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“Good for a night close to airport”

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The Square Apartments & Arcade
Singapore
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Good for a night close to airport”
4 of 5 bubbles Reviewed September 16, 2013

Check-in was fast, provided no one cut the queue. The lady who checked us in was friendly and helpful. It was a great steal at that price with shops around, food, pool, gym etc available, all within the same building! It was pretty easy to navigate as it's close to a local University and most of them spoke English. However, I reckon it would be only awesome for a few nights because there's only so much there.

Oh, it was also really easy to get a taxi at 4.30am!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cattidudette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
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See reviews for
29
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Magelang, Indonesia
Level Contributor
293 reviews
256 hotel reviews
common_n_hotel_reviews_1bd8 282 helpful votes
4 of 5 bubbles Reviewed August 21, 2013

This was my 3rd time slept in this hotel apartment and spent 2 nights in room1617. Generally I feel the progress in services from hotel staffs. They were helpful enough, friendly, fast check in - check out. Another pros point for this hotel: good price, large clean room with kitchenette, comfortable bed, food court, food stalls, cafes, restaurants, Starbucks, convenience store, swimming pool, spacious fitness center.
Cons: very unstable slow internet connection - almost useless, small shower room, room doors are not too thick - sometimes we can hear noisy guests.
Overall I satisfied with this hotel which is recommended for budget and business travelers. If you are not in a rush, try to sleep at this hotel - around 15 minutes to the city center & another 15 minutes to the airport.

  • Stayed August 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank AlexSantosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
122 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed July 24, 2013

For the price you really can't go wrong here. Clean, comfortable, spacious accommodation.

There is loads of places downstairs in the arcade to eat, and a Starbucks for the coffee fan.

The only complaint I have is having to pay for an extra pillow on my bed!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed June 19, 2013

Rooms and facilities are nice but its remote location makes it a no go for me in the future. Staff was friendly and helpful. If you need to be in this area of the city I would recommend the hotel. Hotel is surrounded by universities but not much else.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank BongoSlave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kediri, Indonesia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 18, 2013

I stayed at The Square for a few nights as a budget "staycation" in Surabaya. I live in rural Indonesia, so coming into the city to enjoy AC, wifi, and Starbucks is a five star vacation for me.

The Square is close to the bus terminal (maybe 20k rp taxi trip), tucked back behind Petra University, a Christian uni. The ground floor is the "arcade" with Starbucks, a counter service restaurant and a sit down/wait staff restaurant, and also a handful of walk up food counters (bubble tea, etc) and ATMs. There's also a mini mart on the ground floor, and two more within walking distance. You can buy pulsa next door to the hotel.
The next floor is a food court and leisure hall, with pool tables and karaoke. The food court was pretty basic, and when I tried to buy dinner there one night everything was closed but a single stall (Indonesian food).
Finally, the third floor is where the hotel starts. At Check-In, I was asked to leave a 200k rp deposit- even though I had already paid in full via Agoda and they had my credit card on file. Other friends who have stayed here have had a similar experiences, with a deposit ranging from 150k to 250k. Weird, but whatever- I got it back in full and no problem at check out.

I had a single room (at the time, 200k a night via Agoda), which was very spacious, giant window, comfortable bed. There's actually a lot of open space in the room, presumably because it used to be apartment housing. There's a large counter with a sink, shelves, drawers, and a burner- but no dishes or utensils. There is a hot water pitcher and cup for coffee and tea (provided). There is also a mini fridge. I skipped the breakfast package and picked up yogurt and fruit to keep in the fridge.

A few quibbles: The TV was a bit on the fritz and some of the channels were static-y. The wifi speed was average and then stopped working the last morning I was there. The shower didn't get particularly warm, nor did it stay at a warm temperature for long. But all this seems trivial because to have TV, wifi, or a shower at all is a treat for me. The hotel is a bit of a drive from downtown Surabaya. Depending on traffic a taxi ride will cost between 25k rp and 50k rp, and there's no accessible public transport.

I've noticed the price rising on Agoda and Booking.com- if it goes over 300k a night for a shared room, I don't see the point of staying at the Square unless you're trying to get to the airport in the morning. There are plenty of hotels in downtown Surabaya that are in that price range where malls, restaurants, etc are very close, vs The Square being isolated.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank iamemjoyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed June 2, 2013 via mobile

This place is modern, clean and comfortable with good wifi in rooms, heaps of restaurants to choose from, and is close to the airport. Check in and out is a little bit slow but staff are friendly and approachable. The only real downside to this hotel for us was that the hot water in the shower only lasts for 3minutes max- no matter how long we left it switched 
on for. Oh and the kitchenette is a great feature- kettle and hot plates- although, you need to bring your own cooking equipment. Thumbs up! 

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luke_streety
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Makassar
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 1, 2013

We booked through agoda, and for the rate we paid we were very impressed with the quality of the service, the spaciousness & cleanliness of the room, and the convenient location next to a variety of eateries. The mosque is loud, but this can hardly be helped; the freindliness and service of the staff were excellent. very comfortable budget hotel.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank L H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Square Apartments & Arcade

Property: The Square Apartments & Arcade
Address: Jl. Siwalan Kerto Utara 146-148, Surabaya 60236, Indonesia
Location: Indonesia > Java > East Java > Surabaya
Amenities:
Fitness Center with Gym / Workout Room Room Service Swimming Pool
Hotel Style:
Ranked #3 of 39 Specialty Lodging in Surabaya
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Square Apartments & Arcade 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
The Square Apartments & Arcade Surabaya, Java

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