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“Pop decors in the lushest part of Surabaya”
Review of Artotel Surabaya

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Artotel Surabaya
Ranked #5 of 134 Hotels in Surabaya
Certificate of Excellence
Jakarta
Level Contributor
81 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Pop decors in the lushest part of Surabaya”
Reviewed February 18, 2013

Okay, first of all the location is just great. In the middle of everything, many good restaurants around. It's also the part of Surabaya which I liked the most with lots of tall shady trees lining up the roads around the area.
Check in was easy and pleasant. Front office staffs were really hospitable.
The room had a pop mural on the back wall, and it gave a fun and playful feeling. Something that would excite solo business travelers, or young couples. The mattress was great and I was very satisfied with the quality given for the price. But also maybe because it is still a new property.
When I returned from work on the evening, there was live music at the lobby directly in front of the elevators, the guests were age 18 to 22. It was a bit loud to have at the lobby, but I realized it was also Valentine's day. So I'm not sure if it's a regular thing to have at the lobby or not.
Breakfast was delightful. Choices maybe limited, but everything seemed to be prepared carefully and in line with the whole pop-modern concept of the hotel.
I would suggest this hotel for young travelers, solo business travelers (not in groups), or young couples.

Room Tip: alleys are not air-conditioned, not carpeted. Sounds or music can echo easily.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Regawa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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413 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Shah Alam, Malaysia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 11, 2013

Stayed there for two night on our three day in Surabaya . When i reach at lobby i see soo many artworks and soo Beautiful. I found there's also art for sale. I was happy because it's really matched with my soul, Art and me can't be separated. It's very suprised me when i see soo colourful decorated door and room wallpaper. The cafe is good and server delicious food :)
I found elephant toys here and i buy it..

Room Tip: It's near to the city and very suite to all travelers who want budget hotel.
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Elefunz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 7, 2013

An artsy and minimalist hotel .. the room was clean, simple, and nice. The service was good, nice officers. The food was delicious, i was hard to find a glass for juice and water, because i don't want a mug for juice, IMO, mug or cup is for coffee or tea.

After all, Artotel was a nice hotel for one or two days stay.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank bcpermata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 5, 2013

Stayed there for one night on our third day in Surabaya – recommended by the hotel booking service at the airport who said it would be appealing to younger guests.

Beautiful lobby with some of the art displayed there for sale. I was surprised + glad that we could get 50% discount on food with my student card. A la carte choices at Roca are awesome and it also seems to be a hangout place not only for hotel guests which is great and they had a band performing in the evening.

The only thing I wish the hotel could have a look at is having stable wifi for smartphone use in guest rooms.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank obelism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuta, Indonesia
Level Contributor
139 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 9, 2013

Stayed in this hotel last December.
All I can say is : Great!

Service : From the reception til the cafe crew, They put smile and heart on everything they doing. The nice reception lady helped me to print my flight ticket for free, still with a good smile to do it. Which I really appreciated.

Room : Superb, Comfy bed, Great choices of TV channel, Large window with city view, little touch of art here and there. Even the room door is artsy :)

Cafe : Good and large breakfast menu. I tried the dinner once, and it's nice.

There is a minimart on the 1st floor.
Just give them a call, they'll deliver the items you need to your room.

I'll be back... :)

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
7 Thank Riiiiiiich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtotelSurabaya, Manager at Artotel Surabaya, responded to this review, January 14, 2013
Dear Richard,

Thank you for your choosing Artotel Surabaya as your accomodation during your stay at Surabaya. We do appreciate with your comment in Trip Advisor.
We are waiting for your next coming at Artotel SUrabaya & hopefully you will have an ARTmazing stay again here.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 27, 2012 via mobile

I love this hotel, it's very affordable and the service were really good. The receptionist is very friendly, the room is clean, the hotel is quiet makes it easy to get a rest.

The location is pretty much in the centre of Surabaya. Near couple malls such as TP and Sutos.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kendari, Indonesia
Level Contributor
339 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed December 11, 2012

young , artistic , freedom , clean , nice staff , great location , nice room , crazy idea and concept .

really really love to stayed in here , even i only spent 6 hours in there . very very nice newly hotel !

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ruffiole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Artotel Surabaya

Property: Artotel Surabaya
Address: Jl. Dr Soetomo 79-81, Surabaya 60264, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa
Hotel Style:
#4 Best Value Hotel in Surabaya
#4 Spa Hotel in Surabaya
#7 Business Hotel in Surabaya
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Artotel Surabaya 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
The brand of Artotel is about building a new category in the hospitality industry through a mix of efficiency, simplicity, creativity and an art experience, for business travelers with sophisticated contemporary life style.Collaborating with rising young talented Indonesian contemporary artist & an art galleries, Artotel strives to enhance guest experience & promote the Indonesian Contemporary art to the world.Located in downtown Surabaya, Artotel Surabaya is a perfect place to find a serenity in city rush. A special place for you to indulge your own passion in art. An art inspired hotel is a no frills a accomodation providing best quality basic hotel amenities, where guests can indulge in an ARTISTIC experience. ... more   less 
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Also Known As:
Artotel Surabaya Java

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