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“Very good hotel in Surabaya”
Review of Wyndham Surabaya

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Wyndham Surabaya
Ranked #44 of 134 Hotels in Surabaya
Seattle
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Very good hotel in Surabaya”
Reviewed February 11, 2013

I recently spent several days at the Meritus hotel and had a very enjoyable stay. The staff were extremely friendly and attentive, and the accommodations were very modern and comfortable. The location is convenient and central, making it a good base in Surabaya.

The food, both at breakfast and via room service was quite tasty.

The only reason I gave this hotel 4 stars instead of 5 was that I didn't have wifi in my room. Other than that, everything about this hotel was great and I highly recommend it.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Chris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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503 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
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Indonesia
Level 6 Contributor
278 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed January 4, 2013

Stay for one night at this hotel and the room is very big with modern decor. It's actually an old hotel that being renovated and rebrand as Meritus. Even though it's only less than a year, I saw some poor housekeeping particularly in bathroom where there is already some molds in shower area. The bed is very comfy and big. Breakfast is average five star hotel in Surabaya. Price is similar to other 5 star hotel in Surabaya.

  • Stayed December 2012, traveled on business
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Helpful?
Thank ucartech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 4 Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 26, 2012

For Surabaya, which I go very often for business, this is on my list of my selections (if room available). The hotel is new, opened for about a year, and offers a serious competition to the Marriott Hotel which is just down the road. It is conveniently located near Tunjungan Shopping Centre (or Sogo shopping complex), and is near many restaurants including McDonalds!

The room has all the standard amenities and is quite spacious, you get a bath tub as well as a separate shower. The in-room bar is free as well as Internet access which is essential nowadays. One gets the usual local TV channels, as well as some foreign channels such as CNN, Bloomberg, Discovery, NatGeo, HBO, etc. plus some children channels. A good size in-room safe is also available. There is a small swimming pool and spa/massage facility available.

There is, however, no luggage tray for one to put the suitcase, so the suitcase sits on the floor.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ant Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surabaya, Indonesia
Level 5 Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed December 22, 2012

I stayed with a friend in a suite room. The room was very nice, very spacious, and comfortable. I did not have any problem with the room, the service, and the location. But, the parking area was not comfortable at all. It was only small area. It must be difficult for you to move out your car when there is a car parking paralel in front of your car. Yeah, it is the chalenge if you stay in this hotel.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank Yuliana Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 25, 2012

I spent 4 days at this luxurious hotel. It has a beautifull architecture and a great interior design to put you in a stress free mood.
What is amazing about it, is that It provides a place for relaxation and pampering. A 5 star resort in the heart of Surabaya. Great for families and couples.
It is a fantastic place and I loved every bit of my stay. The staff are so friendly, couldn't do enough for you. The place is so clean and well presented. The food was lovely in each restaurant and the evening entertainment was great too : bar lounge, pool side bar…
The pool was clean as well as the rooms, cleaned daily with fresh towels. The air con in the rooms was perfect too.
And not to forget to mention the buffet breakfast was a great start to the day with enough choices

Overall, a very nice resort hotel in a great location. I'd recommend it to anyone looking for a vacation hotel in Surabaya.

  • Stayed November 2012, traveled solo
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Helpful?
Thank CysII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 6 Contributor
67 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed November 7, 2012

I had an enjoyable stay at this recently opened hotel. I liked the spacious room, which was decorated in classical modern style (as opposed to modern minimalist style). The bathroom was spacious and came with a separate shower stall and bath tub. The bathroom was separated from the sleeping area by a glass wall, screen provided for more privacy. Air conditioning system was excellent. I was in general very satisfied with my stay at this hotel.

Some of the amenities provided in the room had a different property name from the Meritus brand, such as bath mat and some of the toiletries - perhaps the hotel was originally going to open under a different name. Nothing serious but to me it lessened the otherwise excellent overall ambience.

If I come back again to this hotel, I would request rooms on the higher floors. I was put in a room on the seventh floor which did not have much of a view due to the exterior wall of the building blocking my view.

Room Tip: Rooms on the seventh floor did not have much of a view
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  • Stayed August 2012, traveled on business
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Helpful?
Thank Edges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 17, 2012

Thank you very much.... It was a great exêrience to stay in this hotel. I was on holiday with my fiance and it was a stop over for 2 nights before flying to Bali. Great rooms, nice restaurant and bar. Staff was very friendly and recommend this hotel to anyone who stop by Surabaya.

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
Thank flyover2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Surabaya

Property: Wyndham Surabaya
Address: Jl. Basuki Rahmat 67-73, Surabaya 60271, Indonesia (Formerly Pullman Surabaya City Centre)
Phone Number:
Location: Indonesia > Java > East Java > Surabaya
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Surabaya
#22 Spa Hotel in Surabaya
#23 Luxury Hotel in Surabaya
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Wyndham Surabaya 4.5*
Number of rooms: 292
Official Description (provided by the hotel):
Part of the globally recognised Wyndham Hotel Group, Wyndham Surabaya is an upscale hotel to grace the skyline of Indonesia’s second largest city. Wyndham Surabaya is conveniently located in the heart of central business district Surabaya. Located 15 kilometres from Juanda International Airport, nearby to all major business and government hubs also premier shopping mall and tourist destinations. The hotel features 292 elegantly appointed rooms and suites, boasting panoramic views of surrounding cityscapes. The spacious and elegant rooms are featuring contemporary design and facilities, setting the benchmarks for world-class hospitality in Surabaya. Comprising over 2,000 sqm of modern function space, the hotel features 9 function rooms for small to medium size meetings, incentives, exhibitions, conferences, and weddings. Bespoke, attentive service by a dedicated team of Meeting and Event specialist ensuring the success of every event. Dining at the hotel is a vibrant culinary experience with an exciting selection of 3 restaurants and bars. Whether you are looking for a casual setting or private dining for two, the hotel’s offerings cater for every discerning palate. Signature menus define each restaurant, featuring authentic dishes that include local East Javanese specialties, international classic & Chinese regional favorites. ... more   less 
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Also Known As:
Wyndham Surabaya Java

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