Stayed for one night and saw some cabin crew checking in so would think it would be a decent enough hotel. However, also because of the crew group checking in, service was slower than expected despite being a Marriot Club member.
Room wise is spacious though it looks dated in need for renovation. The hotel is located near some malls so finding food is not a problem. However due only an overnight stay, we decided to just eat at the hotel which has a few restaurants.
Overall, I would consider this a good business class hotel but perhaps because of the general local atmosphere, there is no clear segmentation of smoking and non smoking area which makes the hotel pretty smoky at various spots in the hotel.
- Official Description (provided by the hotel):
- An extraordinary oasis of calm and refinement, the 5-star JW Marriott Hotel Surabaya in Indonesia exudes the sophistication and intuitive service expected from the finest luxury hotel in Surabaya. Set in the heart of the burgeoning business and shopping district, guests will find spacious East Java Indonesia accommodations featuring exquisite European decor, marble baths, and sublime luxury bedding. Dining at the JW Marriott Hotel Surabaya is a culinary journey, with international sensations tempting guests at our Pavilion Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant, and the acclaimed Vis a Vis French Restaurant. ... more less
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- Also Known As:
- Marriott Surabaya
- Jw Marriott Surabaya
- Surabaya Marriott
- JW Marriott Hotel Surabaya Java