We stayed at the Mercure Batam from the 12-18 Jan 13. We selected the hotel over the internet for its location and price. We payed 2686200IDR for the six nights which we thought reasonable. Our room was on the third floor at the end of a corridor which was good as noise easily penetrated from the next door room and even the one above.
The room was spacious with a comfortable bed, good storage, seats, work area, plenty of power points and good TV. There is cable connected internet in the room but the free option is very slow. You can pay for faster access or use the mobile access in the foyer area.
The bathroom was not the same standard being grubby on the walls and in the corners and both the sink and bench marked. There is a shower in the bath that is a little cramped and was not properly attached to the wall so only faced down. The water flow in the shower was very good. The maid serviced our room well except for the bathroom cleanliness. All consumables were regularly replaced.
We didn’t partake of the buffet breakfast preferring to eat local in the street which we also did for dinner except on night when we ate in the restaurant. The meal was ordinary and we had expected better. We were also disappointed that we couldn’t have a wine with our meal as there is a ban on alcohol in the restaurant. We did enjoy cocktails in the Pillers Lounge on a few nights.
The pool, steam room and sauna are excellent but the jacuzzis didn’t swirl properly. The massage in the Eastern Club was very good value. There is also a gym. The garden on the roof is a mess and not worth visiting which was a disappointment.
All staff were very friendly especially the doormen. They all tried to assist us with our many questions but language was a real problem. Only a couple of staff had good English which we found very helpful.
We enjoyed the location of the hotel and once we understood how to use the minibuses easily went from place to place. There are also lots of taxis available. Many places are in walking distance but tourist information is scarce although the hotel does have a map available, although it is only basic. There are lots of eating places in the back streets if you are prepared to eat local. A small supermarket is next door and a larger one just up the road.
- Official Description (provided by the hotel):
- Batam City…feels the vibrant of real modern new urban city,Meet the Mercures…a hotel with local color and distinctive style,The real modern new urban city experience - Batam Island known for its free trade zone area as part of the Sijori Growth Triangle (Singapore Johor Riau) is located 20 km (12.5 miles) off Singapore's south coast and 45 km from Johor, Malaysia. Shipbuilding and electronics manufacturing are major industries at the beginning, now tourism, hotels and resorts start to grow and the biggest community on the island is Nagoya. Mercure Batam, a hotel with local color and distinctive style, located at the central business district of Batam Island, Nagoya; with easy access to Airport, International Ferry Terminals, Shopping Malls and Tourist Attractions.The perfect blend for business and leisure - Mercure Batam with 8 storeys building offer 159 fully refurbished spacious, modern and comfortable rooms with wooden interior and modern facilities. All hotel rooms feature key card lock, electronic safety box and CCTV covering almost in all public spaces for security, centralized air conditioning, high speed internet and Wi-Fi access, satellite channels TV, bathtub/shower with hot and cold water, IDD telephone line, mini bar, coffee making facilities and 24 hours in room dining service. We offer 5 meeting rooms and 1 ballroom, business center, health club/gymnasium, spa/massage, sauna, steam room, whirlpool, and outdoor swimming pool.Flavors and cozy - Famous in tastes and warm ambience, our Casaluna Restaurant offers a wide range of a la carte dishes from East to West and original local cuisine with authentic recipes. Or just simply relax in our Pillars bar and lounge with Cups and Tastes enjoying live music in the evening. ... more less
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- Also Known As:
- Mercure Batam Hotel Batam