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Reviewed October 2, 2010

Shangri La is probably the best hotel in town and service from the moment you pull up to the door is excellent (in fact it does feel a little over the top ). Excellent swimming pool with a poolside bar and plenty of seating. Main restaurant offers an evening buffet with a barbeque on 2 nights of the week but there are other eating options at onsite restaurant with Chinese and Italian . plentiful and is served in the main restaurant . All in all a very comfortable stay.

Date of stay: September 2010
Trip type: Traveled on business
1  Thank PQrev
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2010

The Shangri-la is a beautiful hotel with the very best staff. Every person in the hotel remembers your name, its amazing. The rooms are comfortable and clean. The hotel restaurants are very nice as well.

Date of stay: August 2010
  • Trip type: Traveled on business
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Thank dmarkstravels
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2010

Really love this hotel.
Staffs are very helpful and friendly. The bed is Super Comfy! Very comfortable. Stayed there for 2 nights for friends' wedding and doesn't feel like going home. I love the bed SERIOUSLY!!

Date of stay: June 2010
  • Trip type: Traveled with friends
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Thank puteri_84
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2010

Shangri La Hotel Surabaya is too excellent to be described.

Date of stay: November 2009
  • Trip type: Traveled on business
    • Value
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Thank tnt_bt
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2010

Do not forget to create a Golden Circle membership card...
As a long stay guest you will receive a lot of amazing offers...

Date of stay: May 2008
Trip type: Traveled on business
Thank MacBrite
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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