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“Very Good”

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Ibis Semarang Simpang Lima
Ranked #23 of 69 Hotels in Semarang
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505 reviews from our community

Traveler rating
    56
    271
    135
    27
    16
See reviews for
131
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Denpasar, Indonesia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed June 22, 2014

if you want a live location with easy access anywhere and cheap price, I highly recommend this hotel. just need to walk to the intersection of five and we will easily get what we were looking for, shopping, food, transportation to all parts of the city, to the business center. location not too far from the center of souvenirs typical of Semarang.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mas-dJidot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis S, General Manager at Ibis Semarang Simpang Lima, responded to this review, July 8, 2014
Dear Guest,

We very much appreciate your comments regarding your stay at the Ibis Semarang Simpang Lima. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Wiwied Pujiono
General Manager
Hotel Ibis Semarang Simpang Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 22, 2014 via mobile

Big rooms await. Not your standard small ibis room. The breakfast is ok. The food from the bar is good. Good housekeeping. Good service. Excellent location 2 mins walk from a Euro style small supermarket and the shopping mall.

Stayed June 2014, traveled on business
Helpful?
Thank Ralph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis S, General Manager at Ibis Semarang Simpang Lima, responded to this review, July 8, 2014
Dear Guest,

We would like to thank you for choosing ibis Semarang Simpang Lima during your recent visit to Semarang and for sharing your appreciation with us.

We were delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on our service and staffs are most gratifying and will be shared with the whole team.

We are most concerned with the satisfaction of our guest and your comments is a great value to us. It allows us to ensure and improve the quality of service we want to offer our guest.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to ibis Semarang Simpang Lima.

Kind regards,

Wiwied Pujiono
General Manager
Ibis Semarang Simpang Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quezon City
Level Contributor
208 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed June 19, 2014

We stayed in this hotel for two nights and we were pleased with the rooms (although we had to ask to make the room colder). The breakfast was very good. The staff was very friendly and efficient. The hotel is very centrally located. However, the WiFi is available only in the lobby. Only a cable for a laptop is available in the rooms. This was annoying for me because I brought an iPad.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Malou B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis S, General Manager at Ibis Semarang Simpang Lima, responded to this review, July 8, 2014
Dear Guest,

We would like to thank you for choosing ibis Semarang Simpang Lima during your recent visit to Semarang and for sharing your appreciation with us.

We were delighted to learn that you had an excellent stay with us and particularly value our hotel. We are pleased to inform that WiFi connection is now available in all area in the hotel including rooms.

We are most concerned with the satisfaction of our guest and your comments is a great value to us. It allows us to ensure and improve the quality of service we want to offer our guest.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to ibis Semarang Simpang Lima.

Kind regards,

Wiwied Pujiono
General Manager
Ibis Semarang Simpang Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandung
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 16, 2014

I have many times to stay at Ibis Simpang Lima, Semarang. Great to stay here for you leisure, business and family holiday trip, near to simpang lima intersection and food court just cross the street in front of hotel. Staff are very nice they are serve every guests with cheerful.
Room is standard of Ibis, bed is comfortable with extra pillow, a/c running well and little bit narrow bathroom space.
The only one issue matter i think is parking space, they are very limited parking space so very not comfortable to guests bring own car while no parking space when they are have checked in plus the visitor of guest itself who parking to visit and meet they relatives even they parking temporarily, no basement, no side parking are for guests who bring a car.
Yes they have valet parking but they were valet in the same are and there is no solution for parking !!! Be kind if Management of Ibis Simpang Lima wisely to solve the parking space issue.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spring_city
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis S, General Manager at Ibis Semarang Simpang Lima, responded to this review, July 9, 2014
Dear Guest,

Thank you for taking the time to tell us about your experience at the Ibis Semarang Simpang Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Wiwied Pujiono
General Manager
Hotel Ibis Semarang Simpang Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 10, 2014

I stayed in this hotel only for 1 night with my family.
I made booking from one of web site on internet and I happy with the price.
Positive point I got during I checked in and we can get and enter to the room at 11 o'clock even though only 1 room ( we booked 2 rooms with connecting door).
We urgently need a room to change clothes due to we have to attending wedding ceremony in Semarang.
From receptionist that on duty, on 14 o'clock we will get the second room with connecting door.
But after we return back to the hotel on 17 o'clock, we got different condition.
The receptionist on duty at that time said, they already prepared the room, but in the different floor, I surprised with this information that out of my expectation and promise from receptionist duty on the morning.
I disappointed from this condition and continued for discussion and requested, and finally on 19 o'clock we got the second room with connecting door.
I feel strange why take long time to get the 2nd room, cause from my observation, my beside room was empty from the day time.

This hotel have good location, easy to get the location of food court and shopping center.
The rooms were clean and well maintained. Due to I have to checked out earlier morning, I didn't have opportunity to the breakfast facility.
As overall this hotel is good, but need to be improved receptionist and staff coordination to get customer satisfaction.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barliansyah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis S, General Manager at Ibis Semarang Simpang Lima, responded to this review, July 9, 2014
Dear Guest,

Thank you for taking the time to tell us about your experience at the Ibis Semarang Simpang Lima. I am sorry that your experience did not meet your expectations especially relating with the preffered room you were requested; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Wiwied Pujiono
General Manager
Hotel Ibis Semarang Simpang Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Fairy, Australia
Level Contributor
134 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed May 31, 2014

We had a quick business trip to Semerang and the Ibis was recommended. Great location with a 5 minute walk to main eating and shopping area. No complaints about the room but in this day and age when most people travel with IPads or similar the lack of wi fi in the room was annoying. Only a cable for a laptop is provided. Took one look at breakfast and moved on. Seemed expensive and little variety. Staff friendly and arranged a motor bike hire easily, Night food court across the road and street hawkers everywhere.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Semarang Simpang Lima

Property: Ibis Semarang Simpang Lima
Address: Jalan Gajah Mada 172, Semarang 50133, Indonesia
Phone Number:
Location: Indonesia > Java > Central Java > Semarang
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #23 of 69 Hotels in Semarang
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Semarang Simpang Lima 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Ibis Semarang Hotel Semarang

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