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“beyond my expectations..”

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Comfort Hotel & Resort Tanjung Pinang
Ranked #25 of 38 Hotels in Bintan Island
Reviewed March 11, 2011

went to stay at comfort hotel for 4 days and 3 nights. made my reservations through email and the staff replied efficiently within 12 hours. upon reaching, the lobby was spacious and eye-catching. i received my welcome drinks as soon as i've got my room key. staffs were friendly, very helpful and even ushered us to our rooms.

i made reservation for garden view bungalow. i initially thought that the hotel will just be any 3 stars hotel but i was wrong. i think personally, i will rate it 4 stars. the bungalow is spacious, decor makes me feel like im just staying at bali. room is very clean and i love the king size bed and their super comfortable huge pillows which i feel in love with. the toilet is nicely done with marble and their bathtub are big enough for me to stretch out my legs (im 1.65m in height)

there's 3 problems which occured to me when i stayed there.
1st, shuttle van to other parts of town were not helping much for first time travellers in bintan like me. the timings were so far apart from each other. once they send you to a certain place in town, they will come back 1 and half hours later to pick you up to the hotel and i had to rush my sightseeing/shopping/meals. for me, since im new to bintan, getting my own transport is quite challenging and had to rely on the shuttle services.

2nd, one morning at 7am plus, i was awaken and startled by loud music for children by which i think they were organizing some activities for the children in the resort. it lasted for 30 mins and i cant continue my sleep after that.

3rd, the lobby has many mosquitos. i hope that the management will do something about it.

overall, i enjoyed my stay and the staffs were quick to help me with their warm smiles. i enjoyed my spa in the comfort of my own room too. room clean up service is nicely done. they put clean nice fresh towels, change the bedsheet and bed cover and the floor is cleaned everyday.

  • Stayed: March 2011, traveled as a couple
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1  Thank bellamafia84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 1, 2009

Dear Team Comfort Hotel & Resort Tanjung Pinang,

Thank you for what I can say as the best holiday we have ever had. We stayed from the 27 Nov 2009 till 29 Nov 2009. The staff were fantastic. They were great with both Adult and children, always presentable and extremely polite. The atmosphere was extremely welcoming and continued in the same manner for the duration of our holiday.

The rooms here are very quaint and comfortable. When I was there I felt as if I was in a hotel in a island resort Phuket or Koh Samui. Maybe it's because of all the trees and foliage surrounding the hotel, giving a tranquil feeling throughout the property. TVs with Satelite Channels in the room complete the modern flair. A Big and Clean Swimming Pool come with a within a Pool Bar (which you don't have to get out of the Swimming Pool for a Refreshment). Plus 24/7 security to ensure the safety and security of their Hotel Guest.

One of the biggest perks for me since I'm an Internet junkie is with the free Wi-Fi at the Hotel Lobby and in the coffee shop where you can enjoy a great cup of camomiles tea while surfing the net..

If you want good price, peace and quiet ambience then Comfort Hotel & Resort Tanjung Pinang is the right choice for you. This area is quiet because it's mainly a mix of residential and away from the city hassle.

My family and I are definitely coming back. Truly recommend this Hotel's.

Best wishes,
Hamzah Sameejan
Singapore

  • Stayed: November 2009, traveled on business
    • Value
    • Location
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3  Thank fitraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2017
Google Translation

  • Stayed: December 2017, traveled on business
    • Value
    • Cleanliness
    • Service
Thank melissa1888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2017 via mobile
Google Translation

Stayed: November 2017, traveled on business
Thank screspati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2017 via mobile
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Stayed: August 2017, traveled on business
Thank PADLI P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2017
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Room Tip: Kamar terbaik sepertinya yang berada di depan kolam renang.
See more room tips
  • Stayed: July 2017, traveled with family
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    • Rooms
    • Service
1  Thank Sardolian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2017 via mobile
Google Translation

Stayed: May 2017, traveled on business
1  Thank Yoga T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel & Resort Tanjung Pinang

Address: Jl. Adi Sucipto no. 10, Bintan Regency, Riau Islands Province 29125, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Regency > Bintan Island
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#14 Luxury Hotel in Bintan Island
#14 Spa Hotel in Bintan Island
Price Range: $36 - $42 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Comfort Hotel & Resort Tanjung Pinang 4*
Number of rooms: 115
Official Description (provided by the hotel):
Comfort Hotel Tanjung Pinang is located at Jalan Adi Sucipto. Only 20 minutes from Seaport and 5 minutes from Airport. Closed to the central business district, commercial center and government offices. The Hotel superbly designed with a landscape and resort architecture. ... more   less 
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Also Known As:
Comfort Hotel And Resort Tanjung Pinang
Comfort Hotel & Resort Tanjung Pinang Bintan Island, Riau Islands

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