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“Standard for 4 stars hotel” 3 of 5 bubbles
Review of Hotel Ciputra Semarang

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Hotel Ciputra Semarang
Ranked #12 of 67 Hotels in Semarang
Jakarta, Indonesia
Level Contributor
121 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Standard for 4 stars hotel”
3 of 5 bubbles Reviewed December 13, 2012

The location is good.. central of the city, but consider Semarang is small city, so the location will not be the prime consideration.
The hotel is little bit old, but still in good condition and good maintenance and the bar near the lobby, is small also.
The room is ok, clean and neat. And very reasonable price for 4 stars hotel. The service is so so.

  • Stayed January 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Agung I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdmhcs, Manager at Hotel Ciputra Semarang, responded to this review, December 16, 2012
Dear Guest,

Thank you for taking the time to record your comments on Tripadvisor. It's very use full for our improvement in the future . We look forward to the opportunity of welcoming you back to Hotel Ciputra Semarang.

Best Regards,
Gede Joni Artawan
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

254 reviews from our community

Traveler rating
    47
    128
    66
    7
    6
See reviews for
60
25
14
127
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Any
English first
Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 24, 2012

Stayed here in February 2012 on business trip.

Overall, nice location hotel just a stone throw away from Simpang Lima, famous for its street food vendors, malls and other entertainments.

Room was clean. Lobby was smelly due to people smoking at that time.
Staff was curteous enough, as expected. Free Internet with decent connection speed.

Price was okay considering it was corporate rate.

Recommended hotel in Semarang.

Room Tip: Ask for room overviewing Simpang Lima
See more room tips
  • Stayed February 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ic3man_SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdmhcs, Manager at Hotel Ciputra Semarang, responded to this review, December 16, 2012
Dear Guest,

Thank you for taking the time to record your comments on Tripadvisor. It's an honor given to us to service you during your convenient stay in Hotel Ciputra Semarang. We look forward to the opportunity of welcoming you back to Hotel Ciputra Semarang.

Best Regards,
Gede Joni Artawan
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampines New Town, null, Singapore
1 review
4 of 5 bubbles Reviewed November 14, 2012

On business trip in Nov 2012, room was clean and neat, TV programme have many channel to choose. Wifi connection was good.
Need to request for shaving kit but was quickly brought to the room upon asking.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank VincentTay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdmhcs, Manager at Hotel Ciputra Semarang, responded to this review, November 19, 2012
Dear Guest,

Thank you for taking the time to record your comments on Tripadvisor. It's an honor given to us to service you during your convenient stay in Hotel Ciputra Semarang. We look forward to the opportunity of welcoming you back to Hotel Ciputra Semarang.

Best Regards,
Gede Joni Artawan
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 17, 2012

Stayed in this hotel for 2 nights last February 2012 with my wife and my baby. The hotel is located in main area of Semarang (Simpang Lima), same building with Ciputra Mall (one of favourite shopping mall in Semarang), so the hotel has direct access to the mall in ground floor.

The room was just renovated, and we stayed in deluxe room which has modern furniture, but the bathroom was not renovated (quite old). My baby was very happy to stay and play in the bed.

In front of the hotel (simpang lima), you can find many attractions and also many food stalls at night.

  • Stayed February 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rizki A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdmhcs, Manager at Hotel Ciputra Semarang, responded to this review, October 18, 2012
Dear Guest,

Thank you for taking the time to record your comments on Tripadvisor. It's an honor given to us to service you during your convenient stay in Hotel Ciputra Semarang. We look forward to the opportunity of welcoming you back to Hotel Ciputra Semarang.

Best Regards,
Gede Joni Artawan
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salatiga, Jawa Tengah, Indonesia
Level Contributor
130 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed September 2, 2012

We stayed at Ciputra in August 2012 and at least five other times this year. We always enjoy the experience. The hotel is conveniently located right in front of Simpang Lima. The parking lot is sometimes full, but the valet service is excellent and always available. Access from the hotel itself to the adjacent Citraland Mall is ideal.

