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“GOOD SEA VIEW AT REASONABLY PRICED CHALETS”
Review of KTM Resort Batam

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KTM Resort Batam
Ranked #24 of 98 Hotels in Batam
Singapore, Singapore
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“GOOD SEA VIEW AT REASONABLY PRICED CHALETS”
Reviewed January 7, 2011

nothing much to mention about accommodation, but a good relaxing and stress relieving resort at affordable price. good sea view from balcony. breakfast was a spread and good. seven of us enjoyed our 3 days 2 nights stay. disappointed with day tour, just bring you for shopping for guide to collect his dues.

  • Stayed December 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nogimmicks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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281 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
1 review
Reviewed November 8, 2010

Book through spa villa for a 3 day 2 night stay at the resort. Not a bad resort consider the amount of money spend. of cuz for maybe a hundred dollars more one could stay at Harris or maybe Holiday inn. Well, not a bad place. Free pick up from the hotel to the resort. Upon check in, confusion regarding the spa package. Front office staff can speak english, but they kind use the standard phrase, when u ask them a question, they look at you in a confused mannner.

Room is not really fantastic, but cosy. We book a beachfront villa room. Located jus beside the small lagoon. Windy and the view is pretty good. Luckily on the first day, nobody was staying beside us. on the second day, someone check in to the villa beside us, we could basically hear thier conversation. well, the balcony was a shared between the two rooms. No Fridge in the room, just a very standard room.

Staff was friendly in terms of service, but most of the staff there don't understand english. Try using hand signal.

Resort is quite far from the city area. Taxi is roughly 30 min to Batam centre. Cost around 12 sing bucks. A friendly advice, you could ask the driver to wait for you while u shop and pay them when they send u back to the resort.

Breakfast is nothing Wow, just a few items like bee hoon, fried rice, sweet N Sour Sausage and toast bread. My partner and i rather sleep and go for lunch. We order sharkfin soup, tom yam soup, fried rice, horfun, spring roll, stir fried chicken and drinks for roughly 30 bucks. Well, the serving was quite big. so depends on how you think.

Spa was not really good. The view from the spa is nice, however the staff there was talking among themselves while we are doing spa. Not a very good way right? while trying to relax, they are talking among themselves.

*Impt* >> please confirm your ferry departure with the front desk. When we finish spa, we will suppose to take 1820 ferry back, we thought that our seats have been confirm like what the front office staff said. When we reach the ferry terminal, we realize that it was not confirm. luckily there was seats available. I suggest look for the lady in the front desk to do confirmation for you.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MebiUs1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 14, 2010

I saw KTM resort advertisement in the chinese newspaper. Photos look so good so i decided to book through one of the local KTM at Harbour front.

To my horror, when we booked into the resort :

1 one of the air con in the cottage was not working.
2 the bed is so dirty
3 the cottage look so old and dirty, very dirty
4 the toilet is dirty (with a stained toilet bowl)
5 the swimming pool is so dirty
6 the food at the restaurant (breakfast provided is so horrible with flies all around)
7 the food we paid is so expensive and awful.


So remember do not book this resort, it is really really a horrible place for leisure. Its a waste of money and time.

HORRIBLEEEEEEEEEEEEEEEEEEEEEEEEEEE!!!

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sanysk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Batam hotels

singapore
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 11, 2010

i came here twice.. not becos i like it here tts why i came twice but becos i didnt knw where else to go.. anyway, the spa was great but just that the food wasnt that great just normal cooked food.
dun expect much from their breakfast too as its just some noodles etc.. the only thing i went there for was just for the spa.
swimming pool if u love salt water then by all means go and have a swim over there. cant think of other nice thing to say abt this place. but of cse if u wan cheap n simple getaway then by all mean go for it if not better find other batam spa which u just pay a bit more for better place..

  • Stayed December 2009, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CutieYan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 4 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 27, 2010

actually its recommended for a short peaceful get away.

