On the 5th of september,i was swimming around 5.00p.m. when i was swimming a glass was stuck on my foot. Then my father inform the pool staff, the pool staff inform the duty manager. The duty manager, ask whether we need to go to the hospital. We went to the hospital without any staff accompany us. Later, we we return to the hotel. The duty manager give us a free porridge and the hotel pay for the hospital bill. We hope in future if anything happen the staff should accompany the guest the the hospital.
- Official Description (provided by the hotel):
- Prepare to be impressed with Batam's Prestigious Landmark, Planet Holiday Hotel takes comfort and elegance to a new level. True luxury with world-class facilities providing every distinctive customer service satisfactions. Just 5 minutes from Harbour Bay International Ferry Terminal or 30 minutes from Hang Nadim International Airport. We are located midway between Nagoya and Jodoh in the heart of Batam`s main business district close to excellent shopping and entertainment facilities. ... more less
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