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“bad experience on planet holiday hotel in the swimming pool”

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Planet Holiday Hotel
Ranked #35 of 105 Hotels in Batam
Reviewed September 27, 2009

On the 5th of september,i was swimming around 5.00p.m. when i was swimming a glass was stuck on my foot. Then my father inform the pool staff, the pool staff inform the duty manager. The duty manager, ask whether we need to go to the hospital. We went to the hospital without any staff accompany us. Later, we we return to the hotel. The duty manager give us a free porridge and the hotel pay for the hospital bill. We hope in future if anything happen the staff should accompany the guest the the hospital.

  • Stayed: September 2009, traveled with family
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1  Thank mileystargirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 - 151 of 199 reviews

Reviewed August 15, 2009

I stayed at this Hotel from October 2007 to February 2009 as a long stay guest. Facilities and services is excellent. Staffs are friendly.

  • Stayed: January 2009, traveled on business
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Thank alexlee52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2009

I really love the stay in this hotel. It was one that was truly relaxing. Very friendly and helpful staff who attended to our needs very promptly. I was very surprised that even though their staff couldnt speak excellent English, they could understand what we want to a certain extent. I am going yet again in Aug 2009 for another short trip to the same hotel again.

  • Stayed: February 2009, traveled with family
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Thank JAZZYBEZZY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2009

A Good Hotel. Nice Pool, Gym and the services was good. My second stay there. Decided to upgrade to a Deluxe Room, high Floor. In my previous stay, Standard room, the music from the Pub can be heard. You rent a Mercedes, with driver, to drive you around Nagoya. Have your dinner at Café de Venus. Value for money. Will stay there again in the Dec 09.

  • Stayed: June 2009, traveled with family
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Thank MJM9196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2008

This is seriously an under-rated hotel - its a 4 star business hotel on the outskirts of Nagoya and is good value for money. I booked via a travel website for 2 nights but extended for another night. Rates via the travel website was SGD$93 for a deluxe room per night, inclusive of 2 breakfasts. Promo rates at the hotel was SGD$115 per night

I had the impression that the hotel was a bit run down so was pleasantly surprised to see that although its a little old the place is well maintained. There is a swimming pool, 2 hot jacuzzis, a well equipped gym and even aerobics classes on most days of the week.

Some good deals to check out if you are staying there:
- Full body Javanese massage (approx SGD$28 before 10% tax)at the hotel's spa
- BBQ buffet every Saturday nights at the rooftop beer garden. For SGD$15+++ per person you can have all the barbecued beef, lambchops, chicken wings and crayfish you can eat

The location is not right in the heart of the town, but if you don't mind braving the traffic Nagoya Hill shopping centre is only about 15 mins walk away. Along the way you will pass some street stalls selling cheap Indonesian sate & fried fritters. If you have a strong tummy do try - the food is cheap and tasty =)

For those who can't do without their fast food chains, you can see a KFC & Macdonald's right outside your bedroom window

  • Stayed: June 2008, traveled as a couple
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2  Thank peppermintgreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2007

The rooms looked exactly like the photo given on the website. Each room has a balconcy however, not much scenery to look at.
The rooms are clean and big. They have cable TV as well, lots of TV channels avaliable. In addition, their staffs are friendly and helpful.

Facilities: The spa n massage - didnt have time to go but we had a free 10 mins trial massage. They are skillful, strongly recommend to go there.

Sky Lounge and Restaurant: A nice place to chill out/ have a nice wine or beer. if im not wrong Planet holiday is the tallest building ard that area. This place provides live band performances :)

Location: Very near to the shopping malls cab fare about SGD$2 to nogaya shopping mall.
Opp the hotel there are KFC & MacDonalds!

  • Stayed: December 2007, traveled as a couple
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    • Business service (e.g., internet access)
2  Thank -sunflower0709-
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago
Google Translation

  • Stayed: October 2017, traveled on business
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Thank AnisaMuslicha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Planet Holiday Hotel

Address: Jl. Raja Ali Haji | Sei Jodoh, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 105 Hotels in Batam
Price Range: $43 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Planet Holiday Hotel 4*
Number of rooms: 282
Official Description (provided by the hotel):
Prepare to be impressed with Batam's Prestigious Landmark, Planet Holiday Hotel takes comfort and elegance to a new level. True luxury with world-class facilities providing every distinctive customer service satisfactions. Just 5 minutes from Harbour Bay International Ferry Terminal or 30 minutes from Hang Nadim International Airport. We are located midway between Nagoya and Jodoh in the heart of Batam`s main business district close to excellent shopping and entertainment facilities. ... more   less 
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