I agree with the rest that this is the place to go when taking a short break from the bustle of Singapore. The pickup service from Sekupang was prompt. The treatment rooms were very clean and something that we would typically have here in the States. Although the technicians speak little English, they do speak with you at various points to make sure all is good. There was never a concern over safety. We didn't have a chance to eat at the restaurant, but the menu looked delicious and pricing was on par with Singapore.
To vary up your day, do the 3 hour morning treatment 9-12 and take a S$12 taxi to Batam Centre mall for lunch and shopping. The Batam Centre cruise terminal is right across the street and accessible from the 2nd floor of the mall. Remember that the mall only accepts Indonesia currency or Visa cards...no S$.
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