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“A classy hotel”

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Crowne Plaza Semarang
Ranked #1 of 67 Hotels in Semarang
Certificate of Excellence
Reviewed February 25, 2014

This hotel is every inch a Crowne Plaza, even if you might not expect to find such classy facilities and such well-trained staff in a place like Semarang. There were no disappointments, and if you find yourself needing to be in this town, it would be hard to find any reason to stay elsewhere.

  • Stayed: February 2014, traveled on business
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Thank BusTrav180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this reviewResponded February 27, 2014

Dear BusTrav180,

We are delighted to receive your review of the hotel. In our endeavor to be the best we heavily invest our time and resources in our people who are our biggest asset. Your feedback only re-enforces our efforts, thank you and we look forward to seeing you again at our hotel.

Regards,
Anil Pathak
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (742)
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411 - 417 of 742 reviews

Reviewed February 25, 2014

This is my 6th hotel in Indonesia in the past month, travelling on business. The Crowne Plaza Semarang is the best combination of quality and price without a question. It is new and I was impressed with the cleanliness of the room, the great breakfast buffet, great internet speed, the fact that it has a mall attached to the hotel (and the closest place in the mall is a very nice Starbucks), along with what I think was a very good price. The airport is 20 minutes away and the hotel has a free shuttle! I have paid more in Indonesia for much less, especially in Makassar. On top of this, Semarang is a clean, orderly, easy to get around city. All in all, a great visit.

Room Tip: The higher you go, the quieter it is.
  • Stayed: February 2014, traveled on business
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Thank MickeyJay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this reviewResponded February 27, 2014

Dear MickeyJay,

It indeed was a pleasure having you stay with us and we are happy that you had a great experience while at the hotel. Yes Semarang is clean and orderly and a great center point to travel and see the rest of Central Java.

I hope we get to see you when you travel to Semarang again.

Regards,
Anil Pathak
General Manager

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Reviewed February 25, 2014

I stayed in this hotel several times since last year, as a part of IHG member. The room was nice and well maintained. The fitness center also comfortable.
One of the most important that I appreciate to all of the staff here. They know what guests need, even before being asked. With Indonesian hospitality and care, they would love to greet you in Semarang.

  • Stayed: February 2014
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Thank JodiVisnu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this reviewResponded March 13, 2014

Dear JodiVisnu,

Thank you very much for your loyalty and it’s always been a pleasure hosting you at the hotel over the year. Your words of appreciation will go a long way to encourage our staff to build further consistency in their delivery of service.

We look forward to welcoming you back at Crowne Plaza Semarang.

Regards,
Anil Pathak
General Manager

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Reviewed February 23, 2014

I stayed in crown plaza semarang for a night as our company had arranged their annual party in the same hotel. This property is very nicely built and the staff is very friendly warm, and cooperative. The food was amazing as i had never expected to get so much vareity of Indian food in Semarang. And the event was immaculately planned and organised by the staff.

  • Stayed: February 2014, traveled on business
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Thank Toshik D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this reviewResponded February 25, 2014

Dear ToshikD,

We are glad to have met your expectations. Rest assured that I will be cascading your favorable remarks on our team's service to all at the hotel.

Hope to see you soon!

Best Regards,
Anil Pathak
General Manager

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Reviewed February 22, 2014

This is my 3rd time to stay in this hotel. All are for family gathering purpose.

I was plan almost 2 months before to book hotel for 3 nights stay during mid-month period.
As usual, I put preference on booking note to have non smoking room near lobby lift access and high rise floor. All was expected but I didn't got room near the lift for some cliche reason.

I got 8th floor but the car traffic noise and honks from below street somehow still can be heard clearly. Toiletries only basic stuff and claimed supply will provided only by demand. During peak period it may took 15-20 minutes for housekeeping give your request.

Bed sheet and pillow casing changed everyday and daily local newspaper consider as add-ons value.

I did not get the breakfast nor gym centre and swimming pool since surrounding since we were driving a rent car and purposely would to enjoy the delicacies outside hotel in the city. Get the parking coupon from hotel to get free parking if you driving.

Next to it there is shopping centre. Below you may get groceries you need such as tissue and water bottle for room supplies or others. Please don't count toiletries supply come from in-house since it will run out fast especially if you bring your family.

I placed the airport pick-up and transfer service during/after the room reservation confirmation.
The transfer were smooth and I really appreciate this service as it's excellent with punctual.

BTW, if you are a fans of rain shower like myself, they have one for all their rooms and it's great to me... ;)

Overall i will recommend this for you to have a try or come back either for family, leisure, or business purpose.

  • Stayed: February 2014, traveled with family
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Thank ekobless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this reviewResponded February 25, 2014

Dear Ekobless,

Thank you for your loyalty and choosing to stay with us each time you travel to Semarang.

We have also noted your comments on the sound proofing in your room. Each room window in the hotel is double glazed and vacuum sealed to ensure a quiet room. However from your comments it does seem that there must be a defect somewhere which we will have attended to immediately. We also look forward to you using our other food and beverage outlets, spa, gym and the roof top swimming pool the next time you visit us.

We look forward to welcoming you back at Crowne Plaza Semarang.

Best Regards,
Anil Pathak
General Manager

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Reviewed February 22, 2014

I spent 18 days at this Hotel. I can not think of a negative despite the fact our stay was extended due to a volcanic eruption on the island of Java... The staff was very attentive to our needs, the rooms were excellent and very nicely maintained. The entire staff was attentive and friendly. Especially the staff at the executive lounge on the 11th floor and the front desk supervisors.
The entire staff was friendly, efficient and went out of their way to help. This is the place I want to stay when I come back to Semarang

  • Stayed: February 2014, traveled on business
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Thank travelers071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this reviewResponded February 24, 2014

Dear Travelers071,

Thank you very much for the wonderful feedback about Crowne Plaza Semarang. We are glad to hear that you had a pleasant lodging experience with us. Your kind comments about staff service is highly valued and appreciated.

We look forward to welcoming you back at Crowne Plaza Semarang.

Best Regards,
Anil Pathak
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2014 via mobile

New modern contemporary next to paragon mall. room amenities ok as per 5 Star business hotel. Wifi free need to get password from reception. Gym is basic but adequate nothing fancy
Breakfast spread is also simple and adequate nothing to shout, about.

All in all a comfortable stay and recommended for those seeking a reliable brand and also comforts and quality.

Stayed: January 2014, traveled on business
Thank YongFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, General Manager at Crowne Plaza Semarang, responded to this reviewResponded February 24, 2014

Dear YongFC,

Thank you for choosing Crowne Plaza Semarang and for taking the time to share with us your feedback. Your wonderful comment about our hotel is such a delight to read and we are more than happy to learn that you had a good stay at the hotel.

It will be our pleasure to be able to welcome you back at Crowne Plaza Semarang.

Best Regards,
Anil Pathak
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Semarang

Address: Jl. Pemuda no. 118, Semarang 50132, Indonesia
Phone Number:
Location: Indonesia > Java > Central Java > Semarang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Semarang
#1 Luxury Hotel in Semarang
#1 Business Hotel in Semarang
Price Range: $55 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Semarang 5*
Number of rooms: 270
Official Description (provided by the hotel):
Semarang's latest international hotel located at the vibrant hub of Semarang. The hotel is adjacent to paragon mall, the newest mall in Semarang.The hotel offers 270 rooms including 32 suites and 2 two bedroom suites and 2 three bedroom suites. ... more   less 
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Also Known As:
Crowne Plaza Semarang Hotel Semarang

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