Went there with our preschool child...our experience are as follow:
Cleanliness:terrible....the bathroom tiles are dirty..water seeps out whenever you use the bathtub and that makes the floor area kinda flooded..if you are not careful enough..you may slip and fall.
If there are any beverage spill..they don't bother to clean it...the cups were unwashed...the room floor are dirty(after so called daily room service cleaning)
Bed sheets are quite in a bad shape...it makes you itch as the surface of the bed sheets has been damaged...
Staff: some housekeeping staffs and F&B Staff are helpful but the laundry service are horrible...no proper care for the garments...but if you have no choice but to send it ...pls don't ..as there is no laundry list for you to leave a special instruction..they only provide the laundry bag but no laundry list for you to inform them in anything in regards to the laundry matters
Location:very near to DC mall...quite far from Nagoya hill(matahari shopping mall)
No Internet connection...however are generous with mineral water
Not recommended at all