Book 2 grand deluxe roomwith agdoa 1 week before depart,request for adjoint room. When reach there on the 15th may they told me Grand D Rm dont have a adjoint room and dont have single bedroom. so have to demote 1 of my grand deluxe room to deluxe .
after demote 1 room to deluxe they say we only have a room juz oppsite your room . The recept lead us up to our room OMG the oppsite is 3 room away with my grand D Rm. The recept feel suprise also I can feel that she dont even know that 534 & 535 is 3 room away . Request for a smoking room give me Non smoking room. Grand D Room is not what I expected big, close proximity to the ferry terminal.Breakfast is varied enough for everyone to enjoy.
When check out they have a transport to send you to ferry terminal.Other then that everythin is ok the bed is very comfortetable. Hear that fully launch will at Nov 2013.
- Official Description (provided by the hotel):
- Swiss-Belhotel Harbour Bay is a 4-star international hotel which provide a high quality standard of services and facilities. The hotel is ideally located in the central business and commercial district, only 30 minutes from Hang Nadim International Airport and 35 minutes to Singapore by high speed ferry from Harbour Bay Ferry Terminal, which is adjacent to the hotel. As the ultimate combination of hotel, mall and trade centre, Swiss-Belhotel Harbour Bay allows easy access to a variety of entertainment and leisure activities, and many dining options. For business or leisure travel-lers to Batam, Swiss-Belhotel Harbour Bay is the ideal place to stay. ... more less
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