Went during April and was very impress with the service myself and my friend got. For a 3 star hotel, the service you get is 5 star. The staff were very friendly and they go the extra miles to assist you in everyway they can. The room is clean except their pillow abit too high for my liking. If they have a swimming pool then it would be perfect!
Went again the 2nd time in June with the help of their friendly reservation manager. Their response time for email is very prompt. I was surprise when the staff can remember me for afar and comes to us with a smile.
Their Swiss Café is currently having a steak promo that comes with a glass of beer. I was impress when they provide the feedback card for you to write after your meal, they really have the initiative to read your feedback and the next day, they really improve.
Have been raving about their hotel and forward their contacts for all my friends and colleagues.
Will go back in July!
- Official Description (provided by the hotel):
- Swiss-Inn Batam are a three-star budget hotel in Batam that caters to the discerning traveler looking for good comfort and value for money—perfectly suited to your needs.We are 10 minutes from the city centre, 30 minutes from the Hang Nadim airport, and mere minutes from the ferry terminals. Our inn is enveloped in shops, offices, shopping malls and hawker centers—conveniences by the bucketload. ... more less
- Reservation Options:
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- Also Known As:
- Swiss Hotel Batam