We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Contented” 5 of 5 bubbles
Review of Grand I Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Grand I Hotel
Ranked #14 of 94 Hotels in Batam
Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Contented”
5 of 5 bubbles Reviewed December 28, 2012

Totally enjoyed my stay at iHotel. Why?

- Friendly staffs, attentive to my requests
- Free Mini bar food in room, with Free top-up daily
- Big and comfy room, with a King size bed
- Swimming Pool, Jacuzzi and gym!
- 1 Minute walk to Nagoya Hills Shopping center
- Good hotel security at back door, and Lifts
- Big toilet, with bathtubs
- Lots of toilet amenities
- Big cupboards and lots of electrical outlets

Room Tip: Upgrade to deluxe room for an extended room , which makes it bigger.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Yihanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

334 reviews from our community

Traveler rating
    92
    179
    49
    8
    6
See reviews for
73
77
8
80
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Singapore, Singapore
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed December 11, 2012

Positive value:

1. Near to Nagoya Hill Shopping Mall with a lot of restaurant nearby
2. Near to Harbor Bay Ferry Terminal
3. Clean and comfortable room

Negative value:

1. Service is sucks especially front desk. We request for connecting room since 3 months ago as we have 2 small kids and upon check-in, they said connection room is not available. But in fact, there are a lot of connecting room available.

Unless, you pay with public rate then you can get it but buying voucher will make you be treated as beggar. After additional top-up, we can get a room with connecting door.

The excuse given is because the room is booked by regular customer (although they have not check-in yet).

2. Breakfast in hotel restaurant is big sucks. Non-smoking table is very limited and people are happily smoking in air-conditioned room. Food finished before 10 am and at 9.00 am they said no more replenishment for food. Glass/cups not always available and foods variety is pathetic.

3. Smokey lobby, corridor and restaurant. This is a heaven for smoker. You can smoke everywhere in the hotel even in air-conditioned room.

4. Room rate is not cheap for "4 star hotel" with such quality of service. No other facilities like other 4 star hotels.

Unless you stay only for sleep and bath, you may need to consider another hotel to enjoy your trip.

  • Stayed December 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank aatjitra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed December 10, 2012

A pretty new and reasonably priced hotel which is next to Nagoya mall. I can easily have my meals, wash hair at hair salon, do manicure & pedicure at shops at Nagoya mall. The hotel also provide free shuttle bus to various shopping mall. There is a nice swimming pool in the hotel too. Room & bathroom are spacious and very clean. Breakfast is ok, nothing special but nothing to complain about. Spa is pretty nice with comtemporary look. But massage is not cheap. You can find cheaper massage in Nagoya malls. Their massages also not very good, I end up with several bruises on my body and legs.

  • Stayed January 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank lilpixie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed November 9, 2012

The hotel location is very good, near to nagoya hill mall, lots of eating places.
The room is quiet big, neat, clean and tidy.
The bathroom also quiet big with a bathtub.
Free wifi in the room, just need to get the password from the receptionist.
Hotel location also near Harbour Bay ferry terminal about 5 minutes by taxi.
Staff is friendly & helpful.
Will definitely stay here again if I visit Batam.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jhermank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed October 31, 2012

Positives
1. Location (this is the best). There is a path way it leads to the nagoya mall just 5 min walk from hotel. Very safe.
2. The service of the staffs
3. The room was nice, neat and comfortable

Negatives
1. The Spa ( The most terrible spa I have ever been too). We took a couple aromatherapy for 90 mins. One who did for me was ok. But the other one took 3 or 4 five min breaks and was talking the whole time. I would suggest don't try it coz it is expensive but not worthy at all.

2. Expensive. The rate of the room is much expensive. I have stayed in five star hotels much cheaper than this hotel.

3. The Breakfast: The items in breakfast is very limited. There is a egg and waffle stall and we had to wait for 30 mins to get a waffle coz both stalls has been maintained by a single person.

Others
1. There is a one jacuzzi and a very small pool. You cant swim you can imagine is a big tub for 10 people. But thankfully there was not much people there for swimming.

2. The gym was nicely packed but it was not big lot of equipments was packed in a small room.

Bottom line
If you have money and you need a prime location book this hotel. But lower your expectations of this hotel for the money you paid.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Santhosh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
43 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed October 21, 2012

Clean rooms and place but gloomy lighting and decor, decent service but nothing exceptional, catering not brilliant, but nothing bad.

Not paying so not a value consideration, nothing really noteworthy in either direction. adjacent mosque, calls to prayer quite melodically and with passion.

All round nothing much to criticise or commend, like a tin of Heinz beans

Cheers
PNG

Room Tip: There seemed to be loud music from somewhere adjacent, I would ask for a quiet room away from bar or...
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank personanongrata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spring, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 12, 2012

Spent a comfortable three days at the ihotel. Only drawback was the faint lingering odor of bug spray. On the plus side, did not see one insect while there. Room was clean, staff very friendly and helpful. Short, open, well-lit walkway to Nagoya Hill Shopping Center, where there is also a Hypermart for those necessities you may have forgotten to pack for the trip.

Appreciated the security at the hotel, as I was there by myself each day while husband was at work. Got a nice scalp massage and shampoo at a spa and shopped for reasonably priced souvenirs at the mall.

Enjoyed the variety on the breakfast buffet, especially the outstanding selection of breads at the toasting station. In case the regular buffet was not enough to satisfy, there were waffles and omelets made to order.

All in all, a pleasant stay.

Room Tip: Our room faced the back courtyard which was not very attractive, so if you prefer a picturesque view...
See more room tips
  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ginger A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Batam hotels
0.9 mi away
I Hotel Baloi
I Hotel Baloi
#1 of 21 in Nagoya
4.5 of 5 bubbles 260 reviews
0.1 mi away
Nagoya Hill Hotel
Nagoya Hill Hotel
#10 of 94 in Batam
4.0 of 5 bubbles 193 reviews
0.3 mi away
Da Vienna Boutique Hotel
Show Prices
Show Prices
Show Prices
2.9 mi away
HARRIS Hotel Batam Center
0.3 mi away
Harmoni Suites Hotel
Harmoni Suites Hotel
#4 of 21 in Nagoya
4.0 of 5 bubbles 186 reviews
1.0 mi away
Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay
#1 of 6 in Batu Ampar
4.0 of 5 bubbles 540 reviews
Show Prices
Show Prices
Show Prices

Been to Grand I Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand I Hotel

Property: Grand I Hotel
Address: Jln. Teuku Umar | Bukit Nagoya, Riau Islands Province 29443, Indonesia (Formerly I Hotel)
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#5 Luxury Hotel in Batam
#11 Spa Hotel in Batam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand I Hotel 4*
Number of rooms: 165
Official Description (provided by the hotel):
We are fully renovated and re-branding with a NEW LOOK to serve you better. Experience the refreshing guest room enhancements at GRAND I HOTEL. Located next to Nagoya Hill Mall, GRAND I HOTEL is within walking distance to entertainment, local and gourmet cuisine, and shopping mall. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Orbitz, Travelocity, HotelTravel.com and Asiatravel.com Holdings so you can book your Grand I Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
i Hotel Batam

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing