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“Black Angus Surabaya is a disgrace the brand name”
Review of Black Angus

Black Angus
Ranked #146 of 1,847 Restaurants in Surabaya
Restaurant details
Reviewed November 19, 2012

i don't know where to start.... since there are so many flaws for a supposed to be premium dining steak house.
the steak were cooked improperly, such a waste and disapointment because it's imported meats with high price.
the staffs were rude! they group around and chit chat a lot, they also ain't polite at all, the worst is around 9pm (they close at 10pm) and the staffs were standing near the table and chatting to each other.... which we believe trying to make us finish our meal and leave early so they don't have to come home late.... we felt very uncomfortable and it's very unprofessional.

we heard similar bad experiences from our friends and since a year ago, we never come back again....

it's pretty obvious that the owner or the management of this establishment doesn't care about the customer. Very sad indeed!

2  Thank XoMartel8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 - 19 of 27 reviews

Reviewed November 18, 2012

We used to dine at angus but the one located in wtc building. I think this place is a little bit smaller but they have similar design.

I have always love the bread they serve and eat it with the delicious soup. The appetizer varied. I think i havent eat a single dish twice for appetizer. But the salad.. it is too sour for me but that's how salad taste, right?

I ordered tenderloin steak 150gr. And it was as good as how i remember it. The sauce is something to die for. Somehow i got an extra bit of sauce in my plate yesterday and finish it off with the bread. Yum!

I think the portion of the dessert got a lot bigger as well.

My sister was celebrating her birthday and they gave a big plate of tiramisu with candles and they gave complimentary 3r photo to take home.

Overall nice, but i hate to say that they dont have wifi connection and i had to wait for them to refill my glass. This always happens.

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    • Atmosphere
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Thank Ivana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2012

We had our 4th anniversary dinner here. When we entered the restaurant, the layout seemed a bit weird. No tablecloth, instead they are using weird pink table mat. The knife and fork for the starter are just too small.

We ordered five courses set menu. The soup and the starter were really nice but the salad was a bit of a joke for me. The steak was awesome though. It was perfectly cooked up to my preference.

We got special dessert with candles and our names written on it. It was a really nice arrangement by the waiters.

The price might be a bit expensive for the standard in Indonesia, however it is quite worth it. The management should think about putting nice table cloth instead of that funny pink table mat. Last but not least, if the staffs had smiled more and paid a little more attention to the guests, it would have been an outstanding service.

    • Value
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2  Thank Andre W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2012

Meals are good, but they are abit overpriced. Quite suitable for occasional dinner but won't really make wanting to come back again and again..

3  Thank EightCloves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2017
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Thank Lsenatra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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