I booked this hotel over email from Singapore. Front Office was quick to reply and even give a call to understand my need. They were proactive in asking what kind of tour I would prefer and suggested local package tour that would take me around the city at a very affordable cost.
A no-delay, very much on time pick up from Batam Ferry Terminal to the Hotel. Friendly service. Quick service at check-in. Excellent room, very professional service and a sumptuous break fast that is a part of the room rate.
Rooms were very spacious, neat & clean and prompt re-fill of toiletries & mini-bar.
It was an excellent stay overall.
- Official Description (provided by the hotel):
- 215 Rooms (Superior, Deluxe, Family Room, Suite Room) have been ready to suits your needs and various facilities: Cuppa restaurant, Rajawali terrace cafe, Murai lobby bar, Pipit kids corner, traditional massage, massage centre, full fitness centre, gym, sauna & steam, swimming pool, jogging track, laundry and valet services, 24 hour room service, booking for golfing, business centre, shopping arcade, free shuttle bus to the downtown, karaoke room. Outdoor activities (Go kart, High Rope team building, Flying Fox, ATV - Motor, paintball, volleyball field). ... more less
- Reservation Options:
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