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“Rainwater came into the room” 2 of 5 bubbles
Review of Nagoya Plaza Hotel

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Nagoya Plaza Hotel
Ranked #75 of 94 Hotels in Batam
singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Rainwater came into the room”
2 of 5 bubbles Reviewed January 26, 2012

Me and my husband checked into this hotel on 21st January for the CNY break. The moment i reached the hotel,
I did not get a good impression because it looked old. We were checked into room 329 and after settling in i noticed
That the carpets were old and not clean. Toilets were also not so clean as some of the wall were cracked. The room was
Not spacious as the table with the TV was right in front of the bed and we have to squeeze through to go to the other part
Of the room. OK and then the rain came and to our horror, the rain water was coming in through the window. My husband
Quickly asked for another room as the technicians couldn’t do anything about the window. Although we were given room
320, it was still not the standard we expected like other hotels. For this kind of old hotel, the price is also too high.

Room Tip: Pls do not book this hotel
See more room tips
  • Stayed January 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank oldman_jackie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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71 reviews from our community

Traveler rating
    2
    12
    32
    14
    11
See reviews for
18
12
5
15
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Singapore, Singapore
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed December 30, 2011

I had checked in on 12 December 2011 with 3 additional 2 adults. Staff need to trained on more communciation skills as they can't really converse well in english. I had pre-booked the hotel prior two weeks ago and was told the room rate was Rp 480,000 per night per room.

Upon checked in, I was booked charged for Rp 750,000 per night per room. Anyway, I just paid to stay on as is only one night.

Next thing I found out that the electrical kettle was not well cleaned as I found used tissues were stuff inside by the previous guests. It was very unhygenic.

On the good note, the staff at receptions were very friendly as well as the housekeepers. The hotel room is quite spacious as compared to my previous stay. Not much changes has done to any renovations to the hotel.

Nagoya Hill Shopping Mall is just a 5 minutes walking distance behind the hotel. Nightly there are lots of street hawkers stalls selling seafood, satay and nice BBQ seafoods here.

In general, I would rate the hotel average in terms of its designs & layouts. Staff need more training on communication skills. There tends to have some miscommunications with their guests.

Happy staying dudes.

Room Tip: Take a higher level as it is quite noisy on the lower level, it is near to main road.Choose a room n...
See more room tips
  • Stayed December 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Roi Tan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
86 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed October 18, 2011

Stayed a night at this local hotel. waited till 3.00pm before I could checked. Got an orange juice served during the wait at the lobby. Room was ready exactly at 3.00pm and was given the top floor with a suite. Opened the door and it is a living room with strong cigarette smell - there is a no-smoking sign.
First thing is wanting to get a hot shower but hot water does not seems to be ready, so I thought it is afternoon therefore no power was generated for the heater. Close to the Nagoya Hill Shopping Mall which is excellent, returned back to hotel at night and still no hot water.
Internet works good, Tv is working, It is the bed that turned me off, little dirty with brown stain on the blankets - would recommend the hotel to invest in changing the bedsheets.
Air-conditioning set at full blast but it seems like it's about 26 Deg C.

Morning breakfast is pretty okay although limited selection. Cannot complain for a hotel just to stay alone or for short 1-day business.

Room Tip: Ask for a real non-smoking room if you are a non-smoker
See more room tips
  • Stayed October 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Mokette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Batam hotels

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed September 18, 2011

Hotel exterior was quite dated especially since we stopped by the newer I Hotel first. Check-in was smooth and we got our requests fulfilled by the reception without any fuss (e.g. all 4 rooms on the same floor, some rooms with twin beds and some with double beds). Rooms were spacious although it is quite dated. Mattresses and pillows are not too comfy but still acceptable. Staff are pretty friendly. Breakfast was quite disappointing though, but overall experience still quite good.

  • Stayed September 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank llay_san
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed September 5, 2011

There is a lane linked to the back of the hotel which you can take if you are walking to Nagoya Hill shopping Mall. Be sure to visit the Massage place called : Isabella. Superb service and resonable package!! Nagoya Hill shopping Mall almost have everything you need there, including hypermart, food street (be sure to try the local food, nice an cheap) and a great shopping mall with a varities of items and merchandise. The setback is, smoking is allow in almost all parts of the shopping mall so it's kinda health hazard. Overall, we are happy to be staying here but the bed kinda sink in the middle when you sleep on it. If you are not fussy bussy, it's still alright for a one night stay though.

  • Stayed September 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank janetanps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
64 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed January 9, 2011

We were a group of friends visiting Batam for a weekend getaway/shopping trip. As we were on a budget, we decided to stay with the "Plasa" at Nagoya Hill. The hotel was right by the biggest mall on the island (Nagoya), and was about 10 minutes by car from the ferry terminal. The beach however was about 45 minutes the other way, and there was not free shuttle to either the hotel or the beach.

Check-in was normal, but I wouldn't call it particularly speedy. We were allocated rooms on the 4th floor, from where we didn't get much of a view (we overlooked another building). The rooms looked really tired, with dated carpets, dirty-looking bedsheets, and decor from at least the 70s. While looking crisp and fresh on the surface, room cleanliness could be vastly improved. In particular, we found what looked like blood stains on the shower curtain, and detected cigarette smoke in one of our non-smoking rooms.

That said, we had everything that we needed - a hairdryer, a CRT TV, a sofa set, a cupboard, alarm clock, toothbrush sets, a telephone, airconditioning etc etc. There was no in-room safe however, which could otherwise have been handy. Breakfast (included in room rate) was plain and unremarkable, consisting of the likes of cereal.

This is a hotel useful for a functional stay at best, conveniently located by the shopping mall and a large food street. If you are looking for the sun and sea, or a comfortable holiday, you are probably better off looking some place else, closer to the higher end.

  • Stayed January 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Parcheesee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed August 11, 2010

Stayed there based on the 6 reviews on TripAdvisor. While walking towards the room along the corridor, we could see bedsheets spread wide open on the floor for guests to stepped on. Some vacant rooms have their doors opened and we could see they are in a mess. Soiled bedsheets are thrown together at a staircase corner, I supposed waiting for collection. Our room is horrible. General cleanliness is there, but the bedsheet has marks on them. The tap isn't working well, and the hot water in the shower comes on and off. When the aircon's fan is turned higher, water droplets splashes out of the vents. Morning breakfast is something I would not recommend. I would rather walk a short distance and eat out. I will upload the photos of the room when there is time.

  • Stayed August 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ebliss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nagoya Plaza Hotel

Property: Nagoya Plaza Hotel
Address: Jl. Imam Bonjol, Riau Islands Province, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #75 of 94 Hotels in Batam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Nagoya Plaza Hotel 3*
Number of rooms: 213
Reservation Options:
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