banyan Tree Bintan occupies 240 hectares on the sea front and is comprised of 72 villas modeled on traditional Balinese architecture, all beautifully located in virgin forest. The resort's Jacuzzi villas have jacuzzis built into their sun decks whilst the two-bedroom pool villas have their own plunge or swimming pools and are particularly suitable for families. Culinary variety is the name of the game with "Crossroads" offering Western cuisine in an air-conditioned or al fresco setting while the Saffron Restaurant serves Thai and South East Asian specialties. You can also dine in your own villa - simply order from the a la carte menu or make a selection from the BBQ dinners cooked in front of your eyes. The new food and beverage outlet, "The Cove," is modern and up-tempo; Mediterranean cuisine is prepared here to perfection. ... more less
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- Also Known As:
- Banyan Tree Bintan Hotel Bintan
- Banyan Tree Hotel Bintan
- Bintan Banyan Tree
- Banyan Tree Bintan Bintan Island, Riau Islands