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“Nice hotel”

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Crowne Plaza Semarang
Ranked #1 of 67 Hotels in Semarang
Certificate of Excellence
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice hotel”
Reviewed October 13, 2013 via mobile

Nice hotel, good location attached to a new Mall. Check in was efficient, bar staff at lobby was very friendly. Crystal restaurant was a little sterile in decor, though food good and staff friendly too (very quiet restaurant). Bfast was my only mild disappointment, more like a medium 4 star spread, nothing like a true five star. A shame because the room is nice and most area of a good quality and experience.

Stayed October 2013, traveled solo
Helpful?
Thank Jamesknott76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review, October 17, 2013
Dear James,

Thank you for your feedback of our hotel. Guest satisfaction is very important to us and we are truly sorry that your dining experience was less than satisfactory. We have noted your concerns about breakfast variant menu and Crystal Palace Chinese restaurant ambiance. Please rest assured that it will be our continued endeavor to improve food variants and restaurant ambiance. I look forward to having you stay with us in the future.

Best regards,

Dyah Listyarini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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723 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 3, 2013 via mobile

Surprising to find such a 5 star hotel in a small city like Semarang. Convenient mall at the lower floor excellent city view, great big rooms and excellent bathroom, truly relaxing.
Will stay here every time I'm in Semarang

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank H6776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review, October 9, 2013
Dear H6776,

Thank you for your kind review. We are happy to learn that you had an enjoyable stay in our hotel. We take great pride in delivering our best services to our Guests and living on our brand promise. Once again thank you for your support and look forward to welcoming you back again in the near future.

Best regards,

Dyah Listyarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 6 Contributor
100 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed October 1, 2013 via mobile

Excellent business hotel with clean rooms, good service and convenient location. Extra thanks for fast and uncomplicated wifi and an ironing set in the room. Check-in and out handled fast and professionally. Definitely worth revisiting.

Stayed September 2013, traveled on business
Helpful?
Thank Kai S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review, October 9, 2013
Dear Kai S,

Thank you for your positive review about our hotel. Guest satisfaction is our highest priority at the Crowne Plaza Semarang. We are really pleased to know that our services could meet your expectation. We look forward to seeing you again in the near future.

Best regards,


Dyah Listyarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 30, 2013

Thanks to the hotel complimentary airport pick up service, I felt so safe and hassle free when I arrived in Semarang as I’m travelling alone.
Upon reaching, I was welcome by their friendly staff. Check in is very fast too. Although there’s some small hiccups, but they settled it in very short time.
Hotel lobby is nicely decorated, lift are secured with room key tapping system. U can only go to the level that you’re staying. Hotel is linked to one of the biggest mall – Paragon Shopping Mall. Centrally located. Near to everywhere. Love the location!
Hotel room is comfortable and cozy. Big and clean bathroom with bathtub, rain shower and toilet separated. Ipod music player allows you to plug in ur phone and play the music in the room.
Love everything In this hotel except the Wifi service. It’s free for 2 hours, but I think the time starts from the first log in for 2 hours and password expired even though I just used for not more than 30 mins. I went to reception to take another password, however I have so much difficulties logging in and the network keep going off until I gave up on using their Wifi.
Overall, I love this hotel and will definitely come back the next time.!

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fancyful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor Bahru, Johor, Malaysia
Level 6 Contributor
487 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed September 28, 2013

Stayed a night at this hotel. Check-in was swift, opted for the club floor & was upgraded to executive suite room. Quite luxurious room layout with 2 toilets, 1 bathroom, bedroom & a living room. Very friendly staffs & certainly very helpful overall. Tried room service for dinner, a bit slow but food is served hot & taste quite nice. Breakfast has a wide variety of choices, good cafe latte (by coffee machine dispenser). Check-out is very swift too except the concierge is not attentive on guests needing their service that morning.
Very near local attractions & convenient access to the shopping mall next door. About 20 minutes to airport if traffic is normal.

Room Tip: Stay away from rooms near the elevators.
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yap W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level 5 Contributor
68 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 3, 2013

For as little as $80USd per night you can stay at this nice hotel in central Semarang.
Semarang is in central Northern Java 1 hrs flight from Jakarta. Semarang is an old, run down Dutch colonial city with an International seaport. Its a shame they do not upgrade the old dutch buildings. You can also fly direct from Singapore via air Asia.
The hotel is pretty good value compared to what you would pay in the USA or Australia $250+
it's modern & clean,the variety food is excellent and it's right next door to a modern shopping centre.
Why would you go to Semarang? For me it is business, however, their are nice day trips outside the city. Yogyakarta and Borobadur is a 3- 4 hr drive through some nice scenery.

Room Tip: Make sure you ask for a room that does not get the afternoon sun, although they are well air conditi...
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Surfweb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review, September 13, 2013
Dear Surfweb,

Thank you so much for you review about our hotel. We are glad that you enjoyed your stay with us. Once again thank you so much for your positive comments and looking forward to seeing you again at Crowne Plaza Semarang.

Best regards,

Dyah Listyarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 3, 2013

Very nice Hotel,,good food also excellent services and near Paragon shopping mall
The bathroom also very uniq and cleanest
Recommend hotel for any travellers
Reasonable room price
The best hotel in Semarang,,Central Java

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mulyad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaSemarang, Public Relations Manager at Crowne Plaza Semarang, responded to this review, September 13, 2013
Dear Mulyad,

Thank you for your positive comments. We are happy to know you have had enjoyable stay with us. We continually strive to provide great stay experience to all of our guests. Looking forward to welcoming you back whenever you visit Semarang in the near future.

Best regards,

Dyah Listyarini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Semarang

Property: Crowne Plaza Semarang
Address: Jl. Pemuda no. 118, Semarang 50132, Indonesia
Phone Number:
Location: Indonesia > Java > Central Java > Semarang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Semarang
#1 Business Hotel in Semarang
#1 Spa Hotel in Semarang
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Semarang 5*
Number of rooms: 270
Official Description (provided by the hotel):
Semarang's latest international hotel located at the vibrant hub of Semarang. The hotel is adjacent to paragon mall, the newest mall in Semarang.The hotel offers 270 rooms including 32 suites and 2 two bedroom suites and 2 three bedroom suites. ... more   less 
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Also Known As:
Crowne Plaza Semarang Hotel Semarang

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