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The BCC Hotel & Residence
Ranked #25 of 99 Hotels in Batam
Reviewed March 5, 2013

lobby just ok, but when i go inside the room.. WOW...very big and nice...
i like it..
but only at nite when i sleeping, there got "something" like sit on bed, make us bit scared...
breakfast just ok..nothing special

  • Stayed: October 2012, traveled with friends
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Thank Lee N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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608 - 614 of 717 reviews

Reviewed February 16, 2013

The management of the hotel , was as good as the rooms !!! Rooms spacious and well furnished, wonderful panorama from the one I stayed in , with an everchanging refreshment as vessels enter and leave the anchorages.

Service disappoints, lifts are not fit for purpose, catering is average , water barely warm, and Internet access does the "hokey kokey"

Sorry guys you are making a mediocre story from a great potential

Room Tip: Sea view and higher floor
  • Stayed: February 2013, traveled on business
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7  Thank personanongrata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

This is my first visit to the BCC and I am glad to have been here. Hotel staffs were mostly friendly and polite and they had a spacious lobby with comfy sofas for waiting. The BCS mall is located right beside the property. The only thing that probably needs improvement would be the elevators, which I felt were rather slow.

The room was a pleasant sight and I was taken by the spacious room. The room looked out to the city and it was a beautiful picture, though the windows itself were a little dirty. The bathroom looked good too, although mine did not come with a bath tub. The toilet came with a bidet and I thought it was really cool. The room and bathroom were separated by a clear window that, fortunately, also came with a blind.

Breakfast in the morning was made worthwhile with a good spread of choices and tasted pretty good. One of the better hotel breakfasts I’ve had. I will look forward to my next visit to BCC.

  • Stayed: January 2013, traveled with friends
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2  Thank BenTan21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

Been a very pleasant experience at The BCC Hotel, Huge room and clean. Service was very excellent & Front Office staffs were so incredible, helpful and hospitable especially Mr. Mosad ( reservation staff ) and Ms. Herlina.
We are truly impressed with their warm welcome and definitely come back for next trip.
Bravo The BCC!

  • Stayed: February 2013, traveled with friends
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3  Thank Mishael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2013

My first time travelling to Batam. I stayed in a apartment on Level 2, Room 206, facing towards the swimming pool. Just 5 minutes to BCS mall where your kids can play the bumper car (located on level 3) and buy cloths in the Basement. Hotel staff is very friendly. Breakfast is very delicious. Swimming Pool is very big. Location is peaceful where I can sleep peacefully. Impressed by your Service!

  • Stayed: December 2012, traveled with friends
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2  Thank Traveller14092013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Not only surroundings, but the entire city of Batu Ampar is not that elegant as their roads is a bit mess, lots of holes. But, staying in the hotel makes you feel you are in Singapore. It is clean and got amenities to keep you busy and having some fun......we stayed in one of their apartment as family. Their free buffet breakfast is quite fair not that wholesome as the overall taste is just ok not too good nor bad.

  • Stayed: December 2012, traveled with family
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Thank Vinz2533
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Booked for a 2 days 1night package tour stay @ Bcc from singapore , As what many people had comment here . room was clean & spacious , location was good .
Aupon our check in (15.00hrs ), room for 3 person with extral bed , The extral bed didnt came in , so as room setting was only for 2 ..( towel etc) ....
called the front desk regarding the issue , finally only the extral bed came after 5 hours later .
And they had forgotten about the 1 more guest setting .
Given up , Just only 1 night stay bear with it .

Check out time

Told the reception what happen and in return instead of apology , He give me a attitude ,
suspecting that i,m some kind of towel thieves . Even after clarified , Still with no apology .
Hopefully staff service standard can be improve .

  • Stayed: December 2012, traveled with family
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Thank bachineko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The BCC Hotel & Residence

Address: Jl. Mawar, Riau Islands Province 29442, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Hotel Style:
Ranked #25 of 99 Hotels in Batam
Price Range: $39 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
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