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“Non smoking hotel and book store”

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Horison Suites Surabaya
Ranked #47 of 134 Hotels in Surabaya
Jakarta, Jakarta Raya, Indonesia
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Non smoking hotel and book store”
Reviewed March 23, 2013

Every traveling in Surabaya I always stay in that hotel because the location in central town, so I can reach my target places effectively. The room so big and clean, and for food there are fried rice, called " Nasi Goreng Jancok" it's jargon, the fried rice so big portion and very spicy, if you don't like spicy don't try, it's hot! My favorite place is Book Store, because for several traveling I found great book there. Shopping Mall near hotel, just walking and there are many choices you can buy, but nothing special. Happy traveling and happy shopping!

Room Tip: If prefer the big room there is in 7 floor.
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  • Stayed April 2012, traveled on business
    • Value
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Helpful?
Thank Triningsih W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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210 reviews from our community

Traveler rating
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    93
    64
    18
    5
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40
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90
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Surabaya, Indonesia
Level 5 Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed March 11, 2013

the first time this hotel opened, it was called raddison. now its called surabaya plaza. it was a 4 star hotel and still is. the standards are still the same. the room are very nice. also located nest to a shopping mall and one of the biggest nightclub in town. for those singles just looking for a good time... this is an ideal hotel for you.

Room Tip: ask for the rooms facing the main road corner room is its so much bigger at the same price.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank James Timothy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arklow, Ireland
Level 4 Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 13, 2013

This is a non-smoking hotel, We stayed in a Business Suite, room was very clean & recently refurbished, no bath tub, only shower/wet room, lovely rain-shower plus jet shower. We stayed over 2 weeks and were very pleased with our stay. All the staff were very friendly & helpful. The hotel is very centrally located, very convenient with Surabaya Plaza just next to it. TV was good, plenty different channels. A pity the pool was still under reconstruction during our stay. It is a pity they didn't have Wi-Fi in the rooms, only in the lobby, also no in room safe. There was very little selection for Western breakfast. We would go back again.

Room Tip: Ask for a refurbished room.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Jentze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandung
Level 4 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 7, 2013 via mobile

I stayed there for 3 nights, the location is good because just next plaza surabaya or delta mall. The room I have is big but not much tv channel. I was bit disappointed to stay while pool is under construction. Far away from the beach and surabaya is popular with hot and very humid, without pool I feel regret. Yes this is hotel for non smoking, u can't smoke inside the hotel either lobby, restaurant or room or corridor. Good for people who want to try stop smoking or less smoking.

  • Stayed January 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jodhy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surabaya, Indonesia
Level 6 Contributor
134 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed December 30, 2012

Even I am residing in town but I stayed at hotels sometimes on weekend for a short getaway. The location is just great, Plaza Surabaya (not the best one though) is just few steps away. WTC is across the road too and Grand City Mall (new one) is also within walking distance - if only you dare to walk across battling the traffic.

Rooms are spacious and they just changed their TV set which looks better now. What I dislike is their bathroom :) so quirky designed which compelled us to step to get into the wall covered bath tube. It would be little tricky for elderly people. The shower also need more regular check, as what always happen with an old hotel, it can't spray evenly.

They have two restaurants, the breakfast is nothing extraordinary. Mostly local food, tastes alright and since I'm local so it is not an issue.

Swimming-pool is not in the same building but just in next building.

The parking is an issue as they have only limited space next to the building. I had no problem though but when hotel is running full I am sure they will face some problems

Hope they upgrade some of the facilities real soon.

  • Stayed November 2012, traveled with family
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Helpful?
Thank Kongco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Level 6 Contributor
72 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed December 24, 2012

This hotel was inseparable with Plaza Surabaya mall, definitely it was inside of a huge integrated complex of mall, hotel and parking lot. Unfortunately, the pool was under renovation during my stay there.
In front of the hotel there was a World Trade Center mall which sells various cellular phones and gadget only (similar to ITC Roxy mall in Jakarta).

The room is huge, very spacious and I got Junior Suite. It was clean, all facilities well-functioned and I have no complaints about it. The only minuses were:
1. the kettle, which made the water turned-out into milky white when it got boiled.
2. poor wifi signal in your room, so you have to go to the lobby to have internet access.

Not quite far from the hotel (5 minutes walking distance), you can visit Pasopati submarine monument and the entrance ticket is is only IDR 5000. From here, you can learn the experience of the marines wondering how they lived during the war.

Don't forget to try their specialty food namely Nasi Goreng Jancuk, very hot and spicy, please prepare your stomachache medicine after you eat it.

  • Stayed December 2012, traveled with friends
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Helpful?
1 Thank prastinho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Level 5 Contributor
68 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed December 11, 2012

On first entering this hotel on arrival late at night we thought we had chosen well. We soon found out that appearances,which were nice, were an illusion. Neither my wife nor I could sleep because of a loud humming noise in our seventh floor room. By two a.m. My wife phoned reception to complain, so we were moved to another room on the sixth floor which also suffered from the same unrelenting noise. We were moved again to a room on the second floor which proved better. Alas, we were wakened early at 6a.m. by the very busy street, with cars and motorbikes honking their horns. The early noise we discovered was down to a "water system", at least that is what the porter who moved us about told us, and he said sheepishly that complaints were common. The rooms we were in had been tarted up quite recently but were not up to international standards and were quite dirty (especially the bathrooms). The breakfast is also very limited, being mainly Indonesian fare which usually doesn't suit westerners. I love Indonesian food, just not in the morning for breaky. The bar is also in the huge atrium which doesn't lend itself to a cosy chat with your fellow travellers which seem to boycott the place en masse. In summary: helpful,pleasant staff. Noisy,dirty toilets. In general, not up to scratch!

Room Tip: Higher the floor,higher noise level.
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  • Stayed December 2012, traveled as a couple
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Helpful?
Thank Hanuman-Haa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Horison Suites Surabaya

Property: Horison Suites Surabaya
Address: Plaza Boulevard Jln. Pemuda 31-37, Surabaya 60271, Indonesia (Formerly Surabaya Suites Hotel/Surabaya Plaza Hotel)
Location: Indonesia > Java > East Java > Surabaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Spa Hotel in Surabaya
#24 Luxury Hotel in Surabaya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Horison Suites Surabaya 4*
Number of rooms: 231
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Also Known As:
Horison Suites Surabaya Java

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