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“Friendly and wonderful service”
Review of Isabella Massage House - CLOSED

Isabella Massage House
Attraction details
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Friendly and wonderful service”
Reviewed October 6, 2012

Isabella Massage House provided a good and reliable service. Since our first enquiry which they promptly responded until our arrival in Batam. Their before and after service is excellent. You will have no worries with regards to transportation since you arrive and probably until you leave Batam. They provided transportation free of charge when you purchase their treatment. We purchased the 3 hour treatment inclusive of body scrub, body mask and aromatherapy massage. The staffs are all very friendly, unfortunately the therapists may need some training to do the treatment. Some of their facilities may need to be upgraded, such as the bed, the towels and some other amenities. Then the experience will be superb. At the end of the day, we felt quite good. Their after service follow up is very professional and commendable. They even offer to transfer us to the ferry terminal free of charge when we had utilized the entitled 2 way transfers (ferry terminal-Isabella-hotel).
We will definitely inform our friends & relatives of Isabella Massage House.

Visited October 2012
Thank Vivonne9979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

75 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first
Singapore, Singapore
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Great Service and Massage”
Reviewed October 4, 2012

We booked a hotel and ferry package with no transport, but Isabella took care of that. From the time we arrived at Batam till the time we depart, we never had to worry about transportations. The 10 of us had a really great time at Isabella. We took the 3 hours Body Scrub & Aroma Massage. The massessues were really professional and gave great massages.
At the end of the session, we were all pretty well satisfied. We will definately visit Isabella again, as well as recommend Isabella to our friends.

Visited September 2012
Thank Lina1312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Very good services.”
Reviewed September 30, 2012

Provided prompt follow up before and after service. Overall very good services ,the boss and staff are friendly and nice.

Thank pebblesosmall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Good as a Transport Service but not as a Spa”
Reviewed September 23, 2012

Isabella Massage House was the obvious choice when I stayed at Turi Beach Resort some time last year because it was the most apparent massage place that was more than willing to travel out to pick us up.

The place is a pretty old shophouse. The reception looks alright but you will notice it when you go into the room. The beds are creaky, the sheets look like they haven't been changed (and probably have not been).

It is really cheap though, I did a Oil Massage with Body Scrub Package (was supposed to come with ear candling but we never got it and we didn't even bother questioning why because we were too disappointed to ask for more disappointment). The massage was so-so and the Body Scrub was carried out pretty.. unprofessionally to say the least.

The nice thing about them is that they offered to send us to Dinner after the massage (Golden Prawn 933) and pick us up from our dinner venue to send us back to the resort. Am not sure what deal they make with the restaurant but we were thankful for that nonethless.

Visited October 2011
Thank yapsarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Don't be deceived by the reviews n price. Cheap doesn't mean it's good.”
Reviewed September 9, 2012

Excitingly we booked a couple spa package for 3 hours here. We were initially impressed with the pick up service from Harris beach resort. Sadly that was the only thing impressive about this spa in the heart of Nagoya hills shopping district.

Starting we were shown to couple room which was on the 5th floor. We didn't mind the stair climb. The room was decent with 2 beds n jacuzzi tub.

Massage started, the masseuse didnt get the right points. she didn't know what she was doing, just pressing here n there . I thought I was being picky as being a massage lover, this isn't my first time. I asked my gf, she also felt the massage wasn't good.

This was followed by the scrub n ear candling, again nothing special.
After this we were told to get in the milk jaccucci n shower after that. We were half naked n expected our privacy at that tim but to our horror, the massessue dressed like 2 Samsui women, never left the room. They started to clean up the beds and wet towels while we were siting in the jaccuci. We had to wait for them to finish cleaning before we showered. We couldn't wait to shower n leave. The best thing abt the spa is pick up n drop off service. At least they got something right!

Thank Colortran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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