Somerset Hotel in Surabaya City make me comfortable during my stay at the hotel. Starting from check in, stay and check out.
Warm welcome and helpful from the staff during check in help me to go out fast to catch up my activity. Only minor problem when I ask to extend my stay, and this is not their fault, they allow me to take a rest at the room while waiting for confirmation for extend. The room service staff also help me to choose my vegetarian menu. Talking about menu, the main course is delicious, the dessert named Es Cendol (Indonesian traditional ice cendol with Sago Mutiara, coconut milk and palm sugar) also nice, but the vegetable spring roll is not so satisfying to my taste, but I have to wait more than 45 minutes before the menu served. The room is clean and well managed, the only problem for me is that there is not jet shower.
Over all I satisfied during my stay at the hotel.More