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“Nice Hotel”

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Garden Palace Hotel
Ranked #44 of 138 Hotels in Surabaya
Reviewed October 11, 2013

Nice hotel in the centre of the town, everything is in walking distance. Large rooms, everything is there. Small point was the breakfast, for Western people the bread was not tasty, old and the cheese was less. Friendly staff everywhere in the hotel.

  • Stayed: October 2013, traveled with friends
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Thank Graham186273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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117 - 123 of 290 reviews

Reviewed October 1, 2013 via mobile

Rooms in this hotel are outdated , old carpet old furniture and bathroom look like somebody died in there .. Other then that it's a beautiful hotel with extremely friendly and helpful staff , newly renovated breakfast area and locAtion super ! Too bad there is no swimming pool

  • Stayed: May 2013
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Thank PKTVI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013

staying here for business trip, surprise with spacious room. breakfast nice, room clean and tidy.
7mins walk to shopping center and center of surabaya crowd.
minus: my room in 8th floor, still can hear sound and music from bar inside hotel area, sound from street also can be heard, need improvement on windows.

Room Tip: ask for higher level
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  • Stayed: September 2013, traveled on business
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Thank okie_baik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

I stayed for a night in japanesse thematic room. I could say that this hotel quite success to create japanesse atmosphere in its bedroom, unfortunately the bathroom is so standard. No japanesse thing at all. I didn't sleep well during my stay. The room is not soundproof. I could hear noisy sound from the hallway. The location of this hotel is so perfect! Right in the center of surabaya city, near from city hall, zangrandi ice cream, grand city mall and tunjungan area.
The breakfast was good with various kind of food. The service also good and warm. However, i will back to this hotel and try another thematic rooms.

  • Stayed: August 2013, traveled with family
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Thank miarara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

I stay for 3days 2 night, Really enjoy it, I would like to come again to Garden Palace Hotel. Convinience stay, great food, i'd chocolatic from room service menu. Near from mall, so i could go to shoping by walk. Over all so amazing hotel.

Stayed: March 2013, traveled on business
1  Thank Arya N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

Good and well maintained hotel located at the heart of the city makes this hotel a preferred one for many tourist. Surabaya Plaza and Grand City Mall is just within walking distance. Rooms are clean and spacious. Service is excellent and staff are very friendly. Breakfast was ok even though not many choices. Would not hesitate to stay here again!

Room Tip: Choose a higher floor so you can have a good view of the city at night.
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  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank poppyjaneipoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

The best about the hotel is the LOCATION. It is located in the middle of the city and very easy to go around. The breakfast is in abundance and delivers the job. However, if you are expecting a hotel with good internet (WIFI) in your room, please look elsewhere. The room is comfortable and the bed is cozy. Hot water and AC are reliable. The service is just so-so, but the Receptionist during our check-out time was exceptionally warm. Would I stay again here, YES... for the location.

Stayed: August 2013, traveled as a couple
Thank Loneshopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Garden Palace Hotel

Address: Jl. Yos Sudarso no. 11, Surabaya 60271, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Surabaya
#22 Spa Hotel in Surabaya
#23 Luxury Hotel in Surabaya
Price Range: $35 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden Palace Hotel 4*
Number of rooms: 360
Official Description (provided by the hotel):
Contemporary High-rise Hotel located in city center. Garden Palace is 4stars hotel whom located on the heart of Surabaya; near Mall, Shopping centre, Business building, Entertaiment district, Historycal building of Surabaya. We have 379 rooms including New Standard, Superior, Suite & also have Deluxe Theme Premium room; Japanese, Roman, Oriental(new renovation) & Nusantara.Our Facilities including : Courtesy Rooms, Business Centre, Clark Hatch Fitness Centre, Drug Store, Musholla, Claudia Rent Car, Hotel Taxi,.There are 6 restaurant : Ming Court Chinese Restaurant, Nishiki Shabu House, Green House Kitchen Bistro, Vista Bake & Bistro, Curabhaya Lounge, and Cat's Pajamas. We also Have many kinds of meeting rooms for your bussiness, party, wedding & another your memorable event, we have 4 kind of meeting room as follow : Caesar Palace Ballroom, Crystal Mainhall & Crystal Plaza, Regency Mainhall & Regency Plaza, Borobudur Room, Nishiki Room. ... more   less 
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Also Known As:
Garden Palace Hotel Surabaya, Java

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