Looks lovely but very run-down. Needs a major facelift to be really attractive. Of the few facilities, only the pool is satisfactory; the others are largely derelict and don't work.
Rooms are a longish, badly-lit walk up a steep hill, so only for those able-bodied. There are facilities for making hot drinks, but the resort assumes that everyone likes 3-in-1 coffee in small quantities, as only two sachets at a time are provided. No tea, no sugar, no milk, so if you want any of those things, take your own with you.
Breakfast is poor with few choices and badly cooked, with toast being available only through a single 2-slot toaster that has to be the slowest machine on the planet. There was an increasingly long and impatient queue to use it. My partner is Hindu but the Bee Hoon they served her for breakfast had beef sausage in it, so she sent it back. It's replacement had no beef sausage in it, but tasted the same as the previous plateful, so I'm sure the kitchen staff just picked the sausage out of her serving and returned it to her. Certainly, it was not freshly made. Don't they care that this is the equivalent of serving pork to a Muslim? Calls for Jihad have been made for less good reasons.
Our dinner was very nice indeed, although we did order it specially earlier in the day to be sure we got what we wanted at an acceptable price. Resort does not naturally cater for broad tastes or special dietary needs, such as no beef, no pork, no sugar, vegetarian only, allergies, etc. Not the manager's fault, though, so don't blame him or the staff - they there are very good indeed: very friendly, deal well with awkward customers and do all they can to help within the limitations imposed on them, but it appears that they're up against the owner's business policy, whatever that may be. In short, the place falls down on basic hospitality and food quality/range. If the food was good and met even basic expectations, almost all other faults could be forgiven. Direct any feedback to the Sijori Resort office at Harbourfront Centre, Singapore for the attention of the owners.
Rooms are a good size and clean but suffer from a shortage of hot water. We were initially shown to 3 rooms and changed to a 4th one the following day because of the cold water, and noisy aircon that kept us awake all night.
Our visit there was for a quick, last-minute break, bought on a Groupon deal. It included ferry both ways from Singapore and free shuttle transfer to the resort and breakfast. It did not include the seaport taxes of $20 per person at Singapore end or $7 per person at Batam end or $18 visa for me. Nor did it include the $12 each way taxi fares to go anywhere, should you want to do anything more than swim or walk in gardens. Batam is cheap: paying Singapore prices at this resort is something of a rip-off, especially given the condition of the place. Our "cheap" 3D2N stay cost S$300 before we'd even bought anything other than food, bed and transport. There are much better places for the money, but I hope the owners put Sijori in proper order and give proper service to its customers, rather than simply taking money from them while giving relatively little in return. It's a nice place with real potential that's not being realised.
- Official Description (provided by the hotel):
- Sijori Resort Batam is south of Singapore and just 40 mins ferry ride from Harbour Front Ferry Terminal. It has 30 guestrooms, a spa sanctuary, 24-bay golf driving range, swimming pool, fishing pond, restaurant, function rooms, karaoke room and archery built on approximately 4.5 hectares of land. ... more less
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- Also Known As:
- Sijori Resort Batam Hotel Batam