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“Better than expected”

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Golden View Hotel Batam
Ranked #34 of 98 Hotels in Batam
Singapore, Singapore
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Better than expected”
Reviewed May 28, 2012

I bought a voucher from a deal site in Sg and spent a weekend at this hotel. It was rated four stars (probably by local and not international standards) but the hotel looked older than it actually is (one of the taxi drivers told me its considered quite new in Batam). The service, rooms, cleanliness, breakfast, and massage services were acceptable but nothing to shout about. Nevertheless, i think that the deal i purchased was worth it as the total amount i paid for the voucher (which includes the return ferry tickets, and freebies like massage, seafood lunch and flying fox) was less than what it actually costs to stay at the hotel for a night.

The hotel is located quite a distance away from the Batam centre ferry terminal and from the major shopping malls. However, hotel taxis are available for hire to bring you to the ferry terminal. They also provide shuttle bus services at specific timings to and from the shopping malls. On the bright side, i think the benefits of staying here is that it is near the popular 933/555 seafood restaurants (frequented by tourists) and outdoor entertainment centre (where you can find flying fox, go cart, paint ball etc) so families with children will probably like this place much more. :)

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ivy24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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186 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 18, 2012

purchase the coupons from deals.com for 2D 1N trip for 3 adult n 11yrs kids , ( $ 68 for 1 pax / exclude $20 sg departure fee + $7 batam departure fee + $2 tour guide n driver Tip ) ,after the city tour we check in about 5pm , the hotel room is old cos carpet got some stained but the room n toliet is clean ,big with high ceiling n pool view ,no strange odor cos i require for non smoking room , an hour later my son finally out from the bath tub n we go for our set dinner , they serve chicken chop n fried rice , we like the food is very nice ( my hubby said compare to bali the taste is better , we dont like the drink but is ok i can order can drink ) . after dinner we walk around the pool side n relax before we go for traditional massage ( if u intend to massage in the hotel , ask the tour guide to book for u cos they will give u a offer price , $30 for full body massage for 2 hours .....n is really good n worth the money . 9.45 pm , after the body massage back to the room , i straight collapse ( usually i sleep at 1 pm , i think the massage make my muscle relax that why i so sleepy . ... we take breakfast at 8am , i think they serve buffet breafast at 6pm , that why some dish is cold so i eat the toast n fried egg . jump to the swimming pool at 9 pm , n walk arround ( discover near the pool side there is a mini garden with kapong spa , hotel entrance provide bicycle for u to cycle a round n is free > u can find seafood restaurant , volley ball field n out door activity just wthin 5 to 10 min ride ..... thank to all the staff i will be back very soon .

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank trylah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
66 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed February 4, 2012

Its definitely not the ritz but neither does it claim to be. It is 4 star hotel at reasonable prices with 80 percent of customers being from singapore. Singapore dollars are widely accepted at he hotel and on he island itself. The rooms are spacious with the deluxe room having a sea view while superior rooms overlook the pool. Rooms have tvs, fridges,tea coffee maker and a safe.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank saber13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 26, 2012

Was upgraded from Amir boutique hotel to Golden view hotel, batam for 2 days 1 night in celebration of the new year 2012 countdown.
Heard that Golden view was pretty popular due to its location and actually the room was quite spacious and comfy.

I had a few unpleasant experiences with the hotel and it will be my last visit. The more preferred hotels are Novotel, Harris or Holiday inn.

1) Bed sheets were old and uncomfortable(rough), as though they had been washed many times. Requested the guy to change a new set and he was very helpful and fast even though there were some brown colored stained on the bedsheet after he changed. I was puzzled, why didnt he notice it when he was changing the bedsheet. haha. I didnt want to pursue as it would meant an extra trip for him.
2) Food quality via room service was bad. The chicken wings, nasi goreng kampong and chicken cutlet that we had ordered were cold. The rice was hard and dry; chicken satay doesn’t taste like chicken; chicken wings were bloody and not fully cooked in the inside. Totally disappointing as we thought we could have a good dinner before the countdown.
3) The towels had a weird smell and looks old. I have requested a new set but it smelt the same.
4) The breakfast spread was miserable. With tasteless noodles, lontong and porridge and a few more side dishes. The table was cleared but without any utensils for the new diners. Nobody attended to me and I need to request for it.
Last but not least, I had a shock of my life when I went to the gym the next morning. I saw the lady, who is a staff in charge of the gym, performing an inappropriate gesture that is very disturbing.
2 out of 4 treadmills were out of order. The equipment were old and not maintained. The lady in charge had the television on at full blast, which disallow me to listen to my music in peace.

Despite all the above, I had a great time with the fireworks at Golden view.. Bought the fireworks from this guy at the hotel lobby who was pretty friendly and gave us nice discounts.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank justmango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Batam hotels

Singapore, null, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 26, 2011

My kids are looking forward to stay in this hotel cos of the facilities and the adventure park and its not that far from Nagoya. I would be coming back soon with more nephews and nieces to have more fun.

Room Tip: Superior rooms were gd enough
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  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank suseela13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 27, 2011

I gave one star only because this website does not allow me to give zero or minus. Please avoid this horrible place. Room is extremely big but - with smell-like-s-h-i-t carpet, I believe no human being can endure it more than one minute. We requested to change room but found out other rooms are no better. Worse thing is their "go cart" and "golden beach". Please, do even get me start, but funny thing is, they provide shuttle "bus" to those crappy places that are only 5 minute walk away. Of so many places i have ever been to, quite honestly, i would give the trophy of worst hotel to it.

Room Tip: please go stay at the other end of the island. There is no beach here. It's call "golden&qu...
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank meimeipuppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 13, 2011

This hotel is definitely hunted! Was sleeping in the middle of the night when noise from the wall of people scratching is damn creepy. Hotel worker and the massager ask us personally to give them tips and so on. When giving them tips, they force us to give more tips. Terrible!

Room Tip: Rooms at the corner are pretty much creepy!
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NurulChan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden View Hotel Batam

Property: Golden View Hotel Batam
Address: Jl. Bengkong Laut, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #34 of 98 Hotels in Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Golden View Hotel Batam 3.5*
Number of rooms: 215
Official Description (provided by the hotel):
215 Rooms (Superior, Deluxe, Family Room, Suite Room) have been ready to suits your needs and various facilities: Cuppa restaurant, Rajawali terrace cafe, Murai lobby bar, Pipit kids corner, traditional massage, massage centre, full fitness centre, gym, sauna & steam, swimming pool, jogging track, laundry and valet services, 24 hour room service, booking for golfing, business centre, shopping arcade, free shuttle bus to the downtown, karaoke room. Outdoor activities (Go kart, High Rope team building, Flying Fox, ATV - Motor, paintball, volleyball field). ... more   less 
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