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“Best kept secret” 5 of 5 bubbles
Review of Smiling Hill

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Smiling Hill
Ranked #3 of 16 Specialty Lodging in Batam
macksvillle
Level Contributor
115 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Best kept secret”
5 of 5 bubbles Reviewed November 10, 2013

This accommodation is at the same place as the Goodies Restaurant. We were lucky to book in and stayed four nights but our apartment was only finished the day of our arrival so you should book well in advance if possible as occupancy rates are now running very high. We were in a two bedroom apartment which had a fully equipped kitchen and lounge, dining room so it would be a great place for a family to stay especially if the kids are finding Asian food a bit challenging. It looks like they are building more studio suites and apartments,They have both long-stay people but also short-stay visitors. They have a pool with a kids pool as well and plenty of shaded areas for parents to sit, sip cool drinks and watch the kids. NB Our apartment was serviced but I think they don't service them on Sundays so just check : )

  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Anne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aimlink, Public Relations Manager at Smiling Hill, responded to this review, November 13, 2013
Thank you for your review of the Smiling Hill accommodations. We are pleased that your experience was positive and we look forward to your return visit. The popularity of our short- and long-stay accommodations has been exploding recently and we are emphasizing the renovation of our other properties to accommodate the increased demand.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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18 reviews from our community

Traveler rating
    8
    5
    1
    2
    2
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2
2
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4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Batam
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 18, 2012

You can stay at Smiling Hill long or short stay. The apartments are excellent with full services. The facilities are very good! Lovely location, good food, nice pool and very very friendly and helpful staff. I can highly recommend staying at this lovely resort.

  • Stayed December 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Yillian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Smiling Hill

Property: Smiling Hill
Address: Palm Hill Bungalows A/18 | Batu Ampar, Riau Islands Province 29457, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #3 of 16 Specialty Lodging in Batam
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Smiling Hill 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
SMILING HILL GUEST HOUSE & SERVICED APARTMENTS ...... Is a unique accommodation alternative located in the heart of a local community on the Indonesian island of Batam. We offers a range of very comfortable and affordable short and long stay rental apartments, studios and guest house rooms especially tailored for the needs of expats while being perfect for local travelers too. FRIENDLY Western management and ownership, with a wealth of local knowledge, upbeat and helpful staff, pleasant laid back atmosphere, excellent and well-maintained facilities and great food ... Is a winning combination that makes Smiling Hill one of the most popular places in Batam for expatriates to gather and relax, especially for family groups. It is very conveniently located within 2 klms of Harbour Bay Ferry Terminal and down town Nagoya and Jodoh.... Where the shopping is great an the local culture is vibrant. If your looking for an opportunity to connect with the local culture whilst in a comfortable and supportive environment this is the place ... more   less 
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