Isabella Massage House provided a good and reliable service. Since our first enquiry which they promptly responded until our arrival in Batam. Their before and after service is excellent. You will have no worries with regards to transportation since you arrive and probably until you leave Batam. They provided transportation free of charge when you purchase their treatment. We purchased the 3 hour treatment inclusive of body scrub, body mask and aromatherapy massage. The staffs are all very friendly, unfortunately the therapists may need some training to do the treatment. Some of their facilities may need to be upgraded, such as the bed, the towels and some other amenities. Then the experience will be superb. At the end of the day, we felt quite good. Their after service follow up is very professional and commendable. They even offer to transfer us to the ferry terminal free of charge when we had utilized the entitled 2 way transfers (ferry terminal-Isabella-hotel).
We will definitely inform our friends & relatives of Isabella Massage House.
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