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“Artistic Lobby but Room is Very Small”
Review of Artotel Surabaya

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Artotel Surabaya
Ranked #9 of 135 Hotels in Surabaya
Certificate of Excellence
Reviewed August 15, 2013

This is a budget hotel and suitable for people traveling for business or young couple who will not stay all day long in the room.

Looks like apartment but with tasteful interior.

Breakfast is standard and can be improved.

The annoying part is the water pressure from the shower is not enough.

  • Stayed: August 2013, traveled with family
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6  Thank Shirley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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273 - 279 of 487 reviews

Reviewed August 9, 2013

This is our first time in this hotel We found it by searching in website and choose it because of reasonable price and nice decorated. We r very happy to stay there and hope to come back soon
One of my friend hd forgot diamond earing and jade ring value around 3,000 us $ in his room
and just remember after 3 hrs. check out
But he got it back !!! hotel kept and waiting for him !!!

  • Stayed: July 2013, traveled with friends
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5  Thank tee2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2013

I stayed at this hotel for only 1 day and I loved it! The lobby was attractive with nice decorations, unique chairs and sofas. The check in process was easy and quick. The bedroom is small but beautiful. It has a comfy bed, flat screen TV, nice bathroom with a shower, but the problem is the WiFi.... The speed was really slow from my room, and I had to restart my device over and over again in order to connect with the server. But if you go to the lobby, the connection is wonderful. The bfast is good and they also serve ice cream. Yummy ! You should try the small pudding that served in a tiny glass, it is so delicious. There is a convenience store next door that open for 24hrs.

  • Stayed: August 2013, traveled with family
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6  Thank sheepo14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2013

Although the room is pretty small but this hotel has a comfy bed, the breakfast is also good and the staff is so nice.
The only problem that I got in here is only you can hear some noise from outside and corridor, I think they can provide soundproof room. But overall this place is pretty good.

Try their monster sandwich it's so good

Stayed: July 2013, traveled on business
4  Thank Christzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

I stayed for only 1 night at Artotel, the hotel looks artistic from the outside and also the interior. The lobby is very attractive with some paintings and sculpture and some unique stuffs for souvenirs. The check in process was quick and easy. The bedroom is quite spacious for a business traveler. Everything works properly except the noise from other room/corridor was so disturbing. I'm not sure whether there were construction going on or what. I believe they could improve it by adding some insulation, as I can hear door banging, people chatting, kids crying etc. Also the noise from outside through the window. I think the glass should be thicker or using some good sealant to prevent the noise.

Breakfast is very nice for a small hotel, they have extensive variations such as bread station, porridge station, main dishes, juices and cereals, fruits, cold cuts. I like the breakfast very much.

I would recommend this hotel for a short stay, business or holidays. Located near the city center and it's not so crowded.

Room Tip: Perhaps try 6th floor to avoid noise?
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  • Stayed: July 2013, traveled on business
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4  Thank Kiki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

Urban hotel, located nearby the city, but need time to reach because we should turn around on the traffic roundabout. Clean, staff is always nice, breakfast is excellent. I like the style, room also spacious. Their bar is opened for 24hrs, that is also a plus.

  • Stayed: May 2013, traveled on business
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4  Thank ritzcan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2013

Stayed here for three nights during my conference. The name of hotel tells you everything, it is an art hotel, boutique style, yet very comfortable surrounding. The hotel was in the city center in the tree lined boulevard. Some coffee shops and resto around walking distance. The lobby was very arty, full of scupture and the rooms have their own design. The room size depend on how big you need the size. They have 4 room size to be chosen. The wall is thin and the noise insulation is not working hence you can listen the guest staying next room talking,especially in the bathroom. Traffic noise is loud and you can avoid it by choosing the room with number X01 to X10 because this rooms are facing a small road with residential area. Breakfast is quite good with adequate choices. The wifi is free and strong. Water power especially the shower is very weak and it is a shame. There are more than 25 TV channels in room. As this hotel located in residential area, then looking for taxi is a big problem, it is hardly to find a taxi passing by, but you can ask the concierge to make a booking.

Room Tip: Choose the room which is facing the small road, usually the room number is x01 to x10, room with num...
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  • Stayed: July 2013, traveled on business
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4  Thank HARTONO T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Artotel Surabaya

Address: Jl. Dr Soetomo 79-81, Surabaya 60264, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa
Hotel Style:
#6 Spa Hotel in Surabaya
#7 Business Hotel in Surabaya
#13 Best Value Hotel in Surabaya
Price Range: $28 - $38 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Artotel Surabaya 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
The brand of Artotel is about building a new category in the hospitality industry through a mix of efficiency, simplicity, creativity and an art experience, for business travelers with sophisticated contemporary life style.Collaborating with rising young talented Indonesian contemporary artist & an art galleries, Artotel strives to enhance guest experience & promote the Indonesian Contemporary art to the world.Located in downtown Surabaya, Artotel Surabaya is a perfect place to find a serenity in city rush. A special place for you to indulge your own passion in art. An art inspired hotel is a no frills a accomodation providing best quality basic hotel amenities, where guests can indulge in an ARTISTIC experience. ... more   less 
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Also Known As:
Artotel Surabaya Java

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