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Hotel Ciputra Semarang
Ranked #12 of 67 Hotels in Semarang
Denpasar, Indonesia
Level 4 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“as like the star badge”
Reviewed June 22, 2014

I came across them while looking for a promo price information when I will make a trip to Semarang. location in the downtown mall area provide unlimited access to me. quality of service management applied by the operator is truly professional. The fitness facility is quite good, unfortunately for the massage services partners mediocre and expensive. food service and restaurant and bar I like. unfortunately paid airport shuttle service.
but overall I like this hotel. thanks to the team there.

Room Tip: get info of their promo first before you stay in.
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  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mas-dJidot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diaz Y, General Manager at Hotel Ciputra Semarang, responded to this review, October 28, 2014
Dear Mr. Mas Dijdot,

Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Hotel Ciputra Semarang.

We very much appreciate your compliments regarding the hotel location and it's surroundings, and also our quality of service.

We are concerned about your comments regarding our massage service. We will be using your information to review our operation to identify our obvious shortcomings during your stay and hope that with this information we will be able to improve our service for the future.

We would like to apologize for your disappointment and would like to assure you that we will follow up on those points.

We looking forward to welcoming you back to Hotel Ciputra Semarang.

Yours sincerely,

Diaz Yonadie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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272 reviews from our community

Traveler rating
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    67
    8
    7
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66
27
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134
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Any
English first
Surabaya, Indonesia
Level 5 Contributor
90 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed June 2, 2014

I used to stay at this hotel back in 10 years ago and i always think this is the best one in Semarang. But when i revisit last year the hotel shows indications of aging, bathroom feels so old, carpet, sheet and facility also feels so dated. I think its time for them to renovate, located at simpang lima given great acces to entire city. This hotel also connected to Ciputra mall.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mikhael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diaz Y, General Manager at Hotel Ciputra Semarang, responded to this review, October 28, 2014
Dear Mr. Mikhael,

Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Hotel Ciputra Semarang and for your review of the stay.

Your comments regarding aging of our facilities are noted and we will be using your information to review our operation to identify our shortcomings during your stay and hope that with this information we will be able to improve our service for the future.

We would like to apologize for your disappointment and would like to assure you that we will follow up on those points.

Even though we prefer to receive positive feedback but constructive comments like yours will surely help us to maintain and improve our quality of service.

We look forward to welcoming you back to Hotel Ciputra Semarang .

Yours sincerely,

Diaz Yonadie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Semarang, Indonesia
Level 5 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 31, 2014

The hotel is located in the downtown and CBD of Semarang. It links to a shopping mall Citraland and SImpang Lima Plaza. It also closes to Baiturrahman Mosque. Just cross to the hotel there is Pancasila or Simpang Lima Square which provides such wonderful entertainment.

Room Tip: The deluxe room offers bathtub and shower but rather small bedroom for fice-star class.
See more room tips
  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D1KA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diaz Y, General Manager at Hotel Ciputra Semarang, responded to this review, October 28, 2014
Dear Mr. Dhika,

Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Hotel Ciputra Semarang and for your review of the stay.

We very much appreciate your compliments regarding our hotel locations and its surroundings and thank you also for your comment on our hotel as a best choice for business travelers.

We look forward to welcoming you back to Hotel Ciputra Semarang.

Yours sincerely

Diaz Yonadie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Level 4 Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 19, 2014 via mobile

+
Very strategic location, good view, very nice room, very at home, Attached to shopping mal
-
the food is not tempted and no soul, the lobby & restaurant is full of smoker.. Very smokey, they should make it smoke free hotel because it is operated by Swiss-Belhotel

Stayed May 2014, traveled on business
Helpful?
Thank Abdillah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diaz Y, General Manager at Hotel Ciputra Semarang, responded to this review, October 28, 2014
Dear Mr. Abdillah,

Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Hotel Ciputra Semarang.

We very much appreciate your compliments regarding the hotel location, rooms, and it's surroundings. We are very happy that you enjoy all of our facilities.

We are concerned about your comments regarding our food and beverage, and also our smoking area.

We will be using your information to review our operation to identify our obvious shortcomings during your stay and hope that with this information we will be able to improve our service for the future.

We would like to apologize for your disappointment and would like to assure you that we will follow up on those points.

Yours sincerely,

Diaz Yonadie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 3 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 16, 2014

Spacious clean rooms, strategic location in heart of the city... superfast room service even at nmidnite.... superfast car rental at morning 6 am..... really emjoyed 2 nights stay there last week... Recommended for business or pleasure..... kudos!

Room Tip: Deluxe room
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank soumikc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diaz Y, General Manager at Hotel Ciputra Semarang, responded to this review, October 28, 2014
Dear Mr. Soumikc,

Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Hotel Ciputra Semarang and for your review of the stay.

We very much appreciate your compliments regarding our hotel rooms, quality of service,and also car rentals, and thank you also for your comment on our hotel as a best choice for business travelers. We are very happy that you can enjoy our facility.

We look forward to welcoming you back to Hotel Ciputra Semarang.

Yours sincerely,

Diaz Yonadie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
6 hotel reviews
Reviewed May 10, 2014 via mobile

Ciputra Hotel located at the heart of Semarang City, where you can have local culinary experience at Simpang Lima area. Close to many attractive area like lawang sewu, pandanaran etc. Good service, good food.

Stayed May 2014, traveled on business
Helpful?
Thank Shanty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diaz Y, General Manager at Hotel Ciputra Semarang, responded to this review, October 28, 2014
Dear Ms. Shanty,

Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Hotel Ciputra Semarang and for your review of the stay.

We very much appreciate your compliments regarding the hotel locations and it's surroundings and thank you also for your comment on our hotel as a best choice for business travelers

We look forward to welcoming you back to Hotel Ciputra Semarang

Yours sincerely,

Diaz Yonadie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 5 Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed May 9, 2014

Stay at this hotel just for only 8 hours more and less. My first trip to Semarang for work, this hotel is kind a old hotel at Semarang, near with my office take only 10 minutes take a walk.
With 8 hours stay I could not give a full review about this hotel except the friendly receptionist, average room and very helpfull crew who prepare early breakfast, sent to my room at 4AM! Really appreciated, thanks Ciputra.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chandra T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diaz Y, General Manager at Hotel Ciputra Semarang, responded to this review, October 28, 2014
Dear Mr. Chandra T,

Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Hotel Ciputra Semarang and for your review of the stay.

We very much appreciate your compliments regarding our service and thank you also for your comment on our hotel as a best choice for business travelers

We look forward to welcoming you back to Hotel Ciputra Semarang.

Yours sincerely,

Diaz Yonadie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ciputra Semarang

Property: Hotel Ciputra Semarang
Address: Jln. Simpang | PO Box 1288, Semarang 50132, Indonesia
Location: Indonesia > Java > Central Java > Semarang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 67 Hotels in Semarang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Ciputra Semarang 4*
Number of rooms: 200
Official Description (provided by the hotel):
Hotel Ciputra Semarang is a five star international hotel located just 15 minutes away from Semarang’s Ahmad Yani Airport. We are proud to call ourselves a landmark, located in retail, dining and entertainment complex on the famous Simpang Lima Square. With direct access to Ciputra Mall, the most comprehensive shopping mall in the area, we offer you everything you could ever want. ... more   less 
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