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“Wonderful experience on the first stay” 4 of 5 stars
Review of Grand I Hotel

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Grand I Hotel
4.0 of 5 Hotel   |   Jl. Teuku Umar | Bukit Nagoya, Riau Islands Province 29432, Indonesia (Formerly I Hotel)   |  
Hotel amenities
Ranked #13 of 89 Hotels in Batam
Singapore, Singapore
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Wonderful experience on the first stay”
4 of 5 stars Reviewed February 3, 2013

We wanted to try a "town" hotel beside the fequent resorts...
First that came to mind was I hotel since its near to a mall. True enuff, the room, a superior , satisfy our needs. A hugh king bed... pillows were a bit soft though. Ask for more pillows. A clean tub and bathroom. View of the pool and city. There are over 40 channels to choose from the CRT TV ( not a flat screen ). A safe and a lazy couch is provided.

Pool - Its rather small rectangular pool... with a baby wading pool surrounding it. There is a jacuzzi . Open from 6am-10pm. Good for a nice night swim or jacuzzi.

Gym - Just beside the pool. Multiple equipments cramped inside a room. A nearby nutrition bar to refresh u is just beside the gym.

Spa - We tried the Devata spa. Took a full package and a foot reflexilogy. Well, sad to say, felt "nothing" after the spa. It was not satisfying. Skip the spa and try others.

Breakfast - Good. Normal spread of local food, the standard "egg station" , Japanese food, waffle, fruits and many more.

Nagoya Hill Mall - The mall is 10 mins walking distance thu a pathway behind the hotel. Packed with food outlets on 1st and 3rd floor. Jco doughnuts is a must. The suprmarket below is good and cheap.

Would certainly stay here again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank SupsteeL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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305 reviews from our community

Traveler rating
    75
    169
    48
    8
    5
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Singapore
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed January 27, 2013

Tis time round after soo many attempts I was damn lucky! Finally I got my wish granted. I got an adjoining rooms wif my sister. I was thankful to the friendly staff who tried her best to get the connecting room after I feedback that I requested not once but soo many times. It's just like one happy family bonding in the rooms wif King beds extra pillow and a bolster in each room to pamper your night respite; after one whole day shopping next door - Nagoya Hill Shopping mall. Breakfast was smorgasbord palatable to suits one tastebuds; replete wif rice, spaghetti, porridge, noodles, bread, croissant, assorted cakes n fruits for desserts. I promised myself I"ll be back for more - truly deeply satisfy and gratify my short n sweet vacation.

Room Tip: Get a room facing the main road above the swimming pool on higher floors
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank SingaporeCatlover88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed January 13, 2013

To say the truth, this hotel wasn't my first choice. We were looking at Harris resort and Holiday Inn but unfortunately these two hotels were all fully booked. We had no other choices left. However, I hotel was a pleasant surprise and we would definitely stay here again.

I Hotel is situated besides the largest shopping mall in Batam, Nagoya Hill Shopping Mall. It is a 5-minute walk away from the hotel.
Easily accessible to Batam Terminal, less than 15 minutes drive away.
Swimming pool and heated jacuzzi at Level 3 were opened until 10pm every night.
It is clean and big.
The trip started off with the land transfer from Batam Terminal to i Hotel. The mini bus stopped at multiple hotels (Harris, Holiday Inn and many more) before reaching i Hotel. It is a waste of our time as it took almost an hour to reach i Hotel from Batam Terminal although it is less than 15 minutes away.
Read more about batam at http://nainaigrandma.blogspot.sg/2013/01/batam-it-is-so-boring-where-got-things.html

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank NaiNaiGrandma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 28, 2012

Totally enjoyed my stay at iHotel. Why?

- Friendly staffs, attentive to my requests
- Free Mini bar food in room, with Free top-up daily
- Big and comfy room, with a King size bed
- Swimming Pool, Jacuzzi and gym!
- 1 Minute walk to Nagoya Hills Shopping center
- Good hotel security at back door, and Lifts
- Big toilet, with bathtubs
- Lots of toilet amenities
- Big cupboards and lots of electrical outlets

Room Tip: Upgrade to deluxe room for an extended room , which makes it bigger.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Yihanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 11, 2012

Positive value:

1. Near to Nagoya Hill Shopping Mall with a lot of restaurant nearby
2. Near to Harbor Bay Ferry Terminal
3. Clean and comfortable room

Negative value:

1. Service is sucks especially front desk. We request for connecting room since 3 months ago as we have 2 small kids and upon check-in, they said connection room is not available. But in fact, there are a lot of connecting room available.

Unless, you pay with public rate then you can get it but buying voucher will make you be treated as beggar. After additional top-up, we can get a room with connecting door.

The excuse given is because the room is booked by regular customer (although they have not check-in yet).

2. Breakfast in hotel restaurant is big sucks. Non-smoking table is very limited and people are happily smoking in air-conditioned room. Food finished before 10 am and at 9.00 am they said no more replenishment for food. Glass/cups not always available and foods variety is pathetic.

3. Smokey lobby, corridor and restaurant. This is a heaven for smoker. You can smoke everywhere in the hotel even in air-conditioned room.

4. Room rate is not cheap for "4 star hotel" with such quality of service. No other facilities like other 4 star hotels.

Unless you stay only for sleep and bath, you may need to consider another hotel to enjoy your trip.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank aatjitra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 10, 2012

A pretty new and reasonably priced hotel which is next to Nagoya mall. I can easily have my meals, wash hair at hair salon, do manicure & pedicure at shops at Nagoya mall. The hotel also provide free shuttle bus to various shopping mall. There is a nice swimming pool in the hotel too. Room & bathroom are spacious and very clean. Breakfast is ok, nothing special but nothing to complain about. Spa is pretty nice with comtemporary look. But massage is not cheap. You can find cheaper massage in Nagoya malls. Their massages also not very good, I end up with several bruises on my body and legs.

  • Stayed January 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank lilpixie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 9, 2012

The hotel location is very good, near to nagoya hill mall, lots of eating places.
The room is quiet big, neat, clean and tidy.
The bathroom also quiet big with a bathtub.
Free wifi in the room, just need to get the password from the receptionist.
Hotel location also near Harbour Bay ferry terminal about 5 minutes by taxi.
Staff is friendly & helpful.
Will definitely stay here again if I visit Batam.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank jhermank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand I Hotel

Property: Grand I Hotel
Address: Jl. Teuku Umar | Bukit Nagoya, Riau Islands Province 29432, Indonesia (Formerly I Hotel)
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Batam
#10 Spa Hotel in Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand I Hotel 4*
Number of rooms: 165
Official Description (provided by the hotel):
We are fully renovated and re-branding with a NEW LOOK to serve you better. Experience the refreshing guest room enhancements at GRAND I HOTEL. Located next to Nagoya Hill Mall, GRAND I HOTEL is within walking distance to entertainment, local and gourmet cuisine, and shopping mall. ... more   less 
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Also Known As:
i Hotel Batam

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