we were booked in this hotel by a friend who invited us to a wedding in Surabaya. The check in and the service is relatively good, quite attentive and prompt. The cleanliness is really terrible. The room carpet is dirty and so dated with so many spots. The pillow cases are dirty with the area around the head is of darker color, the pillow case might have been used for years and was not properly laundered. The bathroom is another area with the bathroom fixtures are so thick from years of not being polished. The shower area is so narrow that I have to stand side way in order to fit in, with molds in tiles. I have never stayed in a hotel this dirty. I was thinking of checking out right away but it was past midnight so gotta to bear it.....
- Official Description (provided by the hotel):
- Verwood Hotel & Serviced Residence is managed by Reveur Hospitality. Strategically nestled in prime city locations, Verwood Hotel offers a seamless blend of comfort and convenience, showcasing contemporary decor and modern amenities. Its friendly services are delightfully infused with local culture. Savvy executives who enjoy good living will embrace the location and facilities of our residence. ... more less
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- Also Known As:
- Somerset Surabaya Hotel And Serviced Residence
- Somerset Hotel Surabaya
- Verwood Hotel And Serviced Residence Surabaya, Java