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Arcadia Surabaya Hotel
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Reviews (295)
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74 - 79 of 295 reviews
Reviewed January 30, 2014

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Harimurti W, General Manager at Arcadia Surabaya Hotel, responded to this reviewResponded May 7, 2014

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Reviewed January 7, 2014

I booked this hotel from agoda. The rates way cheaper compared to walk in. Room was ok. They have cable TV and wifi in the room. Location wise not so. There's nowhere for you to walk around past 8pm. Staffs are great and very helpful.

  • Stayed: December 2013, traveled solo
    • Value
    • Location
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1  Thank Xanthus_A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harimurti W, General Manager at Arcadia Surabaya Hotel, responded to this reviewResponded May 7, 2014

Dear Reviewer,

Thank you for your time to share your nice experience during your stay in ibis Surabaya Rajawali. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

For your information that we have shuttle bus to Tunjungan Plaza for about 15 minutes. The time reservation depend on request from the guest.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one


Kind Regards,

Harimurti Wibowo
General manager

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Reviewed January 2, 2014

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Harimurti W, General Manager at Arcadia Surabaya Hotel, responded to this reviewResponded May 7, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 22, 2013

Ibis, Indonesia, Surabaya.

Remains appropriate, and is known as the Group of Hotels Ibis other hand configuration and equipment, services and prices, located near a fast food restaurant.
Good and helpful staff and a good breakfast restaurant offers a range of items and is located on the second floor overlooking the lobby.

Stayed: December 2013, traveled solo
Thank Person_tourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2013

like your location. room is always clean although old. hates because got connected door in my room.
love the massage. food is acceptable. price is affordable. service is friendly. overall is averages.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Holy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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