We booked a weekend here based on some fantastic reviews and recommendations. Unfortunately, we found the experience pretty average. It wasn't terrible, but we wouldn't visit again.
Our spa appointment was for 3 hours, however the therapists were over half an hour late, but still finished on time which meant the massages felt really rushed through. The therapists during the massage were also whispering and giggling away with each other and only stopped when I asked them to as it was getting difficult to relax. We also had multiple therapists entering and leaving the room.
When I was having my pedicure done outside of the other massage rooms, I noticed that therapists were walking in with brooms as well (were they cleaning the rooms with clients lying in there??). It was about 7pm by then, so perhaps they were cleaning up for the night. But surely, you would wait until the treatments were finished before sweeping up?
There was also one instance where one therapist left the door open as she left the room which meant anyone could see the the client half dressed lying on the massage bed. I wonder if that happened to us too? I suppose we'd never know if we have an eye pack on.
Of the 3 treatments I had, I enjoyed the head spa the most and the body massage the least.
On the flip side, the staff were very polite, the room was lovely. The beer can chicken was pretty tasty. But I've had much better spa experiences for similar costs, so this is one place I won't be returning to.