We arrived at Novotel Solo at around 12.30pm, we booked suite executive room with connecting door to a superior room, since the room is not ready yet and realising we arrived before check in time we agreed to wait until 2pm (the check in time), note that one of the receptionist is so patient and willing to help but looks like she have difficulties in trying to ask the cleaning service to ensure they can finished their work in a timely manner.
It is now 2.30pm, all of us are still sitting in the lobby waiting for our room since the cleaning services are still cleaning our room, after 2 hours! (I wonder how spotless our rooms will be if it takes 2 hours for the cleaning service to clean our room!)
The only reason I still give 3 stars rating is because the receptionist lady is so kind and patient and friendly and try to help us with a transit room.
- Official Description (provided by the hotel):
- The Novotel Solo is a 4 star hotel conveniently located in the heart of Solo. Ideal for both business trips and holidays, our 142 rooms are both spacious and contemporary. The hotel features a business centre, meeting rooms and a ballroom, perfect for any function. Guests can also take advantage of our outdoor pool and fitness centre, enjoy a meal in our restaurant, or relax in the bar. Close to shopping centres, traditional markets and tourist attractions, the hotel enjoys a very central location. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Solo Hotel Solo
- Solo Novotel