Today I went for hair color at CHRISTOPHER salon at BCS. It was terrible and I feel so cheated!!!!!! I enquired how much and I did confirm the price before I proceeded with the treatment. They also mentioned that it comes with free reflexology and I double confirmed the price again before I proceeded. Out the blue when I almost finish the treatment, the price changed and it became 35% more expensive! I was told that the reason was because the reflexology was not included in the price quoted. How could they suddenly change the price when treatment is almost done?! This is not acceptable!!! They told me it's a miscommunication! However, after checking their review online, it shows that it doesn't just happen to me but there's so many of them that experience the same thing! How could a miscommunication happen to so many people? Bad comm-representatives? Or bad business ethic? Do we even need to make a black and white contract before we proceed for hair treatment? Gosh!
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