1. its very near to ferry terminal only takes about 15mins (or even less) to reach resort.
2. simple room, however it has a small and relaxing balcony where you can spend your night chatting.
3. nice view during spa, facing the sea... get to see sunset :) (of cos u gona choose the right timing for ur spa, i went for the 3pm (indo time) and just nice timing to see sunset once we finished.
4. CHEAP! u get what u pay

Stayed August 2009, traveled as a couple
Helpful?
1 Thank MoniqueSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 5 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 15, 2010

We, 3 couples, went Batam, Nagoya for a short getaway. And from the website that we had seen, the resort seem a pretty good place. Yes, trust me, Photo lies! Yes, I just came back just only. And i cant stop myself from coming online to post my comment., Im simply disappointed and was very pissed off.Here's why:-

Room- Too small for a couple. No room for walking along the queen size bed. Either me or my hubby have to move over the pax on the outer bedside. There's ONLY one way out! At the foot of the bed was the TV conso. There is no mini fridge, just a small kettle and 2 bottle of mineral water. Shower room just a simple home like toilet. Not worth a mention ;(.. The room was bulit on hill and using all wood tiles, which hell makes too much noise when whomever is walking.( both rooms are connected so imagine the noise woke me up during he night when my hubby or his friends walking to n fro to the toilet. Yes, noise can be heard even from next door.)

Balcony was being shared by two room. One of the couple have to share with another set of guests stayed next door. And the balcony has just enough room for 4 adults to stand. No proper chairs or table. The bench provide seem old and wobby.

Swimming pool - My hubby was looking forward for this trip, telling me this is a good swimming pool cos got sea water. To our horror, beside dirt, leaves and other "dirty" things on the surface of the pool, we also saw dead insects, weird looking things in the pool. Who dare to jump in??!! My hubby was so angry, stormed off to the lobby- reception. He told the staffs that the water was too dirty to swim. They only answered him- it's sea water and because of the tide. My hubby was angry and when he going to complaint more. I think that hotel manager came over to us. He, at the same time told his staffs to quickly clear the pool. It was around 2.30pm when we filed the complaint. But when they emptied the pool , it was almost 5!! That really drove my hubby crazy! What resort is this? There no beach, pool so small and dirty.

Beach was been sealed up and made into a lagoon. But within this lagoon, there are "walls" in between the deep and shallow area and it was no way that we can climb over to swim in that deep area. Im loss for words! So any adults would want to swim in kids area? There no shower facility for pool or sea. :(

Spa- In SGD currency, slightly expensive compare to outside rate. But the jacuzzi pool was too dirty and seem that the water have not been changed for few days, maybe few week? After seeing the pool, i have absolutely not interested in using their service. As a therapist, this is not up my minimum stardard!! Not to mentioned more.

Food - Breakfast - so -so only. I can recite the menu. Fried Kway Teow, deep fried prawn keuh, egg station, orange juice, one type of bread and cake. Steamed one type pau, one type Dim Sum(poorly steamed), sweet & sour fish and coffee and tea.. plus tasteless Gado-Gado.

Dinner- Ala carte - We order fish & Chips- well portioned but was funny when served with crackers. Over all was ok. But staffs seem to confuse. We were charged for addition tomato juices drank by other table. This further anger my hubby..oopss

The ceiling along the way to resturant seem cracking down. If they don't get it fixed, someone will get injured. Good luck!

OK- now for the plus point. Good view for sunset and good for quiet getaway for those do not like to swim, tan and other activities. Beautiful statue of Guan Yin Buddha. That's all.

Guess the management have to buck up and get it improve. You can email me if you need more information.

  • Stayed June 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ginger-tea-77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 25, 2010

Never ever dare to go for this resort. Trust me you are going ruin your precious time and money. The accommodation, service and food is really pathetic and it's worth to stay at your own home and relax rather than wasting time over there. I hope if could give any negative ratings.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gauravk2207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about KTM Resort Batam

Property: KTM Resort Batam
Address: Jl. Kolonel Soegiono | Tg. Pinggir - Sekupang, Riau Islands Province, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Batam
#18 Spa Hotel in Batam
Price Range (Based on Average Rates): $
Hotel Class:3 star — KTM Resort Batam 3*
Number of rooms: 108
Official Description (provided by the hotel):
All accommodations at KTM Resort are designed in a Balinese style and fully furnished with everything guests need for a perfect stay, including location. Retreat yourself with fresh seafood while enjoying the breathtaking views of the sea at the nearby restaurant on stilts which can accommodate up to 1,000 people. Take this opportunity to explore the iconic Kwan Im Statue towering over 23 meters high. The activities feature water sports, billiards and karaoke rooms, swimming pools, BBQ pits, mahjong, card games, and the all-time favorite - night-squid fishing. If guests are looking for a holiday destination that will keep you from the busy world and place you in quaint tranquility, then KTM Resort is the best option for you. ... more   less 
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Also Known As:
Pt. Ktm Resort - Batam Hotel Batam

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