This was my first experience sleeping in this budget hotel. I slept for 2 nights in room 310. Pros: friendly staffs, efficient check in, low price, relatively new building, clean room with comfortable bed, non smoking rooms, free 2 bottles of mineral water, medium size new led tv, free wifi internet connection with good speed, free flow tea and coffee at the lobby, near delta plaza (around 10 minutes walk) and local restaurants, breakfast area in every floors sowe can take our breakfast near from our rooms, the breakfast taste was good. Cons: budget hotel so do not expect too much, small shower room, a room with no window. In general I have no serious problem with this hotel, but my good perception of this hotel was ruined at the second night. At 11.30 PM some guests who stayed in the rooms beside me were starting chatting noisily at the alley. At 4.30AM early in the morning the started making noise again. They yell, come in and out of their room and take a breakfast very early at 05.30 AM still with their annoying noise.
Inputs for this hotel management: you must put "QUIET PLEASE" (Harap Tenang) in the alley and near elevators doors. if their alot of guests in a group better you give them in box breakfast and ask their group coordinator to share the foods to their rooms and they can take their breakfast in their rooms, so they will not annoy another hotel guests. You must makes a commitment with group coordinator to keep his / her member in quiet. I think "quiet" and good image are important for your hotel because lots of your hotel's guest are not only locals but foreigns too.
At the first time I like to gift 4 points for this hotel. After this noisy accident, I decided to give only 1 point for this hotel. :(. Hope this hotel will getting better in my next visit.
- Official Description (provided by the hotel):
- A SMART HOTEL WITH STANDARD SERVICE AS A TWO STARS PLUS HOTEL ... more less
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- Also Known As:
- Hotel 88 Embong Kenongo Surabaya, Java