The hotel lobby is small, but adequate. The bar area provides a pleasant place to relax, and most evenings live entertainment is provided, usually with a professional pianist and singer. Those who dine in the Gallery restaurant above can see the performers and enjoy the music with dinner. The Gallery menu is varied and complete. However, frequent diners might run out of choices! The breakfast buffet is the best we have seen anywhere. The traditional Indonesian foods such as bubur mutiara, ketan hitam, etc. are especially appreciated. Those who stay in executive rooms can enjoy their breakfast at Ciputra’s comfortable 10th floor executive lounge and enjoy free drinks and elegant snacks in the evening as well.

Rooms are clean and well-appointed with comfortable beds, flat-screen TVs offering a good variety of channels, and adequate bathroom facilities. They would be even better if the hotel provided free wi-fi in every room instead of lan cable.

Perhaps Hotel Ciputra’s greatest asset is their friendly, helpful and efficient staff who always provide service with a smile. We have never been disappointed!

Room Tip: Ask for a room facing Simpang Lima. The view is excellent!
See more room tips
  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rosie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdmhcs, Manager at Hotel Ciputra Semarang, responded to this review, September 4, 2012
Dear Guest,

Thank you for the splendid review for our performance on giving the service to you. As you know that every day, we are striving to give the best service beyond your expectation, and your comments meant a great deal to us. For additional information, now we are providing Free Wi-fi internet access in all rooms and hotel area instead of only by lan cable.
Once again thank for staying with us. We are looking forward to thanking you in person once you are return back to stay with us.

Best Regards

Gede Joni Artawan
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 29, 2012

My wife and son stayed at the ciputra in early august as we have done numerous times . We have always found it a good hotel to stay at and the breakfast is good and the staff are freindly. Agnes at the front desk was so nice . We asked for bed sheets to be changed and it was done promptly and i rang reception to have washing done and they were there in 30 seconds. The bar has a good atmosphere and over all the hotel is great with limited parking.,
The access to the shopping mall is fantastic and while we were there they were doing renovations to the pool

Room Tip: book a room overlooking the big park and main road
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hopton72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdmhcs, Manager at Hotel Ciputra Semarang, responded to this review, August 31, 2012
Dear Guest,

Thank you for your comment, we are very glad to hear that you and family were happy during staying with us. Your comment influence our enthusiasm to always give the best service to all of our guest.
Once again thank you, we look forward to the opportunity of welcoming you back to Hotel Ciputra Semarang.

Best Regards
Gede Joni Artawan
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cilandak, Jawa Barat, Indonesia
Level Contributor
2 reviews
3 of 5 bubbles Reviewed August 14, 2012

I stayed for a night during ramadhan, fasting month 2012. My family booked here because the hotel is exactly next to Simpang Lima where street food vendors begin to light up Semarang city after 5.30 pm.  My only peeve about Ciputra Hotel Semarang is the 2nd floor (restaurant) lack of staff assistances, and not enough food during early morning breakfast, Sahur. Knowing a lot of muslims are staying in the hotel, the management should know better to refill the food buffet. My room is clean and well lit, but the bathroom shower need to be checked, it doesnt sprays until I spin it.

  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kautsar H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rdmhcs, Manager at Hotel Ciputra Semarang, responded to this review, August 15, 2012
Dear Guest,

Thank you for taking time to share your comment. We are very sorry for your inconvenience during having Sahur ( early breakfast ) at restaurant and also shower problem in your room. The action has been taken by assign additional staff in charge during breakfast time and check all room equipment especially the shower to make sure the same case will not happen in the future. Once again thank you for staying with us, we look forward to the opportunity of welcoming you back to Hotel ciputra Semarang.Thank you

Best Regards
Gede Joni Artawan
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ciputra Semarang

Property: Hotel Ciputra Semarang
Address: Jln. Simpang | PO Box 1288, Semarang 50132, Indonesia
Location: Indonesia > Java > Central Java > Semarang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 67 Hotels in Semarang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Ciputra Semarang 4*
Number of rooms: 200
Official Description (provided by the hotel):
Hotel Ciputra Semarang is a five star international hotel located just 15 minutes away from Semarang’s Ahmad Yani Airport. We are proud to call ourselves a landmark, located in retail, dining and entertainment complex on the famous Simpang Lima Square. With direct access to Ciputra Mall, the most comprehensive shopping mall in the area, we offer you everything you could ever want. ... more   less 
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