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“Nice Location, Just Beside The Spa Secret and Opposite Nagoya Hill Mall” 4 of 5 bubbles
Review of The Hills Batam

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The Hills Batam
Ranked #67 of 94 Hotels in Batam
Singapore
1 review
“Nice Location, Just Beside The Spa Secret and Opposite Nagoya Hill Mall”
4 of 5 bubbles Reviewed December 30, 2012

To be honest, the hotel was not as new as we expected.
But lucky, they manage to keep it clean.
The room was quite spacious for me and another 2 girl friends.
The best thing is that the hotel has a really good location.
Just across the hotel there was a mall, Nagoya Hill Mall. Where you could buy many many things.
And, spa and massage centre were just beside it too. The Spa Secret and IndoThai Massage, up to you guys to choose.
Personally, I would return to this hotel on my next visits.

  • Stayed December 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank NicoleChua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 reviews from our community

Traveler rating
    7
    30
    54
    26
    12
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
2 reviews
2 of 5 bubbles Reviewed December 8, 2012

Noisy corridors with bad sound proofings.

Dark toilets with stained burnt marks on the bath tub. Stained towels.

Don't bother trying out the in house Sands massage because the masseuse does not charge the in house prices and blatantly asks for a tip!

Room service requests for extra towels and pillows were very prompt. Good variety of breakfast if your expectations are not high.

Very good location to Nagoya Hill though.

  • Stayed December 2012
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Cris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Batam hotels

singapore
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

i was there in 2009. it was actually a couple getaway.3 couple on d go.i took an executive room.(formely it was named puri garden hotel). the cost was sgd120 per room.but it was worth it as d room has a dining area, sofa n d bed was spacious.opp was nagoya shopping mall which was very convinience.any time aft 10am you can shop till u drop.d hotel offer massage.so aft shopping u can get a gd massage.breakfast was ok. room service food was ok too.overall m planning to go back tis hotel again rather than pacific palace but i must say d pacific palace food was superlicious for their breakfast....still i wld prefer tis hotel as i paid sgd 146 for pacific palace hotel including d extra bed where as tis room u dont nd one as u can sleep on d sofa if u hv more than 3 ppl.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank fatimahbanu80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Level Contributor
98 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed October 18, 2012

I visited Hills Hotel in Batam with my friends and had quite good fun with my friends. We had so much fun. The location is good. Rooms are little bit old but nice. The service was also good. The locality is very good but lobby and restaurant is not renovated.

Room Tip: Rooms are little bit old but nice.
See more room tips
  • Stayed April 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CoolPraveen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed July 18, 2012

Stayed 1 night at this hotel (over the weekend). The room is average, not big but too small either. Spread for breakfast was pretty good. The staff service is good though. Always smiling and ever willing to help. The best part about this hotel is the location. Smack right in the middle of Nagoya town and Nagoya Hill Shopping Centre is just across the road and had lots of restaurants in the shopping mall. Don't need to worry about finding a place to eat. Will definitely stay again in this hotel because of the location.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Marianie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed May 24, 2012

Choose to stay in this hotel because of locality. Other than friendly front desk staff & location, the rest is a great disappointed!
1st of all, the room & bathroom is not maintained at all. Bath towel is rough texture, yellowish with stains. Bedroom was hot & stuffy all day & night. The coffee house has a `live band' performance in the night and the music was so loud & disturbing till past mid night!
In-house spa & massage place was old & run down. The masseur talked to each other in their own language when they massaged us. Charges for 1 hr foot massage is S$12 but they massaged you till kneel only.
Breakfast is average, the service staff was slow at clearing the plates. I didn't understand why the sausage dish had lots of ants in it.
Overall my stay is an lousy experience. I am glad that it was only a 1 night stay. I will not go back again nor will i recommend this place to my relatives/friends.

  • Stayed May 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank leesll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
76 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 bubbles Reviewed April 29, 2012

Got here once but in two different room after a short getaway to Singapore and back to batam.

First impression is old. The lobby, and restaurant is not renovated, not a major one. But the hotel location is great just across Nagoya Hills shopping mall.

1st room - the old room:
Yes it was old. The look, the feel, the smell was old. The room size was small, not very clean, and the window view was: NONE

2nd room - renovated:
Furnishing was new, minimalistic design, smells new and for the price differentiation, it better for you to choose the new renovated room instead. The new room was overlooking Hotel front which is the road and shopping mall, it means better view.

Breakfast was quite good, enough food variety, but the restaurant is old, same as the hotel. But I know that this hotel is under a new management, so i expecting that it will be fully renovated soon.

Room Tip: Choose the renovated room
See more room tips
  • Stayed December 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank johan_a_saleh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hills Batam

Property: The Hills Batam
Address: Jl. Teuku Umar no. 02, Nagoya, Riau Islands Province 29432, Indonesia (Formerly Puri Garden)
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #67 of 94 Hotels in Batam
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Hills Batam 3*
Number of rooms: 144
Official Description (provided by the hotel):
THE HILLS BATAM(SHORT WALKAWAYS TO NAGOYA HILL MALL & MANY ENTERTAINTMENT VENUES)The hills Batam is an oasis of calm and charm amidst the hustle and bustle Of the Nagoya district, Batam’s main commercial area. Located in front of Nagoya Hill Mall, The Hills Hotel Batam is also easily accessible to Duty Free Shopping Center , malls, restaurant, bank, and many entertainment venues. Our rooms are fully air-conditioned and feature modern amenities such as an IDD phone, wireless internet access, LCD TV, refrigenerator and coffee & tea making facilities. Your accommodation is also inclusive of a welcome drink, daily buffet breakfast, and complimentary use of our Health Centre Spa.A venue to conduct modern meeting, our 6 function rooms with capacity until 500 pax as well equipped for business meeting and seminars, as well as product launches. Only 20 minutes from Hang Nadim international Airport, 10 minutes from Harbour Bay International Ferry, 17 MINUTES FROM Batam center Ferry terminal, 25 minutes to Sekupang International ferry.The Barelang Bridge connect the island of Batam, rempang and Galang. This bridge has grown more into a tourist attraction rather than a transport route. Located in Vietnam village at Galang Island, The Quan Am Tu temple is one of Batam most visited attraction. It was build by Vietnamese that escape the war in Vietnam 1976.Renowned for its many seafood restaurants, The coastline along Harbour Bay will satisfy you with a diverse choise of seafood. ... more   less 
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