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“Central location & well-organised”

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Horison Suites Surabaya
Ranked #58 of 139 Hotels in Surabaya
Reviewed June 1, 2013

The hotel is located at the centre of Surabaya, with many malls adjacent and nearby. Very convenient to dine and shop nearby. The hotel staff is professional, friendly and well-trained. They also responded fairly fast to my enquiry on the air con. The rooms are clean and tidy. The rooms are also large and comfortable. The WIFI is supposedly available only at the ground floor reception, lobby, cafe and restaurant; but I have detected signals from my rooms on the 2nd and 3rd floors. The breakfast buffet is also varied and most delicious. I would recommend this hotel to anyone.

  • Stayed: May 2013, traveled with friends
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Thank twcsingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 - 69 of 217 reviews

Reviewed April 9, 2013

For requesting Non Smoking Room we have heard it plenty of time, but Non Smoking Hotel meaning entire hotel is Non Smoking is very different as Surabaya Plaza Hotel. And this is their selling point. So from entering the lobby and the room there is no trace of foul smell of smoke from tobbaco (cigar). And how if someone still dare to smoke on this hotel, well they will get big charge if hotel know it. So, hotel really strict adhere for the non smoking policy.

Location is good, in the central of Surabaya city, infact Surabaya Plaza mall is in a walking distance which is provided with shops, department store and a restaurant and plenty option of small cafee to choose. Also by taxi visitor can reach centre of town easily. However room seem like outdated (even it's free from smoke smeell) and swimming pool area is on the different part not in hotel area (in walking distance). Food in restaurant is average, but they provide special famous fried rice which is very hot/spice called 'Nasi Goreng Jancuk' . Dare to try it...??

Conclusion : Hotel is good for visitor, i.e family with kids, older people which is want to be in non smoking location. Location is a plus because in the middle of the city. But area is not good because in the busy street may affect sleep quality

Room Tip: If you dont problem Choose room on the corner side it's the biggest for the same rate
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  • Stayed: March 2013, traveled with family
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Thank 4nn4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2013

I have stayed here many times and just recently I stayed there again, but this time around I experienced the new room category.

Since I am a regular so check-in was a breeze. I was excited when I entered the room, the design is so bright and fresh, totally different with their old rooms. It embraces light colored wallpaper and some new decor have been added too.

There is now a sofa aside of working table and another table with mirror, I guess the sofa is not necessary as it makes the room look small, there is already a set of sofa in the foyer though.

They demolish the old bathroom setting, yes, they took out the closed bath tube and installed standing rain shower with separate toilet bowl. Separate washbasin is set at the other side, plus now they put a see-through glass, of course with the blinder curtain :). The hair-dryer is put a little out of reach on the right side of the mirror, too high I guess.

I wonder why they don't put safe deposit box inside the room now, as they had to change the setting and decor anyway. WiFi is already available in this type of room so it adds the value

I heard that they still have handful of this type ready and few more are expected to be ready soon. This is really good move as there are more competition coming in town

Breakfast is so so, nothing changed and I think they have been serving this set buffet for quite sometimes, probably they need to work out a new set buffet menu. I have read also here that some rather negative comments on the menu served. Not the quality though but for long staying guests or their frequent visitors, I think they deserve different set after a while :)

All in all, this New Plaza Suite room is worth trying.

  • Stayed: March 2013, traveled with family
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Thank Kongco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2013

Every traveling in Surabaya I always stay in that hotel because the location in central town, so I can reach my target places effectively. The room so big and clean, and for food there are fried rice, called " Nasi Goreng Jancok" it's jargon, the fried rice so big portion and very spicy, if you don't like spicy don't try, it's hot! My favorite place is Book Store, because for several traveling I found great book there. Shopping Mall near hotel, just walking and there are many choices you can buy, but nothing special. Happy traveling and happy shopping!

Room Tip: If prefer the big room there is in 7 floor.
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  • Stayed: April 2012, traveled on business
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Thank Triningsih W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013

the first time this hotel opened, it was called raddison. now its called surabaya plaza. it was a 4 star hotel and still is. the standards are still the same. the room are very nice. also located nest to a shopping mall and one of the biggest nightclub in town. for those singles just looking for a good time... this is an ideal hotel for you.

Room Tip: ask for the rooms facing the main road corner room is its so much bigger at the same price.
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  • Stayed: October 2012, traveled as a couple
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Thank James Timothy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2013

This is a non-smoking hotel, We stayed in a Business Suite, room was very clean & recently refurbished, no bath tub, only shower/wet room, lovely rain-shower plus jet shower. We stayed over 2 weeks and were very pleased with our stay. All the staff were very friendly & helpful. The hotel is very centrally located, very convenient with Surabaya Plaza just next to it. TV was good, plenty different channels. A pity the pool was still under reconstruction during our stay. It is a pity they didn't have Wi-Fi in the rooms, only in the lobby, also no in room safe. There was very little selection for Western breakfast. We would go back again.

Room Tip: Ask for a refurbished room.
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  • Stayed: January 2013, traveled as a couple
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Thank Jentze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2013 via mobile

I stayed there for 3 nights, the location is good because just next plaza surabaya or delta mall. The room I have is big but not much tv channel. I was bit disappointed to stay while pool is under construction. Far away from the beach and surabaya is popular with hot and very humid, without pool I feel regret. Yes this is hotel for non smoking, u can't smoke inside the hotel either lobby, restaurant or room or corridor. Good for people who want to try stop smoking or less smoking.

  • Stayed: January 2013
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Thank Jodhy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Horison Suites Surabaya

Address: Plaza Boulevard Jln. Pemuda 31-37, Surabaya 60271, Indonesia (Formerly Surabaya Suites Hotel/Surabaya Plaza Hotel)
Location: Indonesia > Java > East Java > Surabaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Luxury Hotel in Surabaya
#33 Spa Hotel in Surabaya
Price Range: $30 - $47 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Horison Suites Surabaya 4*
Number of rooms: 231
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Also Known As:
Horison Suites Surabaya Java

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