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“Good location...good hotel...”

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Pandanaran Hotel Semarang
Ranked #7 of 67 Hotels in Semarang
Bandung, Indonesia
1 review
“Good location...good hotel...”
Reviewed March 19, 2014

Good location, it is in middle of the city, it is also near the commercial business.
My family just spend 1 night in this hotel, but everything is ok. The room is clean and spacious enough for my family. The breakfast is great
Thanks Pandanaran Hotel

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Mahendra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andriyanto, General Manager at Pandanaran Hotel Semarang, responded to this review, April 1, 2014
Mr Mahendra,

Our strategic location is indeed an advantage for our customers, easy access to their business, the city center, the airport, fast food restaurants, and last but not least, shops selling local delicacies. We wish you and your family could stay longer on your next visit and perhaps enjoy the many features and facilities we provide to enjoy your holiday.
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584 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Russian first
  • Spanish first
  • Any
English first
Jakarta, Indonesia
2 reviews
Reviewed February 26, 2014

its my first time stay at this hotel, its pleasent, new buildings and quite hotel, good food and service and most important that you have many choice of food around the hotel and you can buy 'bandeng or wingko' just buy foot....

Room Tip: higher will be better...
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Adi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andriyanto, General Manager at Pandanaran Hotel Semarang, responded to this review, March 11, 2014
Mr. Adi B,

We thank you for your kind compliments. It is true that you can buy many local delicacies like lunpia, bandeng presto, wingko in shops within walking distance from the hotel. Although we are not a new hotel, we are proud to say that we are giving our best to keep on renovating our facilities and innovating new ways or looking into new trends to follow so that we can maintain the satisfaction of our guests. We wish that the next time you stay with us, it will be even more pleasant than your first.
Thank you for making Pandanaran Hotel your preferred accommodation in Semarang.
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Newcastle, Australia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 21, 2014

Recently stayed again for three weeks and although it rained for the majority of my stay it was completely enjoyable.
The service and hospitality second to none from the moment I arrived until leaving the staff could not have done any more to make my stay enjoyable and memorable.
Congratulations to all for a job well done.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gibbo932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andriyanto, General Manager at Pandanaran Hotel Semarang, responded to this review, February 28, 2014
Mr. Gibbo932,

You are are always welcome here at Pandanaran Hotel. Most of our staff were excited when they found out that you were coming back to stay with us. Some even considered you as a part of our big family and we all do our best for family. It was great having you here, and we look forward to your next visit.

Cheers!
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Jakarta, Indonesia
Level Contributor
87 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 2, 2014

We stayed in this hotel during our end-year family trip. Booked by phone to the reservation staff (directly), we got competitive room rate compared with similar hotels nearby the location. Considering the location, rate and some comments in TriAdvisor, then we picked this hotel.
We asked for non-smoking, grand deluxe room type with double (single) bed to accomodate our needs (2 adults and 2 kids), as it has sofa that can be used as bed for our elder kid. The room is renovated one, yet we found some areas that should (or could) be improved, including: divider in the bathroom/shower area which should be cleaned more often and fixed the broken corners; some amenities. The internet / wi-fi connection was ok and easy to connect. Another plus: our room was provided with Android TV, which internet connection and kids could play some internet and/or android games.
The service was quite okay, except confusion during our check-in but it was quickly resolved. The car parking area was a bit dark and smelly - need improvement in illumination and regular clean up program.
Swimming pool - what can you say. It was too small.
Breakfast was so-so. The good thing, they provided several variety of javanese beverage "Jamu" which not always provided in other hotels. For those looking for authentic local beverages, it is a must-to-try: healthy yet delicious.
Our check out was also easy and quick. Staffs were helpful.

Room Tip: Ask for renovated room (as far as I know, grand deluxe and beyond - which has android TV and good wi...
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JASeno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andriyanto, General Manager at Pandanaran Hotel Semarang, responded to this review, January 15, 2014
Mr JASeno,

Thank you very much for staying with us. There are some aspects of our rooms which is already on our "to be replaced" list and those shower dividers are one of them. Rest assured that we have scheduled replacements of those. We are also re-arranging lighting on the parking area, although it is quite a challenge. Unfortunately at the moment we are unable to expand the area of our swimming pool.

Again we thank you for your patronage and attention to our hotel. We will be waiting for your next visit and we wish we will be able to serve you better.
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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 31, 2013 via mobile

The location is good but this hotel has lost sight of what its customers want. Decor is now dated and tired. The staff are polite but not focused on the customer. Restaurant food in daytime was good, but breakfast was very poor, the food quality is very bad and most items were empty. No bowls or cutlery available. Many staff but no-one replenishing the serving area or clearing tables. Will not choose this one again. Go to Quest, it's much better for the same price.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank jeynesm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andriyanto, General Manager at Pandanaran Hotel Semarang, responded to this review, January 15, 2014
On behalf of the big family of Pandanaran Hotel Semarang, I sincerely apologize for the inconveniences you've experienced during your stay with us. Being over crowded does not give us a reason to lower our standards and cause you such inconvenience. We have reviewed the circumstances of the time you've stayed with us and we have conducted a thorough investigation on the issue.

Thank you for your patronage and we wish you would give us another opportunity to make up for your past stay.
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 22, 2013 via mobile

The hotel is good for relaxing and then for rest is more comfortable and the restaurant breakfast is Indonesian food and the facilities of this hotel is good and the services of this hotels is good for tourist who came from outside country to came here to visit this place is good for the culture for their children

Stayed December 2013, traveled with friends
Helpful?
Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andriyanto, General Manager at Pandanaran Hotel Semarang, responded to this review, December 25, 2013
Mr. BrianG

Thank you for your kind review. We are glad that you've had a relaxing stay. We do try to combine the traditional hospitality and atmosphere with modern design and facilities. Please let us know if you find something that you think we should have.

And Thank You for making Pandanaran Hotel Semarang your preferred accommodation in the sunny city of Semarang.
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Melbourne, Australia
1 review
Reviewed November 25, 2013

I am amazed with the excellent hospitality offered from each and every hotel staff. Right from the pick-up till the drop off in the Semarang Airport, I havent found anyone who was a bit cold. My friends who are planning a trip to the area, you should give them a chance. I am sure you will be much happier with your decision later. Thank you

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SudarshanNeup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andriyanto, General Manager at Pandanaran Hotel Semarang, responded to this review, December 1, 2013
Mr. SudarshanNeup,

Thank you for such a wonderful review. We are excited knowing you've had a wonderful stay with us. If there are anything that you think we could improve, please let us know.

Thank you for making Pandanaran Hotel your preferred accommodation in Semarang!
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Additional Information about Pandanaran Hotel Semarang

Property: Pandanaran Hotel Semarang
Address: Jln. Pandanaran 58, Semarang 50134, Indonesia
Location: Indonesia > Java > Central Java > Semarang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #7 of 67 Hotels in Semarang
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pandanaran Hotel Semarang 3*
Number of rooms: 169
Official Description (provided by the hotel):
Free Breakfast - Free WiFi An extraordinary hospitality in Semarang featuring Javanese atmosphere. Find comfort in our facilities and services to make Pandanaran Semarang your second home. Strategically located in the heart of the city and main shopping area where people do business and leisure. ... more   less 
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