Check in was fast, we booked 1 Deluxe & 1 Superior thru Agoda and was given Deluxe room key when we arrive at 11am. Once we entered the room on 7th floor (#723), there was a very strong mouldy smell and was shocked to see a huge wall about more than 10ft at the balcony which totally blocked the view. So can imagine the room is dark during daytime unless you on the light. We quickly called reception to request change of room and was given #618, which had a pool view without balcony. Room was huge with King size bed and come with one bolster and FREE drinks in the mini fridge which was extra thought. Thumbs up!
Hotel was just 3 mins walk to Nagoya Hill Shopping Mall and city area. Also is 10mins away from HarbourBay Ferry Terminal with many food outlets.
Buffet Breakfast is only average, as not much selection. Only the Eggs Cooking section is good.
Room Air-con - woke up by the aircon noise.
Waiting Area- Should not allow smoking in the aircon, either separate the smoking area. We can't sit there as 2 guys were smoking and its so stink.
Reception- All smile and greet guest except one lady staff that don't smile. She looks pretty but too bad she pull a long face for that 2 days when I was there.
- Official Description (provided by the hotel):
- We are fully renovated and re-branding with a NEW LOOK to serve you better. Experience the refreshing guest room enhancements at GRANDs I HOTEL. Located next to Nagoya Hill Mall, GRANDs I HOTEL is within walking distance to entertainment, local and gourmet cuisine, and shopping mall. ... more less
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- Also Known As:
- i Hotel Batam