Choose to stay in this hotel because of locality. Other than friendly front desk staff & location, the rest is a great disappointed!
1st of all, the room & bathroom is not maintained at all. Bath towel is rough texture, yellowish with stains. Bedroom was hot & stuffy all day & night. The coffee house has a `live band' performance in the night and the music was so loud & disturbing till past mid night!
In-house spa & massage place was old & run down. The masseur talked to each other in their own language when they massaged us. Charges for 1 hr foot massage is S$12 but they massaged you till kneel only.
Breakfast is average, the service staff was slow at clearing the plates. I didn't understand why the sausage dish had lots of ants in it.
Overall my stay is an lousy experience. I am glad that it was only a 1 night stay. I will not go back again nor will i recommend this place to my relatives/friends.
- Official Description (provided by the hotel):
- THE HILLS BATAM(SHORT WALKAWAYS TO NAGOYA HILL MALL & MANY ENTERTAINTMENT VENUES)The hills Batam is an oasis of calm and charm amidst the hustle and bustle Of the Nagoya district, Batam’s main commercial area. Located in front of Nagoya Hill Mall, The Hills Hotel Batam is also easily accessible to Duty Free Shopping Center , malls, restaurant, bank, and many entertainment venues. Our rooms are fully air-conditioned and feature modern amenities such as an IDD phone, wireless internet access, LCD TV, refrigenerator and coffee & tea making facilities. Your accommodation is also inclusive of a welcome drink, daily buffet breakfast, and complimentary use of our Health Centre Spa.A venue to conduct modern meeting, our 6 function rooms with capacity until 500 pax as well equipped for business meeting and seminars, as well as product launches. Only 20 minutes from Hang Nadim international Airport, 10 minutes from Harbour Bay International Ferry, 17 MINUTES FROM Batam center Ferry terminal, 25 minutes to Sekupang International ferry.The Barelang Bridge connect the island of Batam, rempang and Galang. This bridge has grown more into a tourist attraction rather than a transport route. Located in Vietnam village at Galang Island, The Quan Am Tu temple is one of Batam most visited attraction. It was build by Vietnamese that escape the war in Vietnam 1976.Renowned for its many seafood restaurants, The coastline along Harbour Bay will satisfy you with a diverse choise of seafood. ... more less
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