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“Manage your expectation”
Review of Hotel Grand Orchid

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Hotel Grand Orchid
Ranked #47 of 61 Hotels in Solo
Jakarta
Level 6 Contributor
83 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Manage your expectation”
Reviewed October 27, 2013

We stayed in this hotel for two nights when we had outbound activity in Solo. This hotel is a locally operated hotel.

Positive things: unbeatable location (adjacent to Ibis and Novotel hotels, across Sari Bundo restaurant, near to Indomaret mini market and famous Bakso Alex-a meatball food stall), the room is quite big with wooden floor, new building, a jug water in the room, Indonesian breakfast buffet, the towel is quite clean, cheap hotel.

Negative things: the hotel is not well maintained even it is a new building, the basic things in the room is not fulfilled (for example no hand soap, the shower gel is empty, no hair dryer, the toothbrush and toothpaste only 1 set, the tea bag and instant coffee were not automatically refilled when they were empty), the coffee was put in a big pot however both of coffee and creamer were thin during breakfast, the door lock is not functioning well, we can smell strong cooking smoke in our room (room no. 607) (we suspect the kitchen exhaust pipe/fan is not working well).

Conclusion: the location is unbeatable but please manage your expectation when you decide staying in this hotel.

Stayed October 2013, traveled with friends
Helpful?
3 Thank Fei77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagaskara2014, Manajer Umum at Hotel Grand Orchid, responded to this review, February 23, 2014
Google Translation
Salam Sejahtera dari Hotel Grand Orchid Solo.

Trimakasih Telah memilih Hotel Grand Orchid, selama kunjungan di kota Solo. Saya mewakili management memohon maaf atas pelayanan maupun product kami yang tidak sempurna.

Dengan masukan dari Bapak/ibu tersebut kami berjanji akan melakukan perbaikan kualitas produk dan pelayanan kami.

Kami tunggu kedatangan Bapak/Ibu ke Hotel kami pada kunjungan berikutnya.

Salam,
Bagus Sapto Adi (General Manager)
Mp. 081-326-696-958
pin bb; 328d1d6d
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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63 reviews from our community

Traveler rating
    3
    22
    27
    9
    2
See reviews for
20
8
6
12
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Yogyakarta, Indonesia
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 21, 2013

I stay for one day with my husband, they offer cheap prize tou their location is great, near ibis and novotel. The room is spacious with wooden floor and light painted wall, the bed is comfortable and big, they also provide a big sofa in their room, 32 inch television and a mini bar.
The bathroom is okay they serve enough amenities, but the closet is a bit dirty but it is tolerable cause the dirty is in the bottom part not the one that has skin-contact with us. We stay in 6th floor and we can see novotel's pool from our window. The breakfast is on buffet but the choices is not too much, butnot bad for a 300k per night hotel
The staff in front desk is impolite but the staff in restaurants are great. The parking area is not too big but gladly there is vallet parking service BUT the security and staff were rude
So my conclusion is if you have more money better choose Novotel or ibis but if you want to save your money than grand orchid is a great one

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank istri_programmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagaskara2014, Manajer Umum at Hotel Grand Orchid, responded to this review, February 23, 2014
Google Translation
Salam Sejahtera dari Hotel Grand Orchid Solo.

Trimakasih Telah memilih Hotel Grand Orchid, selama kunjungan di kota Solo. Saya mewakili management memohon maaf atas pelayanan maupun product kami yang tidak sempurna.

Dengan masukan dari Bapak/ibu tersebut kami berjanji akan melakukan perbaikan kualitas produk dan pelayanan kami.

Kami tunggu kedatangan Bapak/Ibu ke Hotel kami pada kunjungan berikutnya.

Salam,
Bagus Sapto Adi (General Manager)
Mp. 081-326-696-958
pin bb; 328d1d6d
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaling Jaya
Level 4 Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 30, 2012

Stayed here on 23 June 2012. Booked in the junior suite and the connecting room, very cosy and comfortable. It's clean but you can clearly hear the footsteps and people talking in the corridor. Entrance is a bit odd with cars parked right up to the small reception area. Staff were alright. Breakfast was quite basic. Location is good (next to Novotel and Ibis). There's a Sari Bundo restaurant opposite, very convenient.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hasmil Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagaskara2014, Manajer Umum at Hotel Grand Orchid, responded to this review, February 23, 2014
Google Translation
Salam Sejahtera dari Hotel Grand Orchid Solo.

Trimakasih Telah memilih Hotel Grand Orchid, selama kunjungan di kota Solo. Saya mewakili management memohon maaf atas pelayanan maupun product kami yang tidak sempurna.

Dengan masukan dari Bapak/ibu tersebut kami berjanji akan melakukan perbaikan kualitas produk dan pelayanan kami.

Kami tunggu kedatangan Bapak/Ibu ke Hotel kami pada kunjungan berikutnya.

Salam,
Bagus Sapto Adi (General Manager)
Mp. 081-326-696-958
pin bb; 328d1d6d
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Level 4 Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 10, 2010

the hotel is located near the center of the city, just 5 minutes walk to grand mall solo, so it has good location. the room is good, the kind of room you get for $25/night, well maybe a bit better than that. it has tv with cable, good and working air con, spacious bathroom, average bedroom. the service is good. i had some problems with the toilet so i needed to call the housekeeping. and they came under 5 minutes time. the breakfast is very average, fried rice, fried noodle, rice, pecel, tempe bacem, tahu bacem, toast with jam and butter, egg, juice, tea, coffee. the hotel is excellent for its price

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank fi19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagaskara2014, Manajer Umum at Hotel Grand Orchid, responded to this review, February 23, 2014
Google Translation
Salam Sejahtera dari Hotel Grand Orchid Solo.

Trimakasih Telah memilih Hotel Grand Orchid, selama kunjungan di kota Solo. Saya mewakili management memohon maaf atas pelayanan maupun product kami yang tidak sempurna.

Dengan masukan dari Bapak/ibu tersebut kami berjanji akan melakukan perbaikan kualitas produk dan pelayanan kami.

Kami tunggu kedatangan Bapak/Ibu ke Hotel kami pada kunjungan berikutnya.

Salam,
Bagus Sapto Adi (General Manager)
Mp. 081-326-696-958
pin bb; 328d1d6d
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Grand Orchid

Property: Hotel Grand Orchid
Address: Jln. Gajah Mada No. 29, Solo 57131, Indonesia
Location: Indonesia > Java > Central Java > Solo
Amenities:
Restaurant Room Service Spa Airport Transportation
Hotel Style:
Ranked #47 of 61 Hotels in Solo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Grand Orchid 3*
Number of rooms: 60
Reservation Options:
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