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“Nice one stop massage station”

Eska Wellness Spa Massage and Salon
Ranked #11 of 66 Spas & Wellness in Batam
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Attraction details
Owner description: Provides a head-to-toe spa experience with an extensive selection of treatments and therapies. ESKA offers a menu of pampering treats such as massages, manicure, pedicure, hair treatment only from the salon, facials with high end Japan Tech, eye treatment, ear candling, hydrotherapy treats, refreshing scrubs, body slimming program, permanent hair removal with PTF. Escape from the hustle and bustle of city life to a place of Essential, Soothing, Kindly and Ambience Tranquility.
Reviewed September 12, 2012

Well located in nagoya Hill mall, its a great place for us ladies- u can do manicure and pedicure here, plus spa and massage, while my bf enjoyed his massage. The environent is pretty busy - so - its not really a relaxing massage , but every thing else are good, especially the location

3  Thank LeeShenMay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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302 - 306 of 343 reviews

Reviewed September 5, 2012

I did the Hair Spa + Reflexology (1hour) package which is at Rp 170000. The hair spa and food reflexology was done concurrently at the ground floor of the Salon. Hair spa smells good, and the head massage was comfortable, however I felt the effect of the hair spa insignificant and my hair was exactly the same before and after the spa. I had to re-wash my hair back in the hotel after the treatment as they used a large amount of hair styling cream or wax on my hair after the spa.

Foot reflexology was disrupted a couple of times for hair washing etc. Wasn't enjoyable, just basic massage with mild pressure.

Wouldnt choose to come back to Eska again for future massage sessions.

3  Thank BelindaL_17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2012

Pros: the reception staff and one of the hair dressers speak Mandarin which is helpful since I can't speak Bahasa.

Cons: the spa is undergoing renovation now so it is very noisy and dusty.

Thank CarolS09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2012

Massage by staff without proper skills and training made the whole massage painful and torturing session. They use low quality products for pedicure. Cheap but will not go there again. There are other better choices

1  Thank hfrankie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskaWellnessSpa, Public Relations Manager at Eska Wellness Spa Massage and Salon, responded to this reviewResponded June 4, 2015

Dear our valued customer Hfrankie,

We are delighted that you have taken the time to share your feedback.


Beside that we are terribly sorry to hear that you were not satisfied with the treatment.


Please be sure your comments had been shared with the relevant department to be rectified immediately. We trained our staffs based on their capabilities and the staff assigned to you was well trained and experienced. We try our best to give every customer the best massage experience.

We sincerely apologize that we failed to meet your expectation, but clearly your experience with us was a typical and not indicative of our high standard.


We assure our nail’s products are chosen well-known brands. However we do feel that the experience of the treatment was subjective. This is the first complaint we received so far regarding pedicure service and we will make sure it is the last as well. Every customer has different point of view but our main goal is customer satisfaction with service quality.


We always warmly welcome suggestion that may improve our customer experience.

Once again thank you bringing these to our intention.

We look forward to the opportunity of welcoming you back to ESKA.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2012

very basic facilities (large room for mani/pedi, massage rooms separated by curtains), good therapists
price for massage is a great deal, mani/pedi my friend had was overpriced

Thank FollowYourDreamSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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